Mr Move UAE - Moving and Storage
13 reviews 8th Street - Al Quoz Industrial Area 1 Next To Shampooch, Dubai, United Arab Emirates +971 58 567 6683 www.mrmove.ae suggest an edit
02 April 2023 11:38
I have been using this business for the last 4 years to shift from residential building to others and I never had any problem with them. Mr Ahmed is very polite and speaks very well English. He is always helpful and do everything to provide best customer service. They even fix my curtain, tables and other things after shifting all the stuff. The price is very reasonable compare to others. I recommend them.
05 November 2022 8:29
He took insurance money and now not paying for the damage despite my follow up with him for last 4 months. Strictly advise against using their services if you really care about your hard earned money.
19 December 2020 1:30
To show how suspect this company is - the main guy who calls himself Steve, isn't actually called Steve (I won't say his real name here but his initials are TA - not hard to find him on social media with a bit of effort).
A lot of the reviews here are also done by people on his friends list on IG/FB. No valid TL exists for the company the last time I checked so would avoid on that basis alone. There's a big smelly rat here!
A lot of the reviews here are also done by people on his friends list on IG/FB. No valid TL exists for the company the last time I checked so would avoid on that basis alone. There's a big smelly rat here!
26 November 2020 13:29
Relocated my house twice in the past 5 years and I can't thank them enough for how quick and professional they were.
I have also recently used them for sending stuff back to UK and it was faultless.
There's a reason movlogs recommends them!
I have also recently used them for sending stuff back to UK and it was faultless.
There's a reason movlogs recommends them!
20 December 2019 4:23
An awful experience. Damage, losses, lies - time is too short to list everything that went wrong. There are dozens of move companies in Dubai - look elsewhere and avoid the unnecessary risk.
17 December 2019 13:13
My husband's review is far too kind. Mr Move destroyed some of our possessions, misplaced/lost/gave away others, refused to say sorry, and used their terms and conditions to deny us recompense for our losses.
Their main defence? "That wasn't on the packing list" - of course if you don't create a packing list (like Mr Move) then you'll never have to admit you've lost or damaged anything!
You have been warned! If you want loss or damage then Mr Move would be an excellent choice.
Their main defence? "That wasn't on the packing list" - of course if you don't create a packing list (like Mr Move) then you'll never have to admit you've lost or damaged anything!
You have been warned! If you want loss or damage then Mr Move would be an excellent choice.
07 December 2019 23:03
My husband's review is far too kind. Mr Move destroyed some of our possessions, misplaced/lost/gave away others, refused to say sorry, and used their terms and conditions to deny us recompense for our losses.
Their main defence? "That wasn't on the packing list" - of course if you don't create a packing list (like Mr Move) then you'll never have to admit you've lost or damaged anything!
You have been warned! If you want loss or damage then Mr Move would be an excellent choice.
Their main defence? "That wasn't on the packing list" - of course if you don't create a packing list (like Mr Move) then you'll never have to admit you've lost or damaged anything!
You have been warned! If you want loss or damage then Mr Move would be an excellent choice.
18 August 2019 11:30
We recently made a local move and were very impressed with the service from Mr Move. Steve was very helpful, although sometimes difficult to get through to him. However, it was during Ramadan and so things are a little slower then. The cost was excellent, almost half the price of some of the others! The team wrapped, moved and unwrapped us in double quick time and we had no breakages. They were polite and tidy and very respectful of our possessions. I will definitely use them again.
18 June 2019 13:04
Awful experience. A bag delivery that was meant to take 5-6 days took 11 days to arrive. The bag was repacked without our knowledge and multiple items were damaged as a result. No explanation was provided and throughout all of this, the communication from Mr Move was poor and hugely lacking. Avoid!
04 April 2019 21:33
This is our second time in three years that we’ve used Mr Move. The first time it took me multiple quotes to find a moving company to meet our budget. We had a 5 bedroom villa moved, with a lot of delicates, furniture and home gym equipment. I’ve moved many times in the past 12 year and so I was well aware of the number of days and trips between houses it would have taken. Steve was the only one that gave me a spot on estimate (3 days). It was almost as though he read my mind. This may not be such a big deal, but to me that displayed they’ve got experience and the professionalism required to undertake such a big move. One company came and offered to do it for less in one day. Another came and offered to do it for more in the same number of days and there was only one other company that matched Steve’s quote but somehow they didn’t click. In hindsight, I’m so glad I went with Mr Move.
Two years later and we were moving again. I knew just the company to call. I can’t say enough positive things about these guys. Steve is a pleasure to deal with. He’s friendly, polite and easy to reach out to. The team they send is just fabulous. Ahmed, the team lead, is a fantastic guy. He knows what he’s doing, is polite and he and his team mates went out of their way to ensure we’re completely satisfied with everything. Not only did they move the furniture without a scratch, they moved and replaced our chandeliers, fixtures, frames, TVs (65 inch) and spent time and care organizing and placing everything where it should be. Every single guy on their team played a part - they would do their bit, confirm we’re satisfied, re-do if necessary and keep coming back for additional instructions as and when necessary. It was so pleasant having them manage everything without us feeling fatigue of any kind. Most importantly, because they had planned the number of days accurately, they weren’t in a rush and so in turn did not make us feel pressurized. We could take our time to decide where to place what. They were active, full of energy and ever ready to do anything. The most complicated of things was the gym equipment and an exercise machine, which they gracefully disassembled and reassembled. They had an excellent technician on their team (Zafar) that knew exactly what to do, no instructions required. One of our chandeliers was quite large with dozens of hanging crystals. I was slightly nervous they may wreck it but managed to remove and install it perfectly. These guys are smart, respectful, caring and most importantly think before moving anything from A to B. They aren’t blindly moving things around but instead offer alternatives if something doesn’t go according to plan (such as a cabinet that you thought would fit but didn’t).
All in all, I’d highly recommend you give them a try. Don’t be fooled by their competitive pricing. They’re actually giving you more than they quote you for. I rate them 5/5.
Two years later and we were moving again. I knew just the company to call. I can’t say enough positive things about these guys. Steve is a pleasure to deal with. He’s friendly, polite and easy to reach out to. The team they send is just fabulous. Ahmed, the team lead, is a fantastic guy. He knows what he’s doing, is polite and he and his team mates went out of their way to ensure we’re completely satisfied with everything. Not only did they move the furniture without a scratch, they moved and replaced our chandeliers, fixtures, frames, TVs (65 inch) and spent time and care organizing and placing everything where it should be. Every single guy on their team played a part - they would do their bit, confirm we’re satisfied, re-do if necessary and keep coming back for additional instructions as and when necessary. It was so pleasant having them manage everything without us feeling fatigue of any kind. Most importantly, because they had planned the number of days accurately, they weren’t in a rush and so in turn did not make us feel pressurized. We could take our time to decide where to place what. They were active, full of energy and ever ready to do anything. The most complicated of things was the gym equipment and an exercise machine, which they gracefully disassembled and reassembled. They had an excellent technician on their team (Zafar) that knew exactly what to do, no instructions required. One of our chandeliers was quite large with dozens of hanging crystals. I was slightly nervous they may wreck it but managed to remove and install it perfectly. These guys are smart, respectful, caring and most importantly think before moving anything from A to B. They aren’t blindly moving things around but instead offer alternatives if something doesn’t go according to plan (such as a cabinet that you thought would fit but didn’t).
All in all, I’d highly recommend you give them a try. Don’t be fooled by their competitive pricing. They’re actually giving you more than they quote you for. I rate them 5/5.
15 February 2019 7:53
Will always use Mr Moves when I move. So professional, careful, friendly team!
Always go out of their way to help out. Thank you so much team
Always go out of their way to help out. Thank you so much team
29 January 2019 21:00
The absolute worst moving experience I've had in my 4 moves in Dubai.
They shove ALL of your items into a box without little to no care. If you have any expensive of special items, please be present when they are packing as otherwise they will be hurriedly crammed and ruined.
Unfortunately the movers spoke VERY LITTLE english which made giving instructions an absolute NIGHTMARE. Trying to explain where to put things was almost impossible.
We were advised that our items would be unpacked professionally and carefully which did not happen. There was no logic to the unpacking and the mess left was indescribable, to the point that the company had to book cleaners to come back the next day as well as two additional moving staff.
Finally, when I complained at how bad they were and refused to pay the full amount for a half-baked service, the person in charge "Steve" became INCREDIBLY AGGRESSIVE and loud on the phone.
Do yourself a favour. AVOID this company at all costs; there are so many moving companies that the headache just isn't worth it. Pay that little more and get people who will respect your personal belongings
I don't usually leave reviews but moving itself is a stressful time and this company amplified that stress x2
They shove ALL of your items into a box without little to no care. If you have any expensive of special items, please be present when they are packing as otherwise they will be hurriedly crammed and ruined.
Unfortunately the movers spoke VERY LITTLE english which made giving instructions an absolute NIGHTMARE. Trying to explain where to put things was almost impossible.
We were advised that our items would be unpacked professionally and carefully which did not happen. There was no logic to the unpacking and the mess left was indescribable, to the point that the company had to book cleaners to come back the next day as well as two additional moving staff.
Finally, when I complained at how bad they were and refused to pay the full amount for a half-baked service, the person in charge "Steve" became INCREDIBLY AGGRESSIVE and loud on the phone.
Do yourself a favour. AVOID this company at all costs; there are so many moving companies that the headache just isn't worth it. Pay that little more and get people who will respect your personal belongings
I don't usually leave reviews but moving itself is a stressful time and this company amplified that stress x2
02 December 2018 8:10
Most efficient and proffesional company i've ever used. Having imported and exported many things from many countries this was by far the quickest, No excuses, no hidden extra charges, quite the opposite they did all they could to reduce costs and get my things shipped ASAP Picked up same day, improved packaging with out asking and diliverd with no damage in the one hr time frame they gave. (better than between 8am and pm or 1pmand 8pm or even 8am to 8pm given by many companys) delivery drivers both sides proffesional, helpfull. This export was dubai to Uk saved me 25% on other companys quotes to the door by flight.