Nia Care Technical Services

AT NIA, WE RELY ON THE STRENGTH OF OUR LEADERSHIP TO PROVIDE CUTTING-EDGE COMFORT SOLUTIONS ALONG WITH UNMATCHED SERVICE TO ALL OUR CLIENTS AND CUSTOMERS. OUR REGISTERED OFFICE IS IN JAFZA AND OUR OPERATIONS ARE ADMINISTERED THROUGH AN EXTENSIVE NETWORK OF SUBSIDIARY COMPANIES IN THE MENA REGION.

I have bought washing machine with 10 days dryer issue happened and we tried to reach technical team but they didn't turned so for, this is the worst service after sale service,

No one answers the phone.
On contacting - what’s app - the customer service staff is very rude!
They are over priced and TAT is very slow!
NOT RECOMMENDED!

Very very poor service, on 8th April 2021, I made a compliant for 19th month old washing machine but till date not yet repaired.

I am extremely happy with nia care services.they have well trained nd polite technician who know their work well.i had good experience with them and would highly recommend

Very efficient professional service received.thank you very much.
Best wishes to the NIA Team!

Let me share my expirence with Nia Care Technical services.
As many of expats I left the UAE due to COVID19.
Just recently after more than 6 months I came back and what is my suprise the refrigarator stop to freeze.
And you know what is the stay without freege, moreover I brought with me some food from my country which should be put in freege!
I called to Nia Care Technucal Services and customer service support staff Mrs AIZA listened me attentively, and did all possible and impossible to take measures for fixing problem.
Very nice lady who does her job in very good and nice way.
After dispatcher called me, arranged the time and 2 porters came and took it and then returned my refrigirator in working condition.
GREAT JOB, GREAT TEAM!
VERY GOOD EXPERIENCE WITH THIS SERVICE.
RECOMMENDED TO ALL!
Thanks to all team especially to mrs AIZA.
With best regads/Angela

Great Service for a BlueAir Classic Machine 680i a problem was found with a firmware upgrade and the machine went into hibernation so would not work. Nia came out next day and collected the machine, found the problem as above and they retained the machine and provided me with a brand new machine all within 4 days and kept me fully updated via Whatsapp as to progress.therefore I have given them 5 star.

Great all-around experience during COVID19 pandemic. Never even questioned social distancing or his need to wear a face mask. The serviceman really knew what he was doing and quickly fixed our dishwasher.

Wonderful service! Best t-a-t which is within less then 24hrs Installation has been completed.
Well done!

Very very poor customer service. This Filipina lady Aiza is very very rude. I dont understand why she is assigned in answering customer inquiry when she is not willing to help at all.