New & Old Book Trading(Goyal Book Shop)

The store is very tidy. All the books for school and more are there for very cheap and in good condition. The shopkeeper; Laxmi was very kind and helped us search for books. I would highly recommend this shop to anyone in the area.

Goyal book shop is so good. Very well decorated with Christmas gifts looks so colorful. Laxmi Is very approachable friendl staff. Good in assisting customers.

Well decorated for Christmas gif look so good to visit this shop so amazing Christmas gifts are there.laxmi is very hardworking she kept the store very nicely

Again disappointment during this shop visit after visiting their another shop in Qusais. Some of the books were not available after school opens! Also the staff's attitude is very very worst/poor. All schools should take action for this shop OR please suggest other shops! Wasting time there standing in the queue, at the end the books not available! NEVER RECOMMENDED.

The staff think they are doing a favor to the customers. Words like customer service, empathy, professionalism are out of their dictionary.

Very unprofessional and unpleasant staff, it seems they are supplying second hand recycled note books (image below), also if you need invoice for reimbursement it will take days to get, you have to call them again and again and beg for invoice. I am not sure how they got approved in ADEK. I have these experience in Alain showroom (in THREADS).

New admission in jssis school and very polite, helpful good service by staffs especially by Mr Biju. He guide us very informative.

Ridiculous I called up shop and asked Gems Modern Math book and shop boy said available, I asked him to keep and travelled all the way and by the time I reached they said it is not there.

Online we cannot order one or two books

Shop is in remote place where u will always have traffic

Wish School stops this cuStomized notebook business and monopoly of Goyal book

Informative information from Mr Biju regarding jssis school books and other study materials. Recommending all to visit Goyal books in Egypt Court

Dear Mr. Yedukrishnan.

I want you to know how much I appreciate the excellent service you provided regards to online book purchasing with your quick response. Keep continuing the same.

Thank you once again.

Very Disappointing service. Goyal book shop only sells full set books for Gems New Millennium School. Notebooks and textbooks are included in the full set. Even if I have a textbook and I need only notebooks and some of the textbooks, I still need to buy it as a full set. If I want seperate books, I will have to wait until the school reopens to buy them. The school starts on 4th April, but Goyal Book Stores will start selling the individual books only from April 5th. April 5th being a weekday we will have to rush to the store to buy the books. Wonder if the school would wait to start the portions for the term until we get the books.

I wish we had an option to give Zero starts or negative rating

3 days passed and never heard back from the concerned even after writing a public review.

Guess this has to be reported to the School management and KHDA to block such ridiculous suppliers.

Goyal book shop and their staff are so unprofessional in handling customer orders, I had ordered for a full set of books for my kid but I received items which do not match the list of items ordered… several complaints, phone calls, emails have gone unanswered…. Hope the management is serious about the business and it’s ethics

Customer satisfaction and commitment is very important to retain customers

Hope I get to speak to someone responsible from the management after this post at least

Order no 33808, I will bring this matter to the school management and request them to reconsider the decision of Goyals for the coming years

There is no return policy here. Absolute unprofessionalism. When I mailed them that I would like to return /refund 1 set of book which I bought by mistake even before I got the parcel, they replied to get the set to the nearest outlet and exchange. So to exchange a 40 aed set of book I have to spend 150 dirhams in taxi as i live in Al barsha. When i asked can I send the book through the courier guy who is delivering the books they replied no policy of that sort, sorry for the inconvenience.

We are in the world of online shopping were the company picks the products of return, here u need to go to the shop to return them. I am sure to not contact them again and buy books from somewer else

Worst experience ever, the contact number which mentioned in their website never answered and one of them are not even working. They have a very wired banking as their bank accounts take ages to credit the online purchase transactions. They never properly answer the queries in Facebook messenger if you question them which related to any delays.

Expensive compared to others in the vicinity. I would recommend serious buyers to get a tentative price and then crack the deal.

Good thing is that books from school syllabus are available or can be made Available. Its mostly takes care of the school book and supplies. As the name suggests it doesn't resale old books. Its has majorly school text books. Very few novels for teenagers or kids. Price they negotiate. Bargain as much u can but until not bought in bulk very less chances of discount. Bought eng grammar and few story books.

I have purchased a set of grade1 books, all printed in india and all having MRP mentioned on it.when i total all books MRP its coming 1700 only
and i paid AED 255 for the set.its such a big difference in price, i don't understand how much they keep the profit only on books

School books NCERT/CBSC sold here at reasonable rate. Not sure wether they deal with old book or not. But new books are available. For almost all Indian syllabus schools. Even their note books available. Almost 50% less costly than we buy from school.

All CBSE INDIAN curricullum books available at this location moreover you can call up and enquire about a specific book your searching for.

I Got The Books Of Dubai Schools. However There Was No Books Of Sharjah Schools. The Service Of Manager Was Good