The frame detached from the wall and fell on one of my guests who was sitting on the couch. It was only by chance that the glass didn’t break on my friend’s head. But the best was that after I wrote to the shop owner about the incident, he did not apologize. When I took the frame back to the shop owner he neither offered to replace the frame nor apologized for the incident. To the contrary, he accused me of pulling down the frame from the wall intentionally (I ignore why anyone would have interest in doing that) and breaking the frame. After I went to another store (a professional one) when they saw the frame they immediately noticed that the plastic frame they used was not strong enough to carry the weight of the etching. Also, they did not put any protection between the cardboard and the etching. I strongly recommend you stay away from that store.
Great staff, very friendly, highly cooperative and overall they’re very skillful. They do a fantastic job and have reasonable prices. They are trustworthy. All in all, Best experience I’ve had with framers I highly recommend them.
The worst experience ever! First they try to rob you with ridiculous prices, and after you manage to agree on a normal price, they RUIN your paintings! Two of my paintings are wet and there is a mold that damaged the color and there is no way to fix it! Their conditions are dirty and unhygienic, causing mold on them! Do not go to this shop!
Do not use this framing company. Not only is the customer service rude, they cannot deliver on time when they say and then the final works are shoddy. Joints on the framing did not line up the quality was so so poor.i have worked with several framing companies out here and this one has to be the worst.
So disappointed and let down. Did not deliver on time, had me driving around al quoz, the final piece was poor workman ship, the joints were out of line and rushed. Cusomer service very poor as well. Will not be using them ever again.
FANTASTIC framing shop! They were able to super impose our wedding picture and frame it perfection. The staff was incredibly helpful in helping us pick out our frame. Very patient, very friendly. Product is excellent!
Very good framing shop There are LOTS of options here and frames are build very well so they are easy to mount. We purchased 2 large sized for a very reasonable price.
They did wonderful jobs on framing. I brought scarfs which I wished to be framed properly and they literally did much better than I expected. Go for this shop if you need any customized framing!
First shop i checked for the framing of an original painting we had and i didnt have to look any further, they provide you with a lot of options and are very professional in what they do. I ended up giving them a few more jobs. Highly recommend this shop for all your art related projects