McKleenz Technical & Cleaning Services LLC

We have have a deepcleaning in my employer's house.its such an excellent team.lead by madam irene,euwelyn,chadel,wendy,bernard,richardand maheshthankyou.

Jessie is a professional cleaner this company was great and awesome the service is good great job for her

Jovy very professional and finishes her work perfectly on time, doesn’t complaint if I ask any extra work, she takes my comments positively and I trust her blindly

Very good cleaning service! Special thanks for Belle and Analyn for making our house so clean, you’re the best!

I highly recommend this MCKLEENZ COMPANY for the best cleaning service, , LENY is working there More than 2 years

Lorena is very clean, professional and trustworthy. She is also fast but efficient because she knows what to do and does it well!
Highly recommended

I’ve used McKleenz several times and again, I was impressed. Lorena did an excellent job cleaning our 2-bedroom apartment. She moved the oven to make sure she cleans behind it, all the higher shelves, under the beds and the balcony too. Super impressed and will definitely book with her again.

Emma is a great helper for our weekly cleaning service! She is organized and pays attention to the details.

Their service is so inconsistent! Some of the cleaning ladies are with zero cleaning experience! I absolutely do NOT recommend!

The maid Annalyn came on time without delay, very energetic and she did her job in a great way and professionalism, I recommend her

Absolutely SUPERB Deep Cleaning Team
Sheilla
Jamal
Aim

Eva
Belle
Supervisor Irene

Honestly made house moving so easy and swift. Thank you and I will use again.

Good cleaning experience. Daisy was very professional, friendly and delicate with our house material.

They increased the prices without any reason and difference is very big and without any notice. I contacted them and they said price increase is subject without prior notice. On the other hands, cleaners are not working properly and they always complain about company while they clean.

The worst services ever trust me. Reservations is the worst. Mr Wil from the reservation is the worst agent ever. I was creating a booking and received a notification if you download the app you get add 50 credit when I did they first delayed the booking by 1 hr and then told me it’s not possible to avail 50 as I have used the service. Your website advertises download register and get aed50. Your agent did not want to listen at all. The worst agent ever as he doesn’t want to listen. Mr will needs to be taught basic customer service etiquette and such horrible person. I’m definitely going to file a case with Dubai consumer. This is so wrong to pass on incorrect details and then not listen to your clients. I’ll ensure this is shared every platform I can and from every account I can. You’re the worst company and moving out of Urban company was a big mistake. I cancelled the booking and I paid extra aed 100 to urban but the customer service is amazing and discounts are very clear and they let us avail that. I recommend urban company to all as the quality of cleaning and also the professionalism of service is accurate! Great work urban and thanks McKleenz for horrible service. Let’s see what Dubai consumer have to say about the delays last time and then delay this time and then incorrect details! Disgusting services!

Professional, efficient, flexible at appointments, very accommodating to clients requests. Highly recommended.

Was my first time,
The support lady Mary was very kind patient and helpful and guided me through the process and made me aware of the 50 AED promotion for first timers which i used,
The house keeper Juliet was very professional, well mannered and positive, did an amazing job
I am very satisfied

Cleaning service is below average. I asked for 2 ladies 3hrs for a 2 bedroom apt.to finish the work and do it properly. They were slow, complaining about their job, and convince me the vacuum is not good, but I found that they sucked big objects with it so it got clogged. They removed items and didn’t arrange back, and many other issues. Thanks God I got you on an offer not as a contract, otherwise it’ll be a big disappointment.

We hired MCKLEENZ team led by Irene to deep clean our home and we were very happy with the level of professionalism and standard of work. We will definitely be getting them again.

Cleaning liquid products were left behind and not packed back.

Clean dishes on sink were not put back in cabinets

Clean dishes in dishwasher were left in dishwasher

Baby bottles were not even washed and left lying there

Zero tidying done. Only cleaning. No attention to details.

They broke my kitchen cabinet and lied about it saying they have no idea who did that but they were the only ones in the kitchen! Ridiculous. I complained and the customer service ignored me!

Wish I could provide negatibe star’s. Firstly the maintenance keeps rescheduling the visit as no contractor availble at their mentioned time slots.
After which we have been waiting over 1 week to get the quotation. Everytime we call. The customer service replies that will check with quotation team & revert in 10 mins. Till date no response especially when there was emergency & leakage + paid 115 Aed for hassle / incovenience and contiuos follow ups.

Heard alot about Mckleenz but not sure if all was true.

Very disappointed

Superior and professional work.from all aspects… I did 4 services and all was amazing.
The coordinator was replying all day any time with my enquires.
Deep clean team are humble and friendly and cleaned perfectly.
Ac duct cleaning and soft cleaning cleaned without leaving a mess.
Pest control team…
All these services was done without meeting them as I was away from home except for the deep cleaning.

You gain a loyal customer.

If you want your furniture to get destroyed you call them. Very bad customer service not on time unprofessional team. He removed my tv n didn’t put it back one of the worst unprofessional he ran away bcz he damaged my expensive tv cabinets n left my tv on the floor

Unprofessional and no time respect cleaners breaking furnitures and hiding it they don’t know the difference between valuable and non valuable items as they throw whatever they think it goes to trash complaints were made many times poor customer service you pay a lot to get less at the end you hear only “sorry for that” without any service recovery. TO AVOID!

Very bad service, I have booked them for 5 hours and ended up getting another company to clean under the beds, corners, behind doors! They didn’t even touch hidden spaces!

Top Deep cleaning service in dubai. We booked through mobile application with welcome offer Thank you

The maid broke a crystal sovienier and the customer service said it's an accident. Yes totally agree but if this accident happened once but not repeatedly. Last time we let it go and not again each time from different maids.

The customer service has told me they cannot compensate unless I have a receipt. I cannot keep a receipt for everything in my house because Mckleenz maids might break anything in my house for the next cleaning. Please try to be sensible after causing damage to customers valuables.

The attitude of the maids are exactly the same as the customer service as they don't care if something is damaged during the cleaning because of their carelessness. Mckeelnz used to be good before but now the quality of the service is just pathetic!

I had a booking with u today from 2: 00 to 4: 00. I wanna say that this is the best time i ever cleaned my house since being in Dubai sine 2015

I am very satisfied and grateful to the service you offered me today

Wanted to thank u soooo much

U guys r the best

I used McKleenz for a couple years now, but the past two cleaning booking were poorly done. I did receive credit because the cleaner in the first booking did a poor job, but the cleaner for the second booking did an even worse job. I could tell that some of the cleaners aren’t properly trained, so this is why I am no longer going to avail their cleaning services.

I’ve been their regular customer for almost 2 years and when I approached the customer service to complain about the bad service I got; they didn’t even bother to accommodate my frustration their.complete arrogance and showing u how easy it is to frustrate you and considering you a valuable customer. I booked 2 helpers on that day for 3 hrs (equal to 6 hrs) to clean my 3 bedroom house. The kitchen after she cleaned was miserable; I found out that the dishes, pans and glasses were just rinsed of with water and not with soap, were to greasy and stinky.the countertops were not even wiped. I sent the customer service photos and they denied! TERRIBLE

If you are moving in or taking over your recently purchased villa in Dubai, then you definitely need McKleenz for the Snagging report and I highly recommend to have the AC Duct Cleaning, Painting and Pest Control Services before the deep cleaning service because you won't have a chance to do these later or else you would have to redo the deep cleaning service.
Finally and most importantly ask for their Annual Maintenance Contract so you do not have to keep track of what and when things need to be maintained and so you can keep your home and family safe by having emergency support any time of the day!

Cheers!

Merian is Very professional Helper well trained, very kind and her amazing energy will light up ur day ️

So happy with the quality of work and professionalism. Finally found a cleaning company I can stick too. Thanks to Luisa for her amazing work

Used them for maintenance and they were VERY VERY SLOW. Additionally, they damaged my brand new wrap which was applied to the kitchen just yesterday. Then blamed someone else.

They took 2 hours alone to drill holes and insert 11 handles in the kitchen doors. They work slowly so that you dont get much work done then have to extend them, which means they make more money from you (basically, a scam)

Awaiting an update on the damage they caused to the kitchen, however if they do not compensate the 200 dirhams it costs to fix, then I'll certainly never be using them again.

They left the kitchen fridge dood wonky and never replaced things they took apart.

Lets see what happens.

One of the best cleaning services I've seen. I tried many cleaning services in different countries in Canada & Europe, but when I tried McKleenz in Dubai I was truly impressed. Definitely exceeded my expectations.

Impressive customer service and always on time. Our company have engaged them in many large and small projects and never been disappointed.

Very friendly and professional staff.

I have been working in the service industry for 15 years, and I can safely say that Mckleenz is a role model of a company that embraces the best customer experience and technical experience. If you live in the UAE, and you want to have anything done in your house, plz don't think twice. McKleenz have the answer.

The cleaners are good and I rank them 4 however if you want a quick migrane attack so its the customer service management.

Very bad service! They will send you the good cleaner in the beginning until you are “hooked” then they will send bad ones, costumer service is just to make you more frustrated! Rude and unapologetic, I tried their plumbing service as well, they will not fix anything in the first visit but charge you a hefty amount for a small and easy job. Never again!

I don't usually do many reviews but I think if there is room for improvement you should address it.

This rating is an overall rating.

When I would rate only the cleaning i would probably give them 4-5 stars. They did a good job with the cleaning.

But I don't know if the people in the office are a bit unorganized or they were super busy.

I booked with McKleenz for a sofa cleaning for 4 pm. So I got a call around 4 pm with the info that the cleaners are late. No big deal (typical Dubai everyone would say).
4: 40 pm I called them and the lady on the phone told me they left the previous customer at 4: 30 pm so they will be a bit late.
Just after 5 pm I called them again and they assured me they are on their way. It's a lot of traffic (totally understandable at that time)
Anyhow around 5: 50 pm I got a call from Mc Kleenz that they are outside my door. Surprisingly when I opened my door no on was there. I called them again and they told me the cleaners went to the wrong address. They went to my new apartment where I just moved in but I booked for the old apartment as I was moving out.
They apologized and told me they will come right away. By car from the new apartment to the old apartment would take less than 10 min just for the record.
As after more than 30 min I still haven't heard from them I called them AGAIN. They told me on the phone that they arrived after 6 pm at my building and the front desk wouldn't let them in. So they left. They didn't call or bother to give the customer any information. I needed to call them to get this info.

Bottom Line is, I hope that no one will experience what I had to cause it's a massive waste of time. Even though they did a good job with the cleaning I would not recommend McKleenz.

Best cleaning and service and satisfaction.
My go to anything for cleaning cleaning or handyman

The best cleaning service you will ever get in UAE. The staff is great and friendly, customer service is on constant follow up regarding any issues you face on the app or the service ordered.

I highly recommend this company for your technical and cleaning needs.

They've done a great job with the AC deep cleaning and AC duct cleaning. I would definitely recommend them.

Thank you for the disinfection service Dubai team. They did an excellent job at my house. Will definitely recommend.

I have using Mckleenz services for year. Nice cleaning services team with best mobile app booking facility.

Their AC service and deep cleaning are extremely professional and have covered a wide range of jobs with positive results.

Very clean tidy And professional workers They came in wearing shoe caps didnt make any mess after them and with a very good price.
Will def deal with them again.

We had mckleenz team do a complete deep clean in our villa. From the first moment of speaking with their supervisor to the last minute of inspecting their work I can only compliment them. They are on time, organized, professional and deliver as per their promises. Windows, doors, balconies, AC vents, greasy kitchen units, dirty shower corners all of that was deep cleaned and now looks perfect. I received calls and chat from their customer care department and its really helpful to complete the job on time. This fact and the quality of their work are really impressive! I highly recommend them.

Top provider for detailed total deep cleaning, disinfection and sanitizing in Dubai. Thank you McKleenz, you have exceeded my expectaions and will definitely recommend to all my friends!

I have no words for the experience i had with Mckleenz. IVY, MARY AND MARTIN were my life savers for the day. They were super amazing at their work. They showed care towards our studio as their own. They helped me and listened to me with such huge smiles. They dint even show any fatigue whereas i was drained seeing them working so hard but they were still smiling. They were so nice to talk to and did their job the best! I couldnt believe that they would deep clean the house so so so deep that Mckleenz has taken a deeper root in my heart now. I feel i will never ever book anyone eles other than them. Thanks a lotttt.

They had all possible tools they would need. And everything so fresh and frangrant.

Well done McKleenz! Used your APP to avail the AC duct cleaning and mattress cleaning offers. I did not expect the quality to be this good. Love the after effect especially that the musky odors were removed and the house smells fresh and relaxing. Will definitely recommend to friends and family. Special thanks to Martin for his professional attitude.

Excellent service! Always on time and pleasant to work with McKleenz
and app services is very nice

We just tried Mckleenz for the first time and surely we will use them always going forward. They took cleaning service to completely different level in-terms of organization and quality. Best thing about Is that you pay normal market price for excellent.

Best quality Handyman service I had been try in Dubai until now, professional people, honest and sharp timing with an affordable cost of services. Best customer support too.

Great Deep Cleaning Service I just request McKleeenz to provide me Deep Cleaning service for my office they send their team right away and gives best cleaning services. Thanks McKleenz.

Highly recommended, so efficient, high quality service for best price
Friendly team as well

I highly recommend Mckleenz. I have tried out their services for ac deep cleaning, water heater replacement and duct cleaning. They performed the services swiftly in record time and the best part was that we didn't have to clean after them.

Superb service. Speaking as someone with major OCD the cleaners at McKleenz are absolutely meticulous. They are the benchmark for cleaning services and the best in the market by many miles.

I have been using there house cleaning services for several years now without any problem. I have also tried the AC duct cleaning service which also improved the air quality in my house. Highly recommend this company.

By far the best cleaning services in Dubai! Extremely professional and they know what they are doing. Highly recommended!