NMC Royal Hospital, DIP

Dr Bhushan Jayade expert surgeon, he made the procedure look easy and skillfully helped me overcome the issue - I am writing this feedback after 1 week of procedure and my healing is upto the mark aswell.

I had a complicated wisdom tooth extraction and I am a high anxiety patient. Dr Bhushan Jayade made it quick and effortless along with his nurse Jessica who helped me get the appointment. However, the nmc call centre and whatsapp is not up to par with their responses. They are never able to accomodate requests for applintments on certain days and say that they will revert but do that only the next day or after half the day has passed which is rather slow and incompetent in the healthcare industry.

I was here in hospital without appointment, I met Mr. Krishna customer service. He suggest well & assist in good away. I am so pleased. I got appointments to see the doctor related joint pain. Get well treatment great service thank you Mr. Krishna

I would like to special thanks to Dr. Surekha Pai for accommodating me. She's the best Gynecologist Doctor I've ever seen. Thank you to Dr. Saumya also for the successful surgery. They are tye best Gynecologist Doctor. To all the staff nurse they are very supportive and helpful. To customer care Charmane She's talking nicely and good representative. The food is very tasty and room is clean. The NMC Roysl Hospital Dip is number one Hospital in UAE.

It was really amazing to meet doctor Amany since I was 13 weeks pregnant till the day I delivered thx alot could recommend someone as well Mr mbaye was very good helpful and kind as he assisted as with wherever we don't know the place to go he would asist

I am so happy with the assitence and guidings of dr Venkitish (pediatric surgon) and assiting staf nurse chaithra and well guiding reception, clean and neet hospital surrodings.thku so much

Ive been a patient in this hospital for over 2yrs and honestly i was very happy with Dr Gopal Chawla in Pulmonology Department he was kind, he explained everything and was genuinely concerned about my well being.

I also met Mr Mbaye from Hospital Guest Relations he was kind and served us with a warm smile

Dr Saumya Sundaram Bulusu is the best Dr.
I had laparoscopic fibroid removal. I was very scared because it was my first operation also the fibroid was huge. I couldn't be more thankful to Dr soumya. She was very informative and assuring. Very talented removed my fibroid 26cm and 6 others laparoscopy as she promised. Always supportive and guiding me to what to do.
Thank you Dr soumya for all your efforts.

It was nice to see the new section of baby’s for emergency. Very decent and neat extension. The entire team were very supportive and friendly. Service super start from the reception end up with the new pharmacy. In general it was fast to clear my sun case and leave the hospital.
All the best for NMC royal Dip team

Excellent experience with NMC Royal Hospital DIP. Dr. Anantha Narayanan was giving full explanation about my child case, took enough time to discuss signs and symptoms with my son. Very wise while putting the cure plan. Very Happy to meet him and thank you NMC group for always choosing the best doctors.

NMC Blue is a disaster. Nurses are inexperienced and can not understand or communicate efficiently in English. The billing dept do not seem to understand the basics of health insurance. The catering for in-patients is beyond catastrophic.as every task is undertaken here it seems to be the first time. Nothing is efficient, nothing goes smoothly. It is very uncomfortable being treated in an environment where you do not trust your health provider. My advice - go elsewhere.

I came for my sleeve gastrectomy but after all said it failed tried reaching out to Dr but he's ever too busy. Post opp treatment is zero I ended up having a swollen tummy by the side. Not happy.at.all

I just want to give this feedback to pharmacist Adam. He is very smart and polite explained my medicines better than the doctors and he also explained how hospital procedures work and why sometimes it takes some delay, the only problem is they do not have enough staffs that is why the services are slow including other departments so many people but they do not have enough manpower

If this hospital was a restaurant I wouldn’t even let my dog eat there. An average waiting time of 7+ hours, staff that’s rude and incompetent and that has the organisational skills of a group of goldfish.
If this hospital was a museum it would get four stars because I got to see every room in this goathouse of a hospital.

If you every need to go to a hospital in the UAE please stay far away from here because a children’s daycare could give you better medical care.

Reception staff seriously needs to focus on managing appointments. I went in emergency for my elbow, to which doctor took care of me and receptionist told me to come after 3 days that she have made my appointment. And when I came on 3rd day, neither was any appointment for me and even doctor said no check my plastered hand. Great concern towards your patient, even when it was your team who miscommunicated.

Pathetic called emergency services twice no response. Visited the hospital with 10 month old baby No Pediatrician available at 10 o’clock at night.

Don't go for PCR without appointment. They will keep you waiting 3-6hrs. Staff don't even value your time. They don't even know how many appointments and resources they have to work 24hr PCR facility. Bad experience, and don't recommend to anyone.

The 24hrs PCR center is pathetic. The lady at the counter is loud, bit rude and highly unorganised. She just can't understand the mobile numbers and keep asking again and again. The booking of appointment is worthless.

First of all, I want to thank Dr. Sriram Raghavendran from the bottom of my heart.
I have gone to several Psychiatrists in the UAE, and almost all of them have misdiagnosed me and gave me unnecessary medication, which only worsened my symptoms.
Dr. Sriram spent an entire hour with me during the first visit, diagnosed my problem as having cyclothymia and put me on the right type of medication.
My life has totally changed thanks to this great doctor.
Dr. Sriram is kind, professional, educated and such a lovely and caring doctor. I felt my problems melting away in the first visit itself.
More power to you, and may you be the guiding light to so many people suffering from mental health issues.
Thank you Dr. Sriram
NMC, you have a gem of a Psychiatrist in your hospital. ️

Had a horrible experience at NMC. MY 1.5 year old daughter had Hernia and we were referred to the DIP branch. We went into emergency and the nurse was so inexperienced. She tried to find a vein and pricked my daughter and realised its not right and took off the needle. She should not have pricked if she was not sure. They took hours to arrange a room in the ward. When we got to three room i waited as they said there is an IV to be fixed. I had to go ask the nurse how long they will take should i put her to sleep. They said they would slowly put the IV i should puther to sleep. After she slept at 12: 30 they decided they want to test antibiotics on he. Is that how u treat a small baby? They should have planned the medication earlier inform me better.

Had very good experience with NMC. We came to the emergency with our two year old daughter with a twisted elbow.watching our daughter crying Dr. Lama came us and recognize it was a temporary elbow twist and gave her immediate treatment.she was very professional and extremely nice to kid. Thank you so much doctor.

The “best” experience, jail type hospital, 4 hours in the ER to diagnose an internal bleeding cause, then try to dispatch the patient against her will (sign on your behalf” because “as a tourist” with a travel insurance they are not ready to collaborate with the insurance company (located in Dubai) willing to pay the amount for the reason “they don’t exist in our network”
People in pain, please Do visit NMC DIP you will never forget this near death experience:)

Am coming first time nmc Hospital but really it's good service and staff behavior its nice am recommend nmc

Worst hospital ever
Went to emergency to get help, was just referred to doctor who is not available
Didn’t get any help or medicine and just paid for consultation which I didn’t receive

Dr. Asma is one of the best gyne in this hospital.she is ome of the best ever. I highly recommend her

Again I have been calling for emergency and nobody is answering the call for s’more than half hour. No use having emergency service when nobody answers the call. Not trustworthy for a 24 hour open hospital

The service is really poor, they take their clients for granted and don't really care. You have to fight for things to go well with you. Had tests done yesterday right now I'm trying to get my knee. 10 minutes later no one has answered

Better find another hospital, wasting time, very slow response, if you dieying or got sick find another hospital or you will be regret

Its A very bad Experience They Not Care for customers Time One off the bad experience I have face In NMC DIP And Specially in Radiology Department.
When i visit the radiology dept On my First day They said you need to book an opointment For They Test When I said its an emergency Thay said come tomorrow at 11am when I come next day at 11 they again said me you dont have an opointment you need to wait for 2 hour more.staff is not satisfying to the customer.

Nice location but i got very very bad experience with DIP branch. I was try to repeating call for half hour but no answer, and when i reach to hospital than at evening my concern doctor was not available.
Need to improve your call center cerveses

Unprofessional employees blood and urine test took with them more than 48hr to update the patient.even their call centre never pick up the call.never reccomend it to any one.

Thank you for Dr. Asma and for her team, she saved my life and my pregnancy
My colleagues always told that to find a right gyno is the most difficult, I do believe I found the right doctor who loves what she does, she cares with smile and treats like one of her family members. 5 for the Gynecology
Thank you to having such a doctor in your hospital

New review: 5*
Visited the Radiology, at the counter was only 1 operator and clients were on the queue. After requesting, operator called and managed one more operator and queue served much faster. Thank you guys to taking steps to make our life easier.

Old review:
0 for counter of Neonatology/Pediatrics
Only 1 person works at the counter on the peak hours (6pm to 9pm) and snake line queue with children. Issue is not only queue, operator at the counter was very rude attitude. We requested to call someone (more operator) for a help to her and it helps to us - clients as well.

I have experienced very good care during my medical fitness test. All the staffs were very polite and friendly atmosphere. This is the best hospital in DIP area for sure.

Super slow, unorganized, luck of information. Exactly 2 hours passed and still couldn't see the doctor.if you want to try your patience come and visit.
Adviser doctor says your spine is critical and need surgery but while I'm hardly walking still doesn't transfer me to the specialist doctor. He says first you need to drink pills and can see the specialist doctor after one week. Unbelievable!

edit: after one day they called me for help and to say sorry.thanks for their interest & concern.

Dental department experienced at NMC DIP was brilliant. From accommodating receptionist Christine to Nurse Nirmala who was there assiting more than 1 hour treatment, Doctor Aarti Desai unhurried from consulation to treatment.

Worst experience
It will be a great mistake if someone goes to this hospital. Fully commercial and they want only money
And they told even doctor will not visit still consultation charges will be charged. It’s like a monopoly they are running. Nonsense hospital and it’s not a hospital it’s a commercial institute. Doctors also like that and. For money being charged at least ask the nurse not to ignore patient

I visited NMC ROYAL HOSPITAL DIP, for my periodical medical check up, amazing staff and services. Thank you so much for one of your staff name: April.

Worst experience ever! Please never ever go to this hospital for emergency services unless you are willing to spend 5-6 hours to go through whatever tests available here and come back without a proper diagnosis and treatment. This is my 4th visit over a period of 2 years and this is the same experience whenever I visit the emergency dept. Reception, tests, insurance approvals, pharmacy are extremely slow…. Looks like all staffs have to do lots of data entry work before the file to move from one dept to another. No one in this hospital respect your time… poor management!

Dr. Charu in dental department is really good doctor. My experience in the complete process has been good. The nurse and supporting staff were very much cooperative.
Also, Dr. Kavitha in gynecologist department is also caring and one the best doctor including the supporting staff, I had come across.
Our experience with both the doctors and hospital was great.

It's like a exhibition here at PCR test center. Approximately 100 ppl waiting and they have only one staff I waited for more than 2 hours ridiculous.to whom to communicate they have one staff and one security here although they have answered whatever questions we asked but how will you serve these many people at a time by assigning one staff I blame hospital for this. Already people started to make noise about delay.don't underatand if they have short of staff or all on leave at same time simply waste of time. Please don't come to this hospital if you are in urgency or traveling next day. I already go to another place don't mind spending 20 to 30 dh more than this mess. If you don't have staff then give appointments accordingly and for walki n NEVER COME TO THIS HOSPITAL.

Had been visiting NMC for past 6-7 years. The experiences were good. But since past one year it has deteriorated. Last week was recently hospitalized in NMC hospital, DIP. Initially was refused saying "there is no Bed" though I was in a terrible condition of pain and arrived through Ambulance. Later when I was admitted, almost all the nurses were taking too long to respond to nurses "call button". Finally, was discharged with diagnosis but "NO treatment" of pain saying "We do not have surgeon of this speciality, so please find one and get yourself treated outside". The standards of Hospital have come drastically down.

Not the best Hospitals to visit. Doctors are not kind and shows an attitude, I believe the most important thing is to listen to a Patient rather than shouting at them. Had bad experiences with Urology department and Gastroentrology. The Doctors seem not interested to work and just does their job for the sake. There are far better clinics where you havr better doctors are ready to listen to your concerns! The minimum waiting time at the pharmacy is 45 mins so better take print of your prescreption and go to any pharmacy to get the medicines quickly.

2nd visit with my child on 12/10/2021
The process at the Nurse Station and seeing the doctor was smooth, but at the lab, there was only one staff with 10 or more people waiting in queue and the lady is not at all bothered! Why is there not enough staff to accomodate these many patients.

Terrible experience at GP reception, this lady « Sonia » is a bottle next and during my 1 and half hour there I hardly seen any happy patient as she is not helpful and very bureaucratic with an attitude.

The worse experience ever i had in my life
I want to stress more about the reception at the emergency Area: a Western European lady who’s super rude with the patients with no exceptions, regardless if the passion has an insurance or going to pay. Shouting at passions is not acceptable, unfortunately, a man with kandoura on the 12 October around 1700 or 1800 was again shouting at a client who just asked a question! Since the services in the emergency are super sloooooow i had to wait there for hours and experience the NON ACCEPTABLE SERVICES EVER in DUBAI. DUBAI is the BEST city in the world, those kind of attitude should not be there at any cost, specially in a hospital, a private hospital that either the insurance is paying them or the client pay cash, knowing the the cash amount the passion is paying could be the receptionist monthly salary.

I hope this comment reach the people who are in charge, and could take an action.

I wont recommend NMC hospitals to anyone ever in my life.

Never Come to this hospital! Come to traumatologist because cut fingers with nails and Meat. Waited 3 hours in line, after this they give me stikers and send at home for coming next day to steech fingers, because no doctor at night. For next day they must to call for visit doctor, my husband called all day, no result.

I have immense pleasure in appending my beautiful experience at your esteemed institution under the care of an experienced and charismatic specialist Dr. Venkata Phane Raj and the customer service (Ms April). The utmost care received from his hand enabled me to refer many more patients to your hospital for treatment. I thought it is important to pen it down to express my appreciation and gratitude.

A fantastic hospital! Great customer support specially Ms. April for taking care of the needs from beginning to end of the process. The team are really informed and go extra mile at every stage. I would recommend unreservedly.

It’s been two weeks since I start to had my first check up. I meet Erika and and an Indian girl I forgot here name but both of them accommodate me so well. Thumbs up with them thank you for taking care of me.
Also with Dr. Asma my gynecologist she help me a lot on my preparation for my surgery also she assist me to get an urgent surgery.

By the way my name is gladys guiritan.

The best hospital in dubai!

Great experience as a first timer. I barely waited to be helped when I checked in. The staff especially April and Maricel and Dr. Sreedipa were all very friendly and helpful and ensure that I am properly informed about my health and care I especially loved how Dr. Sreedipa really took his time to explain my conditions with me as well as my treatment options. I had a great visit and the doctor’s demeanor has really put me at ease so I highly recommend this hospital

No value for time!

This is my 3rd visit in this hospital. In the previous two visits, I had a prior appointment with a gyn and I still had to wait for around 2 hours. This (third) time, I couldn't get an appointment so I have just walked in, and I am waiting for past 3 hours now.

I'm living in IMPZ for about 07 years nkw therefore is Hospital is our go to health care facility.
My elder son was born here in 2017 courtesy, My wife has been admit here for our slip disk, my second son's circumcision is done here just last week. All in all the hospital is excellent perhaps the best on RN-3 level insurance.
Doctors we have can give our word for are as below:
1) Dr. Asma Nasir (Gynaecology)
2) Dr. Manoj Kumar (Pediatrician)
3) Dr. Brancica (Nenatologist)
4) Dr. Venkateshan (Nenatoogist)
Facilities are very good.

Tuesday i try to book the appointment for morning time they told me we r not available morning time i say okay no problems any doctors and Gastroenterology Department they saying Saturday morning available i say okay and book my appointment evening I don't know what kind of people in phone they not simply i told i am not available after 11am then they give me evening and told me morning time?

My daughter is at the emergency since 3am and waiting for ultrasound until now that's 09: 47 am, what's going on? My husband had a very bad experience with their emergency department last September 2020 and now here we go again! The management should look into this matter!

We visited NMC Royal Hospital today and everyone in the hospital was delightful. The pharmacist Mr. Shereef provides excellent customer service, Every interactions we've had with him made us comfortable and he given guidance about the medicine usage, Thank you for a wonderful experience!

My experience was very good. The service was perfect. I was revived by the operation LE manager. Miss sachita and Muna and gave me high quality service. The doctors were very good and explained to me everything

Very professional, Thank you Dr. Vinod and miss Moona for your help. THANK YOU DR. ALI and his nurse, you are really amazing, thank you brother Rolex and sister Fatima.

I recommend Dr. Bhushan Jayade, in NMC at DIC. He is very profressional, polite and calm. Recently i had an experience with him to remove my wisdom tooth.all went well and i am satisfied with their services.

Writing my review only and only for pharmacy, very bad experience always, too much waiting usually and after 5 staff reduced, it’s seems no issue with staff but related to management to reduce the staff at peak times. Secondly patient has to wait even they don’t want to buy form pharmacy and can’t avoid delays because they don’t have prescription. If at least they can give the prescription without token or a separate token can be produce for the same.

Please look into it, sometimes it’s really very much annoying.

The worst hospital i had been in. They are taking deposit money and then using a portion of this amount for something that i did not do it, in addition of that they are not informing me or even giving a bill of that. Really terrible

I visits here dr. Sri ram raghavendra Very neat and very calm place to sleep i like the smell it keep me awake thank you

NMC Royal Hospital is located in easily accessible part of Dubai Investments Park. The hospital has ample amount of parking spaces.

The hospital is covered by most of the insurance service providers and is one of the Main Go-to hospitals for Dubai residents for both out-patient and in-patient services. The front desk representatives are generally very helpful, friendly and cooperative.

They provide 24/7 emergency services and their health team is effective. They have experienced Doctors to provide all kind of vital and selective services under one roof. Their in-house Pharmacy is located on the ground floor, while laboratory is stationed at the first floor.

Overall services are nice. They shall do something about the waiting time which is increasing ever since. A patient spends excessive waiting time for all procedures starting from entering the hospital, registering his/herself, provide vitals, see a doctor, buy medicines and leave.

NMC Royal Butcher Hospital
I visited on night of 2nd January with my friend in ER. There was a male doctor who had so much attitude that he didn’t even let my friend to tell his problem or check him, instead he said that he will give some pain medication and will do some investigation and then he will see. He was in such a hurry that no whatsoever explanation was given by him. Nurse started the medications after 45 min till then my friend was in pain. The nurses were chatting so loud that it felt, we were in fish market. After the test result the doctor said he cannot tell what exactly my friend had but advised to be admitted in hospital. When I asked the reason to be admitted he asked me whether I m the doctor or he is? Then he called the nurse and told the nurse if we were willing for admission then fine otherwise empty the bed. I told him let us think then he said better sit outside and think.
My friend was in pain and made us sit outside and then we left the hospital. We went to another hospital where the doctor diagnosed without any test and within few hours my friend was much better while in NMC butcher hospital only the doctor wanted to admit him without any reason and without knowing what is going on with the patient. Hopefully will never visit this hospital ever again

On behalf of my entire family, I would like to extend our gratitude to Dr. Bhushan, Maxillofacial Surgeon for successful surgery of my daughter’s left eye orbital wall, floor and trauma.

We had major accident in Turkey and my 7 years daughter got severe injuries on head and face. We returned to Dubai after 10 days of initial recovery. Our next challenge was to find a competent surgeon with right sort of credentials and experience. Alhamdullilah, by the grace of Allah we found Dr. Bhushan.

Since our first meeting with Dr. Bhushan, we realized we’re in the safe days. Dr. Bhushan along with Dr. Soonam, Ophthalmologist and entire nursing staff handled the case with utmost care.

Alhamdullilah, my daughter is now recovering well. Apart from their professional skills they are really inspirational, kind hearted and pleasant personality. We owe them big time and would highly recommend them.

Thanks to Dr Bhushan for the successful surgery. It was so amazing that I found a very good and professional doctor who is an expert in his own field. All my families and friends were so thankful that you had given me hope to live. I was so scared at first knowing that I had a tumor, but with what you have done you had given me hope. Thank you so much also to all the nursing staff and everyone who took care of me during my stay in the hospital. All were so helpful and caring. Thank you for the support as it is so hard to be away from family with my condition. But, everyone was just amazing with the service and care given to me. Words are not enough to thank everyone especially Dr Bhushan and NMC Royal Hospital, DIP. God bless you all and thank you once again.

We were lucky to meet Dr Kavitha Leela Mony, she took care of me (Sandhya Yadav) in my pregnancy. She is the best doctor we have ever met, you do not feel like a patient while meeting her, very cheerful, motivating, caring and very much concerned about her patients (also to mention.she has impeccable sense of humour).
She handled the complete pregnancy with a very close follow up of every minute thing. While consulting her I could feel that I am in safe hands, she is very intelligent and knowledgeable.
I had got influenza in my 8th month (just before delivery date), she took extreme care, was always accessible over phone.
For my delivery she turned up early in the morning.the minute I saw her I was so delighted and after that everything went smoothly.
Overall experience was very delightful, I would highly recommend Dr Kavitha to all the expecting ladies. Good Luck!
Regards
Sandhya yadav/jaihind yadav

I have been in Dubai from the past 10 years and I work in hospitality scatter,

during those years unfortunately I had several medical conditions that makes me visited many hospitals around dubai.

This hospital is something way deferent!

The moment I stepped my foot inside I found only a true and real worm care within immediate respond from everyone I got an attached with to my appendix medical condition that was needed an urgent surgery!

Imagine I felt that even when am in excruciating pain.

The team has done almost 11 hours analyses to make sure they got the correct resort I finally went to do the operation.

From the moment I started to talk after the surgery,

Dr. Mahesh krishna, was always been with me and explained in details the challenges after operation and provide a resorts for it with Indeed a professional manner and good skills of making his Patient comfortable. He never left me with Doubts
He was always honest with me.

Ahh, there’s a punsh of nurses angles around my room to look after me during my 5 days stay, they really takes care of me, he never left me with

But I wanted to mention In particular this lovely lady

Nisha george and the gentlemen Sharad, those two are such a sweetheart!

Clean hospital, 5* Room, good quality food.

Wish dubai will have more of NMC around.

Ahmed Eid Mansour.

Worst service ever. Doc suggested for the xray and we waited outside the xray room for 45 min. Then the attender said the technician is on 1st floor and to go there. When we went other guys are saying to go down again. When we went the technician was sleeping in the g floor. Complete mid management.

No respect for patients appointments or schedule. Doctors try to cram as many patients they can see in a day to make the most possible profit for the hospital. Quantity over quality.

I have been trying to call the insurance department for full day without any repose.this is so annoying

The only reason I considered visiting NMC DIP is because when I searched among the doctors on the website, I found a qualified gynaecologist in Gynaecology and Obstetrics department. She not only proved to me that she is theoretically experienced but she was friendly and really made me feel like I am in good hands. I felt like I am dealing with someone that not only is giving me advice for the sake of the hospital's reputation but because she actually cares about her patients and their wellbeing. Unfortunately, the reason I won't be visiting this hospital anytime soon is that I understood that Dr. Basema Jaber won't be there. And, letting go such an amazing doctor in such a specific and difficult field isn't a very reasonable choice knowing the number of loyal patients she has.

I have never ever in my life been through such a mesrible situation.
This is my second visit to NMC, first visit wasnt as a patient.
Now I am reviewing while I am at the moment ER.
A Zoo is a closest description I can think of, from an organisation perspective, I am being passed from one nurse to another without any explanation.
I saw the Dr explained the situation, he asked me to go with another nurse again with no explanation.
My temper was building up, some administration people realised and sent a anotherrr nurse to see me, afterwards a dr came, clueless and without any check up he decided to give me a pain killer injection before even an xray, which ofcourse I refused to take.

I have spend more than an hour now clueless and literally hopeless with the situation

Thanks to Dr Bhushan for the correct treatment given to me. The best Doctor in UAE. He deserved 10 stars. I've been to other famous hospitals in Dubai but I found the best Doctor in NMC Royal Hospital, DIP under Dr Bhushan. I highly recommend Dr Bhushan to all. Thanks also to all the staff who took care of me during my admission in the hospital.

Thanks to Dr Abizer for doing the surgery on my hand. He had done a great job and I'm thankful that I met him. Thanks also to all the staff for the care.

Visted NMC Royal Hospital DIP with severe disc prolapse and got treated under the miraculous hands of Dr. Santhosh Sharma, one of the best Neurosurgeon in UAE. The entire team from front desk to nursing staffs were very caring and highly professional. Thank you very much!

My third baby was delivered in the hsoptal with Dr. Kavitha. Dr kavitha is an excellent doctor and you can discuss anything openly and doctor shares everything to us. All the staff's assisted in delivery deserves big salute. Thank you NMC and all the staffs for taking care of us.

Sorry guys, but i came in and nobody even asked what I want and what I am suffering of.so I've left to another clinic.

Not professional at all, I visited the Dr Bassima, she didn't say a word and she told me follow me on social media you will find everything there. The consultation took 2 mn only, and even though she didn't put any of my information on the system. When I came back to see another doctor we found only my name on system. How come?

Unfortunately aftercare has been very poor. Specimen slides were suppose to be sent for follow up treatment but till date (over 3 months) I have not received it and nothing is been done about it. This has hindered nescessary follow up treatment. I think NMC is more concerned about its marketing than its patients