Although the chocolates are awesome. I didn’t like the way the staff treated us. There was an elderly philipino gentleman (staff) who was extremely disinterested in assisting us. He spoke out of great difficulty and had loads of attitude. On the other side there was another staff who was assisting other customers in a friendly manner (I wish he assisted us) May be this gentleman was having a bad day, or may he thought that we couldn’t afford pachi chocolates. I would definitely buy patchi but not from this outlet
I grew up in Dubai and genuinely don't know how I missed this store. It's by far the largest store in Dubai and the staff are beyond friendly. Had to arrange for a box of chocolates that needed to be shipped abroad and the guys there made everything extremely easy!
There is a 75% off it says on the door. We went inside to check on the chocolates on sale only to find out it is the vase that is on sale. Misleading advertisement. Patchi or any other establishment should be clearer on ads.
Awesome chocolate varieties. This place has always amazed me. I have been a customer of this brand since last 5 years. I think no other brand can beat Patchi at their price range. Professional staffs and good display. Everyone likes the taste of this chocolate brand. My family really loves it! Highly recommend this brand to everyone here.
Good chocolates. Bad customer service. They will treat you depends on what you wear. Too bad for me i just wear normal clothes with shorts that i look like i cant afford. Shame on you FILIPINO (im also from Philippines) guy who assisted me. Will never go back on this branch!