27 November 2023 8:30
Paul is always great, consistently providing great coffee with the best bakes.

Staff are always friendly and the seating area is very nice. Parking is easily available in the mall.
03 September 2023 12:57
Good food, good service many choice mostly you can found this restaurant in all holes in Dubai good for all gathering friends and business meeting
من اجمل الاماكن حيث الخدمه المميزه والخيارات المتعدده ودايم التجديد من افضل الاماكن للفطور ولا غلطه
26 June 2023 18:41
The kids pizza was the worst one when we ask them to change they change it and they charge the meal double 39 dirhams each. It’s not a big amount but it’s their mistake why the kid should eat something not well cooked.
26 May 2023 6:47
To much bad staf I m not like now to much wating for odr next tiem I don't like this restorent staf
13 May 2023 4:39
The worst Paul branch ever, if you like Paul, please don't come here it will ruin your image of the restaurant.
Sat there no one came to take the order for more than 30 mins then when finally they decided to come take the order, they had no knowledge of what is available. The stuff are below average, the service is under 0 which makes the experience terrible.
Ps: the restaurant wasn't even full to excuse the slow service, plus I ordered only a drink and a cake that still didn't come after almost an hour
02 March 2023 18:04
The food is great. The serving is big
The atmosphere is cozy although the couch is not that comfortable.
The service is great! My friend availed the free cake for birthday promotion.

I will come back and order more steak.
25 January 2023 16:31
Very disapointed by the bûche we bought yesterday, very dry, very little of cream and chocolat, very expensive for such quality
12 January 2023 18:16
Service is depend on waitresses, a few times we have receiveda wrong orders, food is good, always availability
31 December 2022 18:57
The food quality is below acceptable for me. I have not finished my plate since the food was not cooked properly
01 December 2022 7:07
Been to Paul's many times so today was a big let down. Food quality has gone down. Served wilty salad omelet was rubber heated up in a microwave with cheese dumped on top think as an afterthought. Burger mushy with no flovour and. Food cold.
26 November 2022 6:40
Nice location in the mall, staff are friendly and the food is really nice but the cakes win! They are so good, so make sure you leave space
12 November 2022 18:16
Sheryl D served our table and she is a very talent person and super excellent. We enjoyed dining at Paul because of her amazing way to interact with the customers and explains all the menu’s ingredients including her knowledge on all the elements and allergies
02 November 2022 21:22
خدمتهم وايد بطيئة زرتهم مرتين او ثلاث كل مرة ما عجبني تعامل الموظفين حتى الأكل و الكوفي غير عن باقي الفروع مع ان باقي الفروع انصحكم بشدة تجربونهم روعة.
28 October 2022 7:51
Highly not recommended!
I have been using Paul Arabia app to order my lunch. One hour later, i received a call from the restaurant, saying that i will not get my food as thy don't have a driver. I was left without lunch and as well NO REFUND. The staff apologised but did not try to find any other way to deliver my food. I was even offering to pay for the taxi. Very disappointed!
03 October 2022 15:14
Nice place, classic, good view with high ceiling (which i love it) so good for relax if no surroundings activities. Food taste good but not fantastic. Service team ok but not outstanding. Prices medium high.
30 September 2022 19:33
The great food quality you usually expect from Paul, complemented with super nice and helpful staff. Great atmosphere and not overcrowded.
07 September 2022 16:23
We visited Paul at Mercato mall on a Saturday morning for breakfast. The place was very busy, we found a table inside where the air-conditioning wasn't great. The waiter was very vigilant but the food was a bit slow to arrive and that is expected in a busy restaurant. We were offered bread and butter while waiting and our hot drinks were served without any delay. Breakfast was nice and hot, and the prices were very reasonable. I would recommend Paul for not just breakfast but at any time of the day.
06 September 2022 15:38
Soup was served cold while bowl was hot = microwave.
Salad was not tasty and nuts in the salad were old.
Generally disappointed
15 August 2022 1:55
Love the quinoa citrus salad that is served during lunch hours. Bakery is excellent too. All in all.its a great cafe
02 April 2022 23:02
Five stars for the exceptional and super tasty birthday cake and for the very friendly and helpful staff!
30 March 2022 21:05
Stuff too busy have bg fun with each other to pay attention to customer. Head waiter entertaining water rather than doing work. Recommend to come to restaurant when manager is there to get service usual for other outlets.
16 February 2022 20:32
If ordered through Careem, the portion is small and different as in the restaurant.
Pasta in the salad was hard. Quality is poor.
Very disappointed
18 January 2022 4:46
Steak dish was not really cooked in professional way It looked amazing but taste not really, i felt as it was boiled meat and not on flame or grilled or even pan fried, soup was nice, service was good. Pastries are amazing, Hope they improve food quality.
05 December 2021 16:28
One of the best coffee shops in Dubai. They serve freshly cooked dishes and freshly baked pastries, croissants. Great ambience, superb service.
13 November 2021 4:16
My fav zatar and cheese croissant I like to go there at morning friendly staff
really I’m in love with this classy cafe?
06 November 2021 4:23
مطعم ومقهى جميل متواجد في امكنة متعددة في دبي المكان الذي زرته كان في مركز ميركاتو وجو المكان كان جميلا وهادئا لديه طاولات داخلية وخارجية الطعام والحلويات والمخبوزات كانت لذيذة
03 October 2021 11:52
Disappointment is an understatement.
My first visit after all this pandemic situation to the Paul Bakery & Restaurant at Mercato Mall. I must say, food had changed so much and I wished I could say for the better.
We ordered the Beef stroganoff and the mushroom swiss burger. Both were disappointing. It seems they have decided to use the Thousand Island dressing for both items, one as main sauce, the other as condiment.
Beef stroganoff was sweet and pink, sugar was added? Mashed potatoes were cold and without any flavor whatsoever.
The burger was cooked well done, no other option was available, which was like eating the sole of my shoes, and again, thousand Island dressing was used.
Their salad menu had completely changed. Even their most popular Nicoise salad was gone.
Overall, it was a very disappointing experience. We will not be visiting Paul till they changed their menu to something less sugar coated.
P. S. Staff were, as always, very friendly and helpful. Hence the 2nd star.
14 September 2021 5:15
المكان رائع الإفطار عندهم غيررررر تشعر بالسعاده والراحه الخدمه سريعه المضفيين لطيفين جدا انصح بالمكان
23 August 2021 22:33
مخبز و مطعم بول يقدم من افضل الفطور و الغداء و العشاء انصح به بشده جميع من يعمل به محترفين في جميع الاماكن التي اذهب اليها اكل عنده
15 August 2021 19:51
I was there for breakfast i have never been went to any cafe for breakfast before but my 1st experience was amazing although I go for breakfast cum lunch option but my decision was good ;) turkey sandwich was too good and feels healthy with cappuccino it was great after that we had French toast with strawberry ice cream and berries it was too good highly recommended.
03 July 2021 5:00
Worst timings ever. Counter closed 20 minutes before the time mentioned. Never ever proper timings.
13 June 2021 18:12
Went for a quick snack & my son swore he had one of the best burgers he had ever taken in his whole life. We order a funny dish which came wt black rice & chicken but it was new a kind I had never taken and I loved it. Plus the basket of different rolls with fresh butter surely made it special.
15 August 2020 3:34
Amazing fast service, fantastic taste! Taste like heaven! Their mushroom soup in a bread - a must try among other things, of course
15 March 2020 23:39
Paul is an elegant resturant. It's food is well prepared. Health and tasty. They have many kinds of salads. Recommended.
11 March 2020 0:22
This Paul is another successful branch in dubai. The outside seating is adding more to the whole ambiance of the restaurant.
27 February 2020 15:42
Ha well not too happy with the service and the food. There much better places which offer great service and food. Definitely will not be wasting any more money on Paul.
10 February 2020 12:57
غنى عن التعريف هو عبارة عن كوفي ويقدم وحبات الفطور والغداء والعشاء والكثير من المشروبات الباردة والحارة ويتميز بالخبز الفرنسي ، اطلب عن الفطور العرض
21 January 2020 20:08
I had the chicken avocado sandwich, I was very hungry so I'm glad that they weren't poxy with the chicken. Also the caramel latte was great!
03 January 2020 20:00
A staple in our day to day life.remains constant. Staff do whatever they can to help. Menu and food are good. Well priced and good portions. As i said a good place to fall back on whenever left wanting for a place to eat.
28 December 2019 21:56
Good ambience, but prices are a bit expensive and orders take a bit long, however it's worth it.
13 December 2019 19:22
Always a good option for a light lunch or a main meal. Good attentive service and very good food. Great coffee as well.
25 October 2019 13:53
Somewhere for a quiet coffee and cake in the mornings but busy later on. Friendly staff and reasonable to mid cost
16 October 2019 19:28
Price is high. Food is basic at best, chicken con don bleu was so dry the filling was separating tasted previously frozen.the salad had lettus stems and browning, Rule 1 always remove the stems, never include in the salad.ordered lemonade with mint, drink came room temperature no ice, asked for ice was ignored, no one finished their food.
06 June 2019 4:25
Good experience to be there.breakfast was very tasty n cooked to perfection.i love that little tea cake with coffee.good staff.nice setting good place to be with family.not that pocket friendly.but once in a while its ok.
31 May 2019 20:58
After all these years, we still like Paul's. Alittle overpriced compared to France but at least the quality of food is still good.
24 May 2019 23:07
Food was decent but the staff always looks miserable and the service is a bit slow. Overall an okay experience but they need some upgrades and some better training
24 May 2019 20:20
Worse Paul branch ever. It took them forever to make a pasta and it wasnt even busy. Secondly, we order chiecken club sandwich and it was cold and whenever we asked for it to be warmed up, it took another 5 minutes and we had to ask to get it back and it wasnt warm at all.
07 March 2019 13:27
I so much like Paul at Mercato. Staff always friendly. Food always fresh & ready to serve. Mashroom soup is so good. Traditional Onion soup is amazing.

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