28 January 2024 6:11
Amazing experience. Best medical centre I’ve visited. Doctor Dana is professional and caring. Thank you
26 January 2024 13:03
Dr. Talulla was great. She talked me through what treatments she recommended for my skin and explained each stage thoroughly. I felt like she was knowledgeable and took the time to understand my skin, rather than giving a generic treatment.
20 January 2024 11:19
Amazing costumer service and experience overall. I came for a facial treatment months ago and I never stopped coming back. One of the best clinics I’ve been in Dubai, the staff is kind and very friendly, and Doctor Tallulah is just the best one regarding knowledge and caring for patients
18 December 2023 22:49
I had a first ever experience in Novomed clinic in Jumeirah today. It was a great experience all over, starting from the reception to the farewell. My special thanks go to Dr Rasha Ibrahim, who was very approachable, detailed and knowledgeable while we did Botox and fillers. Truly recommended!
13 December 2023 6:58
امانه وبصراحه دكتوره سحر القزاز عن تجربة عندها امانه طبيه وهي مش ماديه أبدا وتنصحكم كأنكم خواتها وبناتها انا رفضت تسوي لي عمليه شفط دهون حسب رايها طبي لازم أريح جسمي وجلدي لأني كنت مسويه قبل شفط ونصحتني نصايح طبيه من واقع عملها وأمانتها طبيه وأخلاقها جدا عاليه ومحترمه ورفضت تأخذ عني مبلغ الاستشاره الله يوفقها ويرزقها من حيث لا تحتسب
29 October 2023 21:54
Excellent service provided by doctor Sahar and the nurses special thanks to noor and nesrin
24 October 2023 21:52
Dr. Amer Mansour, an excellent doctor. Really cares for his patients. The service is amazing from receptionist till nurses. The Physiotherapist Karla, very professional and caring. Thank you for your service
20 October 2023 18:01
Louise Montel was recommended to me by a friend and I am glad I followed her advice. Louise did a thorough examination of my feet and gave me great advices to solve the issue in an easy manner. She is very knowledgeable and has a super nice personality and she speaks my language (French)
09 September 2023 18:15
I visited the hospital recently and was impressed with the cleanliness and professionalism of the facility. The staff were friendly and knowledgeable and answered all my questions. The doctor Jomana I consulted she’s very knowledgeable and provided information that was easy to understand. Overall, I was very satisfied with the care I received and would highly recommend this hospital to anyone looking for quality medical care.
27 August 2023 0:59
Physician Mohamad Ibrahim & staff are very professionals and polites, thanks Novomed to keep up always the bests.
18 June 2023 15:29
I highly recommend Dr. Patricia Oliveira, Dermatologist. She is very considerate, listened to our concerns, evaluated and gave directions. I really recommend a consultation with her.
11 June 2023 8:21
Dr Rime Al Hassan, Gastrointerologist, is the best. The tests I needed to do for the right diagnosis had to be done in a certain way to be accurate. I did the same test at other clinics but they were not accurate. Dr Rime did a through examination and was able to diagnose the problem. Genilyn her nurse is super friendly and cooperative.
31 May 2023 17:31
I am super impressed and happy with Nurse Jill, she is outstanding professional and know her job very well. They way she communicates and handles the treatments is just perfect
03 May 2023 13:22
I have been suffering from my back bone for almost 5 to 7 years. I visited Dr Amer Mansour who asked for physiotherapy sessions then I was lucky to have my sessions with this elegend MR IMRAN KHAN. From the first session I felt the difference as I was new born again man you are illusionist. I don't know how to thank you enough hopefully my words will mean anything to you. Thank you imran thx novomed
02 May 2023 14:02
Dr. Patrícia Oliveira was the best Dermatologist you can imagine. She helped me with my acne and now after 6 months i don't have it anymore!:)
28 April 2023 15:08
Doctor Marcella - I don’t know where to begin. To start off I must say, she is kind and lovely.

From the beginning she listened to my case and explained everything to me ever so clearly. She didn't rush, like what other doctors make you feel. The moment I walked into the door to the minute I went out, I was well informed in every aspect of my condition. She took effort to talk to other doctors as I am pregnant and she needed to make sure. She even stood up and walked us outside to the counter. Amazing service, Novomed delivers patient to doctor to nurse to pharmacists a top of the class hospitable experience. I am never disappointed when I come here. Keep it up and please dont change. ️
16 February 2023 5:40
I love my experience in Novomed with doctor Imran the physiotherapist he just changed my life and gave me hope i really appreciate and respect him a lot ️️
09 February 2023 14:11
Big thanks to the magical fingers with physiotherapist Doc Ahmed al Nazer for his highly expertise and knowledge of the knee treatments.easily rated
07 February 2023 15:50
Went for a consultation with derma doctor Patricia, which was truly a very positive experience. She's super nice, friendly, thoughtful and patient to answer your questions and explain each detail of the diagnosis. Highly recommended.
15 December 2022 8:49
I had a great Experience with Dr. Mosaddeq Al Youssef. He made feel in safe hands as he did and a thorough assessment, knowledgeable and most importantly honesty.
I highly recommend Dr Mosaddeq as one of the best doctors in his specialty.
09 December 2022 15:27
Dr. Imran - Is one of the Best Physiotherapist in UAE. I have ever met, attention to detail. He is highly professional in terms of approaching the painful area to identify the best available exercise based on the Injury, Age Group, Intensity of pain and Duration. If your treatment is undergoing with him be assured you are in safe hands. Good Luck to Dr. Imran for his career. (This is my personal experience)
01 December 2022 12:23
Amazing experience Doctors and they always improve their services.
Doctor Omar Awija, Atasi and Ahmed Alnazer always give mire time to patients to discuss their concerns and get the best advices
Thank you Novomed Team and keep improving

Samer sayed
25 November 2022 6:18
I was searching for a Podiatrist due to my Pincer nail, visited Novomed - Dubai Marina and met Dr. Louise Montels. She removed my fears by clearly explaining the procedure. It was done really well, I did not feel any pain at all. I am lucky to find an excellent Doctor - kind, gentle and knowledgeable. Thank you Dr. Louise, you are exceptional in every way! I highly recommend Dr. Louise Montels.
07 November 2022 22:49
I wanted to express my gratitude to the best dermatologist of all time, who with the treatment performed by her not only solved the problem of my melasma, but also improved the health and quality of my skin. Dr Patricia Oliveira, I won't leave you anymore!
05 November 2022 17:21
Dr. Mansour is a very friendly, professional and approachable doctor. He thoroughly explains the problem and discusses possible solutions to address these problems. You can ask him any questions related to your condition, and he will gladly answer them.
29 January 2022 19:01
اشكر جميع الكادر الطبي و الموظفين في عيادة نوفوميد - دبي مارينا على الجهود التي يبذلوها من رعاية طبية و حسن
الاستقبال و الترحيب و شكر خاص للدكتور عامر منصور و المعالج أحمد النزر و المنسقة ََََالاستاذة شيماء على رعايتهم شكرا جزيلا و اتمنى لكم التوفيق والنجاح.
21 January 2022 5:24
Dr. Louise Montels, the Podiatrist on site, was amazing. Excellent treatment, in-depth review of my posture and everything very well explained.
10 January 2022 7:15
Dr. Sameer and Dr. Nadine are the best for weight loss. I m so pleased with the clinic and it's doctor, they are not Commercial but people s oriented. Wish all the best to the clinic. Nezha
29 December 2021 6:42
Dr Mansour is very kind and he explains the issue in detail and patients can easily understand the complex medical jargon easily. Overall his experience speaks.
27 December 2021 0:39
Absolutely fantastic. I went there Looking for an orthopedic. Dr amer mansoour. I really advise you guys if you have pain. He is the one. I encountered Shaima his assistant and from the first time. Every thing was done perfectly fine. Thank you for the great attention shaimaa.
24 December 2021 7:26
DR. Amelie Hofmann is a god send! Great listener and a really methodical approach to treatment.
23 December 2021 9:45
I would like to thank Dr Amer Mansour he is so proffecianal and very responsible.

From the time I entered the patient room, the customer care its self was amazing, he kept asking me every detail about my case, he was very proffecianal to indicate the case of my neck pain working so hard with much attention to know the cause, I highly recommend him.
19 December 2021 6:14
Dr. Mark Janowski and Dr. Heather Eade are excellent! Very knowledgeable, excellent bed side manners, great patient care and very personable and caring. Hands down 2 of the best Doctors in Dubai.
17 December 2021 18:56
I saw Dr Jorg who was the most ignorant doctor I have ever visited. He gave One word answers and showed no interest in my issues. Terrible
29 November 2021 16:26
Dr. Kris performed an ankle surgery to my husband 2 years ago and since then our visits/follow ups with Dr. Kris became like a visiting a good old friend.
I've been having painful lower lumbar spine for 21 years but never could trust any doctor and do a surgery, spinal fusion surgery.
I am a Week post surgery today (with 4 bolts and 2 rods in my lower back) and already I don't have the pain (lower back and the entire left leg) that I had a week ago FOR 21 years. I have a different pain, from the wound which will heal soon, but I know the difference (you just don't forget the 21 years pain).
I am up and around since day 3 after the surgery, only on panadol as painkillers, which means that the procedure went very well and very clean, all because of his skills, experience and knowledge. I must add his friendly approach, good sense of humour and the most importantly, the honest answers to my million questions and concerns. He went so above and beyond in his post operative care as well, he came on his off days to see me in the hospital, providing his personal mobile phone for an emergencies.
Anyone is having low quality life because of a back pain, I highly recommend Dr. Kris. My husband and I are very thankful for what he did for us, it was a life changing. Big thanks to Charisse and Hasnaa (nurse and the assistant of Dr. Kris) for the effort they made throughout the preparation of the surgery
23 November 2021 19:45
Best eye doctor in Dubai!

My Ophthalmology appointment with Dr Sonia in Novomed Marina was very pleasant. She asked me about my vision problem (blurry vision and eye dryness) and did several tests to determine the exact cause of my problem. She was patient and attentive, and she answered all of my questions with great detail.
I recommend anyone having a vision problem to visit Dr Sonia. She will provide you with the help you need.
23 November 2021 6:07
They have the best physio! I would highly recommend novomed. I have my physiotherapist Ahmad and he is the best all my back pain problems are gone
13 November 2021 13:27
The best dental clinic I had visited in UAE, I had a very bad history with all dental clinics I visited before this clinic, till I met Dr. Suhail in this clinic to treat my 5 years old daughter who had phobia of any dental issue.
It was amazing for me to see my little daughter sitting very easy in front of a Dentist from the first moment till the end off root canal treatment and fixing the crown, all steps done very easy with peace and love.
Thanks a lot Dr. Suhail and your team, appreciate your efforts.
13 November 2021 11:09
Totally unprofessional in handling patient care across doctors, customer care and insurance derailments. From wrong prescription endangering health, to useless insurance pre approval handling. Extremely business oriented at the detriment of patient’s health.
11 November 2021 18:42
Doctor Mr. Omar advised Physio for my spine pain and I met Mr. Ahmad Alnazer. He's is very friendly, understood my exact pain and treated me accordingly. Now I feel much better - able to bend, walk, stand and sit for a longer time than earlier. Thank you so much Mr. Ahmad for all your care and affection. Take care
04 November 2021 18:35
If I could give negative stars I would. I had a consultation with Dr. Samir Rahmani in the bariatric department. It was a horrendous experience. He’s rude and unkind with zero compassion. He looked at me with disgust and spoke to me with contempt. It was almost like he was angry that I’m overweight. YOU’RE A BARIATRIC DOCTOR! How can you hate fat people? I left feeling defeated and hopeless. He is the worst doctor - and human being - I’ve ever met.

I really don’t write reviews often but I feel so strongly about the mistreatment I experienced with Dr. Samir Rahmani that I don’t want anyone else to have to go through that.
04 November 2021 16:13
نوفميد دبى من أفضل العيادات التجميليه فى دبى تعامل راقى وثلث وأسعار فى متناول اليد
شكرا لكل التيم العامل
02 November 2021 23:31
This review is NOT about Novomed as a clinic but about Orthopedics Consultant Dr Kris who is a highly UNETHICAL, RUDE, UNPROFESSIONAL who takes out his anger, frustration and whatever issues he’s having on his patients.
In my ten years living in Dubai and having dealt with hundreds of doctors here I have never experienced this kind of behavior from a “ health practitioner “
His arrogant and condescending demeanor and literal words that I was wasting his time cause of my questions as a patient that is suffering from back issues for the first time, has me still in shock, I can’t believe this individual treated me in such a terrible way IN FRONT OF MY 5 YEAR OLD CHILD which he didn’t even acknowledge in my entire time there either
(saying hello to a kid is basic manners which you lack Dr Kris)
He shouldn’t be practicing medicine at all, SHAME on you Dr Kris, when a patient is telling you directly she’s feeling very uncomfortable with your rude tone and I felt like you were attacking me verbally, instead of apologizing for the misunderstanding you just sat there and stared at me in silence with the most psychotic and defiant look.
This is the first time in my life I leave a doctors office in tears cause of being treated with the most utter disrespect.
This kind of behavior should not go unnoticed and NO doctor EVER has the right to talk to a patient this way.
28 October 2021 6:41
A big thank you for Doctor Ahmed El-Rafei.
I have came all the way from Abu Dhabi just to consult him with my daughter’s food allergy condition. He was amazing, tentative and really supportive he answered all my questions with respect and understanding even the silly ones. He gave me proper knowledge and explained in details all I need to know in order to keep my daughter’s safe and healthy.

Thank you so much Doctor Ahmed.
26 October 2021 8:07
أنصح بالدكتور عامر منصور لكل من يعاني من آلام العظام والمفاصل والديسك وغيرها من الٱلام المشابهة لتميزه وخبرته الطويلة في هذا المجال وتطويره المستمر لخبراته وكفاءته. شكرا دكتور عامر
09 October 2021 23:45
First impressions of Novomed were amazing. The clinic is extremely clean and comforting. My first point of contact was with Noor rashid who took my details and signed me in for my appointment. She was very friendly and informative! Noor was kind and helped me with all my needs. I then was introduced to Shroud who is the assistant of Dr Melki. She talked me though everything and was super approachable and thorough. Shroud was fantastic! This made me feel at ease and comforted right away. I then proceeded to meet with Dr Melki who went through the full consultation and answered all of my questions. He is extremely knowledgeable and I would definitely recommend him as a surgeon. He has a wealth of experience and knows exactly what needs to be done to meet a patients needs.
I would like to thank Novomed for their kindness and help:) Chloe.
24 September 2021 15:01
مكان هادئ وجميل وذو كفائة عالية من قبل الأطباء المميزين وخاصة الدكتور والإستشارى وصاحب الخلق الطيب مازن حمودى إستشارى الطب النفسي والذى نكن له من قبلنا كل الشكر والتقدير والعرفان لجهوده لأكثر من 4 سنوات وأكثر ونصائحه وجهوده الكريمة على حرصه الدائم نحونا ودوام السؤال لصحتنا وطيبة أخلاقه وأيضا جميع الطاقم الطبي يمتاز بالخلق الطيب وبشاشة الوجه والإبتسامة الطيبة من قبلهم وسرعة إستجابتهم وإهتمامهم الدائم لصحتنا. شكرا من القلب لى NOVOmed? I was treated outside the country for 3 months for neurological disease in the head, lack of sleep hours, chronic insomnia and very chronic headaches, and I did not benefit much from the treatment, even though I am the head of a family and a family of 9 people. All diseases related to the nerves of the brain, sleep, headaches and chronic insomnia at the hands of highly qualified doctors, complete confidentiality, absolute safety, and a medical staff to them all credit and appreciation after God Almighty at Novomed Clinic Dubai
Thank you from the heart to all the medical staff, especially my consultant doctor, Mazen Hamoudi?
17 September 2021 11:53
Overall very pleased with my experience. I was in touch with Mawya, who was really very helpful and kind. She did a great job at arranging a virtual consultation with the doctor, and following up prior to and after my consultation. Great service on her behalf. Moreover, I met with Dr Abdul Hadi Al Jassim (ENT). He did a fantastic job guiding me through the issue I was facing, a diagnosis and professional opinion. Thanks for the help Doc.
04 September 2021 2:34
Dr. Amer Mansour (Ortho Surgeon) and Ms. Shayma (Clinical Assistant) have outdone themselves by providing a professional and seamless outpatient experience. From appointment scheduling, follow up of arrival, examination and medication. Kudos Team NOVOMED!
04 August 2021 14:51
I had a consultation today with the plastic surgeon Allan for a very simple procedure! And he showed me pictures of before and after surgery and I have seen a bump in one of the pictures of his previous clients and I pointed it out and I said I Dont want this to happen to me, Allan started to be so offensive and told me that I Dont need a plastic surgeon if I am going to FOCUS ON DETAILS “ keeping in mind that I am going through a plastic surgery procedure to look better and not distorted “he said I need a psychologist instead and adding on that he said I am welcome to leave the room, woo own what an attitude!

What kind of behavior is that! I am a patient after all and I need some respect!

Keep in mind that I was very respectful with him.

Think twice before visiting! I have given the same review to the receptionist working in the Jumairah branch.

Regards,
Disappointed patient!
04 August 2021 13:38
I've been grinding on my teeth for more than a year, ever since Covid started, and had been getting the worst headaches and jaw pain. After getting vaccinated and feeling comfortable enough to visit the dentist again, i visited Dr. Elahe Goudarzi for the first time. She was so bubbly and kind from the moment i stepped into her office. She asked me about what was bothering me and listened intently. (which is very rare, based on my experience with other dentists and doctors in general). She suggested we do an X-ray and after thoroughly looking at the scans she advised me on removing my top 2 wisdom teeth. I was initially worried, I've been having so many meeting online nowadays with clients and a very busy schedule i was super worried about the aftermath of removing my wisdom teeth. The swelling, pain, bleeding, that might disrupt my daily routine not allowing me to work properly, go to the gym, etc. She clearly explained that NOTHING will be disrupted and that it wouldn't even require surgery! I was shocked as i have seem my husband and other friends go through a rough time and took them a week or two to go back to their routine. She reconfirmed that it will be a breeze. On the day of the procedure. Dr. Elahe put some relaxing music (she always has awesome playlists), and went on to do local anesthesia around the area, made sure i felt no pain, and after a few min i realised a tooth had been pulled out haha. It was honestly pain free and the nurse was so very sweet she kept making sure my face and clothes were clean. And the aftermath was shockingly simple. Although i had some pain the first and second night, but it was nothing that Ibuprofen 400 couldn't handle. I just avoided hard and very hot food for a few days and the rest was history. I went to my workout the next day, and was able to attend all my work meetings like nothing happened. Also, I have to say that my grinding is already soooo much better, and hopefully with the new custom night guard Dr. Elahe is ordering for me, i am sure it will keep improving. If you are having a similar experience don't hesitate honestly and just get it done. It is simpler than you think.
I am so thankful for Dr. Elahe for making this a breezy ride, I found a new dentist and i am not letting her go, we know how hard it is to find a good one in Dubai. Thanks Dr. Elahe again!
24 July 2021 19:25
I did the Elipse balloon with Dr Samir Rahmani 4 months ago and I lost almost 12 kg with the help of his dietician Lea. I would like to thanks both of them especially Lea who was not always an extraordinary doctor but also an extraordinary human being who understands what a patient really needs. She was supporting me by sending me whatspp messages every 2 to 3 days to make sure that everything was fine she was not only waiting the appointment to answer all my questions. I was able to talk with her at any time. GOD bless you
23 June 2021 16:06
I highly recommend not to visit this clinic. I had an appointment and i showed up before 10 minutes and made me wait 55 minutes not to mention the doctor the price was insane it was $485 to give the prescription for one pack pills and he sent me to pharmacy they deal with it and they sold it to me 85 AED.and i found it in other pharmacy 35AED. SO it's up to you guys if you wanna spend that amount of money.
07 March 2021 13:15
Wow this place was amazing. Dr Sayyad was very good and sweet, she booked me within hours of when I called, all of the staff were very nice and the place is clean and beautiful. Very happy with my experience.
16 January 2021 22:00
Staff at receiption are not friendly.not smiling.not polite.they miss customer service skills
I didnt feel welcomed
20 April 2020 19:35
The clinic is brand new in marina plaza on high floors overlooking sheikh Zayed. The receptionist was very friendly and the doctor looks professional as a first impression. I am waiting for the result of the tests in order to have better assessments. Usually it is not crowded.
20 April 2020 6:45
The eye doctor there is a really nice syrian lady and highly skilled. My eye problems went away!
13 April 2020 4:05
عياده ممتازه والدكتور منار راقيه في التعامل وحلت مشكلتي الحمدالله الي عانيت منها فتره طويل شكرا جزيلا
12 April 2020 3:48
The staff is very welcoming but the follow up is not to my expectations I made a request to send my reports many times but it seems a Herculean task to the nurse.
They are interested for their monitory benefits only. Customer care is very poor.
I wouldn't recommend this clinic based on this experience.
17 March 2020 15:45
I went to see Dr Kris for acute back pain which turned out to be a herniated disc. He was helpful, informative and conservative in his approach. Unfortunately, I eventually had to have a laminectomy. The Novamed Surgical Hospital was top notch. The staff were friendly and efficient and Dr Kris was great - let me know what was happening at all stages. I would highly recommend him and his team. My only gripe was that the Netflix did not work properly and I spent most of my time watching a buffering screen. For overnight patients I think this is important as there is nothing else to do and nowhere to go.
10 March 2020 18:17
I do not recommend their gynecologist Dr. Sabina Matoo. I visited her few months ago. She did ultrasound and said she is suspecting cyst in my ovary and I should visit Aster clinic to see their radiologist, she also wanted me to do MlRI there. I was so shocked and scared I never had anything like this before.
. I went to another doctor, who checked me and said that it is not a cyst, bu
corpus luteum and it is normal condition. How doctor is not aware about it. I
do not know
08 March 2020 8:26
Was absolutely disappointed with the GP/Paediatrician. On both visits (1 for my 6 month old baby and one for myself) she was not thorough at all and quite dismissive. I felt like I was not able to ask questions and that she was more focused on the patient before her and she was busy typing on her computer and interrupting me a few times, to talk to the nurse about a previous patient.
When I asked her if I had a problem with a body part, she just said “yes”. And no other information about how I could correct the problem, no referrals, no explanation of how the problem is present. I was shocked at her demeanor.
The nurse picked up on this and quietly came to me and offered some advice
27 February 2020 5:59
The customer service of Novomed Centers in general is amazing, the staff is friendly and helpful! This center has some of the best doctors in the region.
19 February 2020 11:35
Excellent Service (Y). Very good team, caring and loving. Especially Dr Jomana Karim. She is very polite and understand everything.
15 February 2020 23:01
Great Hospital with an amazing staff, very good experience indeed.
Very pleased with the result already even-though it has been less than 24 hrs! Great Experience!
12 February 2020 10:38
I had an appointment yesterday to see a dermatologist, she was really professional. The staff and the receptionist were excellent too as they attended me and followed up on my appointment while being completely friendly and respectful.wonderful experience at novomed.
12 February 2020 3:24
Staff provided excellent professional and courteous care,
Excellent experience with Novomed. Great service.
11 February 2020 17:41
I am really satisfied with this hospital, it is very clean, organized and most importantly the quality of doctors is incomparable. I really recommend Dr Abdel hadi ElJassem for anyone who needs an ENT consultation. He is an expert and helped my kids, who were struggling with bad allergies and chronic tonsils. We went to many ENT doctors in Dubai and things got worse till we had an appointment with Dr Abdel Hadi, who treated my kids and since then I don’t trust any other ENT doctor for my family.
10 February 2020 10:14
الموظفين والممرضين الودودين ، وحصلوا على أفضل طبيب حساسية في دبي ، الدكتور الرافعي.
100 ٪ الموصى بها.
02 February 2020 7:20
تجربة رائعة بشكل عام في نوفوميد!
نظرًا لأنه كان لدي موعد بالأمس لرؤية طبيب أمراض جلدية ، فقد كانت محترفة حقًا. الموظفون وموظف الاستقبال كانوا ممتازين للغاية حيث حضروا معي وتابعوا موعدي أثناء كونهم ودودين ومحترمين.
29 January 2020 16:14
Waste time and money to visit gynecologist Dr. Sabiha, She is not able to understand your ultrasound scan and will send you to another clinic for second opinion. I do not recommend her.
26 January 2020 5:15
Great Hospital with an amazing staff, very good experience indeed.
Special thanks to Dr. Abdul Hadi Al Jassim who treated me. He made sure I understand what I'm going though and the process of treatment that need to take place. Very pleased with the result already even-though it has been less than 24 hrs! What a great Experience!

Highly Highly recommend!
24 January 2020 18:48
I am really satisfied with this hospital, it is very clean, organized and most importantly the quality of doctors is incomparable. I really recommend Dr Nadine Andari Halabi, She is an expert. I went to many doctors in Dubai and things got worse till I had an appointment with her.
22 January 2020 15:12
Great and friendly staff I would recommend anyone to get treated in this clinic.valet parking so you don’t have to worry about the parking.
16 January 2020 5:21
I came with my son yesterday for the first time at Novomed. Very friendly and professional environment specially Doctors. They gave proper time and best attention to my son's treatment. My first experience was wonderful and i will definitely recommend this clinic to everyone.
16 January 2020 4:09
Outstanding Clinic always spotless and effi iently run and managed. Support staff and doctors are both superb.
10 January 2020 14:06
Excellent Service. Specially Dr Bariah Dardari. She is vry polite and understand everything. Very good team.caring and loving.
29 December 2019 23:08
The ambience is great, friendly staff and nurses, and they got the best allergist in Dubai, Dr. El Rafei.
06 March 2019 22:48
Rude receptionists, first when I was trying to make appointment over the phone one lady called Meron kept shouting at me while having me on speaker, I asked her to put me off speaker and when I asked for her name she refused to share then asked for her manager it turned out to be her colleague who told me that’s her style of talking to people in a very defensive manner without even listening to what happened. I had to end the call and avoid more scolding. I reluctantly informed my doctor to make the appointment on my behalf. As soon as I arrived, another receptionist called Mayar met me with the news that he submitted insurance claim and it got rejected. He was wondering how I will make the payment (they submitted the claim 3 hours before my arrival!). I told him must be a mistake, of course they didn’t bother to cross check with insurance. After seeing the doctor who’s very sweet, kind and decent, I had to make several phone calls to insurance and put him through with them where he was talking loudly in front of patients giving my personal info over the phone and then he said I don’t know how to do this! He mentioned their insurance department is not located in same premises. I had to coordinate and push their agent to call insurance but in vain. At the end I requested insurance to give them a call for the approval while getting lots of attitude from receptionist. They shared a ring number as advised by insurance:). Eventually I had to get the approval reference and share with him myself as he was just too grumpy and careless to do anything. If you want to be treated respectfully and maintain your privacy without getting mistreated or stressed out, spare visiting this place at all costs and find yourself a professional clinic who has professional front desk and handle people decently.
13 September 2018 18:02
Great experience with both the physical therapist and the doctors there. Also the clinics itself was very high level, better than most 5 star hotels! Overall highly recommended

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