06 October 2023 15:52
They don't reply nor acknowledge customer's emails to them. Why have a customer service email then if they don't reply to it? They completely ghosted me on my order which was a birthday gift and 10 days passed they didn't ship it still untill now. Now I have to present my birthday gift late. Unprofessional and I don't trust the integrity of their perfumes since their behavior is questionable I will not deal with them again.
11 August 2023 1:41
I ordered perfume to be shipped to Canada. The perfume arrived on time, smelled absolutely beautiful and was 1000 percent real. This merchant answered my question through email promptly as well. Outstanding service.
04 July 2023 12:55
Placed order for one expensive perfume. Been 5 days with no update on delivery though their site mentions delivery within 2 days in Dubai.
Their contact numbers do not work and mails go unanswered.
Dont know if I am ever going to receive my product.
13 March 2023 4:47
Trust worthy! Ordered Amouage sample vials on Tuesday and got delivered by Thursday just in 2 day. Although their UI order history may confuse, my order was shipped and delivered fast. Also the vials look legit.
19 February 2023 0:57
I have placed an order over a week ago and have not heard or received anything. The tracking no.provided was not found by aramex. I recommend being very cautious when placing an order on this website. I will update the status of my order and provide all the relevant information after waiting for any updates. I have wtritten to the company snd awaiting their action not replies.

Order #471698] (January 23,2023)

I will await your refund and confirm it once received. This issue should have been communicated to me without the need to wait for me to raise it.
05 February 2023 15:37
Fast delivery and responsible customer service. I expected that i would get 2-3 samples of perfume but I have got 1 so I would give the shop
28 January 2023 5:19
Ordered and paid but have not received tracking number despite being told the order had shipped. 2 subsequent emails have gone unanswered. Not appropriate customer service for a very expensive product.
05 October 2022 1:08
I made an order but I didn't receive any updates.they're posting wrong phone numbers.and they dont check IG.now ii want to contact customer service but they dont have one.very disappointed.
01 October 2022 22:49
You can trust on them. There is no fake unlike other reviews. I ordered -
Armaf Club De Nuit & Mont Blanc Explorer, I got it delivered within ONE DAY and it was flawless untouched. Smells lovely too.

Try them out.:)
08 September 2022 7:38
Islam is amazing, he understood exactly my preferences.
I got Erba pura, narcotic Venus and Oud rosewood.
They have a special EID offer which is
31 May 2022 7:06
Great selection of niche brands, with stellar customer service and quick delivery. Prices are very competitive, and I’m very impressed with the overall experience.
12 May 2022 15:20
I made an order last week. And I am yet to receive any kind of feedback as to when it will be delivered. No timelines, no processing details nothing at all.

I have tried to reach out via email, but it bounced. I have tried to call and the number is not going through. I am just sitting hoping that the items will eventually be delivered.

My order number is: 428362
20 December 2021 19:56
Don't buy online with this place! I'm not even sure if the details are true or not. Placed an order for perfume on 16th to be delivered on 18th. Today is the 28 and NOTHING! I emailed and called the number given on the website several times but no answer. So be careful ordering from this website and if you do, DONT PAY IN ADVANCE. Worth paying the extra AED 10 for COD instead of loosing hundreds of Dhirams! Let's see if the company at least responds to this.
09 December 2021 20:03
It is good website and orginal perfumes, so far, i bought twice from them, and i am happy with thier services.
23 October 2021 17:36
I used to shop here from way back 2012 till probably the end of 2016. I have recommended this site to all of my friends and we would be so happy coz they used to be really generous in sendi g us samples which was good because we again buy if we liked any scent from the freebies.then the sudden change in everythingfrom the website which was nice and simpleand easybto useto a morrcomplicated version and prices became higher. Even testers are now very highly priced. I would try to ourchase again and see what's new.

Thanks for reaching out.
Where do you want me to send my details?
23 September 2021 5:46
Great range of products. Well made website. Quick delivery. 100% authentic products and attractive prices. Spray on!
16 September 2021 11:24
I think they have the largest variety of perfumes anyone can find online. Definitely recommended.
24 December 2020 4:00
Amazing Service and Genuine Collection at Unbeatable Price's. Surely Shopping for more Bottles soon:)
15 November 2020 4:30
This site has the widest selection of designer and niche perfumes, absolutely brand new and authentic. Great customer service, my go-to site for niche fragrances.
02 November 2020 14:36
Very strange customer service!
I reached out to them on their Facebook Chat (perfumeuae.com) to confirm date of delivery for my order and also on their policy of "authentic or 100% money back guarantee" and got told that I can return and get a refund as long as the perfume is untouched unopened. However, I asked them how I will know if the perfume is authentic without opening it and since they have stated "100% moneyback guarantee" how does this work? In response this is what I got told:

"It's alright we are cancelling the order, as you not confident of your purchase. As you know once a perfume is opened and used we cannot resell it. Your money will be refunded and you should receive it within 2 to 3 business days. Our best regards"

I'm sorry but this is outright strange and rude customer service. You could be polite and tell me that please call or message us if you have any issues with the fragrance and we will sort it out. After this I messaged them that this is a gift for someone and now I am insecure if they are even going to send me the perfume or not - NO response from them! I am highly disappointed with the customer service - I cannot comment on the product as I am not sure if I should even wait for it anymore or not.
20 October 2020 5:05
Bought Acqua di Parma gift set at very reasonable price. Delivered within 36 hours within the UAE.
15 August 2020 13:28
Great range of products. Nice website. Quick delivery. 100% authentic and attractive prices. Spray on!
08 August 2020 5:12
Click. Receive. Spray. Easy to use website. Fast delivery. Better than market prices. Original products. Paradise of fragrances. 1st choice for perfumes.
04 August 2020 20:54
عطور رائعة وثبات قوي.
أشكركم على التعامل الراقي والاهتمام بالعميل
سوف أكرر الشراء مرة أخرى
30 July 2020 6:46
Highly recommended online perfume store. Easy to place the order and the delivery is on time. The service is great. Love, that I always receive a surprise gift with each order.
26 July 2020 6:33
Professionals from date of orders till after sales service.will keep ordering and using this professionals.
25 July 2020 8:13
They have a choice of Fragrance for every occasion.
Wide variety of popular brands at very competitive prices.
Prompt delivery and healthy client retention practices.
Genuine products on a genuine perfume marketplace.
2 THUMBS UP guys.
Keep up the honest good work.
23 July 2020 1:29
Not receiving my perfume since I placed the order one month ago. Request to refund and still no refund. Customer service very very very slow responding to email and no body answer the phone
21 July 2020 14:27
For gifting miniature & concept perfume bottles to our visiting artists & clients at our recording / video studio, we bought from PERFUMEUAE this time. We got great advice and products. Thanks!
09 July 2020 12:11
Great product, best prices and timely delivery of products, even in testing times like these. What more can we ask for.keep it up!
28 June 2020 20:29
Extremely pleased with everything I bought from this place, the perfumes are exactly what I wanted. Very good customer support, super fast delivery time. I highly recommend
26 June 2020 15:39
Love their products, genuine and guaranted, appriciate timely delivery, also have got urgent delievery for last minute surprise, would recommend their products to everyone. They even resolved queries quickly. Thankyou guys for your services. Keep up the great work.
25 June 2020 2:45
I order online and the service is Lovely. The products are exactly what I ordered. I love the opportunity to sample products prior to purchasing. Thank you.
24 June 2020 13:42
Awesome customer service. Even in this situation of covid they have not disappointed me. Well done guys keep up the good work.
16 June 2020 6:02
Have been using this site for a while now, and they have always been excellent with customer service and delivery. Needless to say at the best prices! Keep up the great work.
04 June 2020 21:39
Absolutely love my Dior Poison girl delivered by PerfumeUae. The delivery was on time, very professional packaging and product was original. Will definitely place another order soon!
02 June 2020 12:59
I bought twice.
Perfumes are 100% authentic last on body till the end of the day. Also tried deo sticks are as very satisfying. Will definitely buy again.
27 May 2020 17:13
Happy with the products of perfume UAE I have been using this website for long, never had any complain, perfume are original, never had any issue in delivery, packaging is also very good, I recommend many friends to use the Perfume UAE they are also very happy as product & prices are very good.
25 May 2020 20:58
Great products and such good customer service. I order from here regularly. Due to current situation, the delivery is slightly delayed, but they made sure to keep me informed and updated on it. Thanks alot!
24 November 2019 16:32
I bought 2 parfume, than check them by barcode. One of them was with expired date, and one is fake= (

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