Pet Connection Veterinary Clinic

Absolutely love the clinic and their staff. Dr Walter is incredible to say the least. He has saved our cats and even a pigeon from illnesses where they had a bare chance of survival. Ms Ahlam who assisted us today was amazing and very helpful as was the lady at the counter who assisted us with microchipping our kitty. Mark is so helpful assisting the doc with the consultation as well. I recommend Pet Connection to everyone who is looking for affordable healthcare for their pets.

Woow.it’s an amazing experience! It’s the Pet Clinic in Dubai.best price and they have a promotion for this Christmas Season! Grab the chance now!
Dr Walter is the Best Doctor
Ms.lee is very accommodating receptionist
Dr. Mark is the best Assistant Dr
We love the Energy and good vibes

If you love your pet, please don't visit this place. This Dr.is on another planet. Charged us after killing our bird, after that, he locked himself in another office bcz he didn't have any explanation.

Excellent service, the doctors are very nice and accommodating. Reception team are providing great information needed. This vet clinic is surely recommended!

I took my macaw since he swelled the feeding tube, they didn't waste time as soon as i go to the premises Mark took my bird and started with the procedure, on top of that they also helped me notice few of my birds health issues and Dr. Walter was kind enough to explain me everything, they all are very professional and friendly and its not like any other place, where it says"strictly employees only"
they took me to the microscopic lab and made me see the blood cells and explained me everything.of course there is the money thing, it is little expensive

and Mr. Mark, he was very helpful.

We definitely recommend this vet clinic! All the staff are very genuine, caring, and professional. They make sure to look after our pet Toshi from start to finish. 5Stars!

Super friendly place, all people are very kind and competent, you can feel that they love what they are doing, highly recommended

A friend recommended Pet Connection when my dog was having severe Diarrhea for days. Dr. Walter checked our dog and did relevant tests. They were able to find the root cause of the issue and my dog got well the next day itself. I appreciate the fact that they recommended to do laboratory tests to find out what they need to solve.instead of just blindly prescribing a medicine. The staff are friendly and professional as well. Highly recommended.

Best Vet Clinic in Dubai, if you’re looking for a very well trained vet and good service, I highly recommend Pet Connection. Located in Al Barsha 1.

Extremely satisfied. Staff and doctors are the best I am not a regular client but I had a very sick dog and my vet was not available Im so glad that they squeezed me in their schedule. Two days After being home from the clinic they gave a follow up call to check on my dog. Now my dog is up and running. Thank you so much for your help.

I cannot thank enough Dr. Elisa and the staff. We recently had one of our beloved stray cat (Gloria) very sick with anemia. Dr Elisa was very caring and found us the best solution for medication to make our life and the poor kitty’s life easier. We really appreciated it. We are blessed to have found such a place with such Doctor

I highly recommend Pet Connection Veterinary Clinic, which is actually a safe heaven for your pets.
I along with my pet (Lucy) was on a three month visit to Dubai. Lucy was feeling lethargic and completely stopped every kind of intake. This made me really upset as I was unable to find the real cause. Upon a friend's recommendation, I reluctantly took Lucy to Pet Connection Veterinary Clinic. I consulted Dr. Walter regarding Lucy's condition who diagnosed the problem straight away and recommended a surgery by Dr Elisa Diana. I didn't want Lucy to go through a surgery but the courteousness and professionalism of Pet Connection Team some how made my mind. Lucy had a surgery by Dr Elisa and her team. They kept Lucy under complete observation till it's consciousness. I am pleased that Lucy is doing perfectly fine now
I am greatly moved by the kind behaviour and professionalism offered to me & Lucy by Pet Connection Team. The surgery was a little heavy on pocket but totally worth it.
Regards,
A satisfied customer!

Continue reading….

Shoutout to amazing assistants in the clinic especially Mark and lovely lady at the reception (I didn’t get the name). They were very helpful, literally my cat feels way better just because of them! BIG THANK TOU.

NOW EXPERIENCE WITH DOCTOR WALTER WAS HORRIBLE. HIS ATTITUDE IS HUGE PROBLEM, NOT TO MENTION THAT HE GAVE ZERO COMPASSION FOR MY CAT.

HE IS JUST LOOKING FOR MONEY ASKING FOR MILLION UNNECESSARY TESTS, BUT THIS TIME HE STEPPED ON THE WRONG ONE, AS O AM NOT BORN YESTERDAY!

ALSO GUY NAMED MIKE (assistant or whatever) I HAVE NO IDEA HOW HE GOT THE JOB. NOT HELPFUL, RUDE, NO INFORMATION, NO EDUCATION, ABSOLUTE ZERO!

WALTER YOU SHOULD NOT WORK WITH ANIMALS OR HUMANS!

P.s I could write a lot more, but I feel sorry for lovely staff working there, as they deserve 5 stars. Probably they are paid nothing, but doctor Walter WHO DIDN'T MOVE HIS FINGER is.

This clinic is awesome! And the vets are doing a wonderful job. They got my dog Buffy in and out without any problem! Thank you all!

I thank god everyday for sending me and my kitten Rio there! The best clinic with the best staff. All the nurses and assistants are very kind and you can see that they have soft hearts for the animals, they are really different from any other clinic I appreciate all of them! And Doctor Walter! Nothing I say can describe how much I appreciate him I used to be anxious when I take my pets to any vet, but with him I feel that they are in safe hands he genuinely cares and he has the most beautiful spirit ️
I live so far away from the clinic and it’s so hectic to drive long distance with pets in the car, but it is worth every second!

The veterinarians and the staff are hospitable not to mention their professionalism and love for animals. They were able to managed the illness of our puppy and they felt at home there. Though they only have one-day (Monday) for pet supplies delivery, rest everything is wonderful including their all-in-one clinic, equipped with all the necessary facilities for every pet tests or scanning.

Unprofessional they will do unnecessary test just to increase the bill. My experience was very very bad with this doctor. He saw my kitten and asked the staff to do the invoice and he left. He didnt care about the kitten he only cared about the invoice. One of the worst experience i ever had.

Pet Connection is one of the best clinic in Dubai. Animal specialist clinic and best Vet doctors available.

I went there for my cats throat the dr didn’t even check fully and wrongfully diagnosed him with having something stuck in his throat and they told me to remove it would cost me 900 dirhams so I left there paying 200 for consultation

Would definitely recommend pet lovers to visit this vet clinic. All staff are helpful and professional. Dr. Walters, Mark Joyce and rest of the staff are all very helpful. Plus they keep monitor on my parrot after I took it for check up ensuring that my lovely parrot is feeling better.

Thanks @petconnection ️

Took my African grey Boo-boo for the first time for a nail clipping. A clinic is the people … and Mark was experienced and professional and personable. I think I have found my new vets. And by the way Boo-boo is very happy and relaxed, and he was throughout… quite an achievement … 5 stars:)

Glad that I choose the right Vet. Clinic, They treat my pet like their own. Thanks to Nurse Joyce, Nurse Mark and Nurse Mike. The Doctors here are very professional. Definitely will recommend this clinic.

Amazing Vets and Team️
Dr. Elisa's genuine love for animals, hands on approach and detailed diagnosis, panel of tests and treatment are par excellence

Thanks for Charlies treatment.

Dr Elisa, a BIG thank you for taking care of our pet cat Jasmine this weekend. She had been bitten in the mouth by an insect/bee and had a badly swollen face and needed medical treatment. Jasmine was a feral cat so still getting used to human contact, it was amazing to watch how calm and and at ease you made her. You managed to administer the required injection and check her mouth in minutes causing her no distress at all. We are very lucky to have you as our local vet. For all those out there looking for a first class local vet, look no further. Highly recommended.

Very reliable and accomodating nurse.specially Nurse Mark who professionally took care of my pet - Mylo. Felt hopeless of my dog few months ago as he suffered from kidney problem. But with Pet Connection Vet. Clinic's care, my chow Mylo is now back to being nimble. ️️️

It was awsome experience when i went there a long with my Lovely cat, Vet was experienced and prescribe the cat status and give the correct medicines, appreciate their efforts

Dr. Walter is amazing, very friendly and talkative in a good way. I came in for my cat’s annual vaccine, Nurse Joyce, Mark and the reception Ms. Arlene and Lee were all very nice and professional. I cannot recommend them enough

Im very satisfied by the quality of care they give to my cat bonny. Dr Elisa did really well in the surgery and was able to remove the string in his stomach. Nurse Mark, Mike, Aris and the team are keeping we updated every now and then. I strongly recommend this place.thank youThe

Doctor was extremely ude and very pushy towards her annual insurance scheme and was immediately ticked off when we denied the same. Wouldn't want my pet anywhere close to this facility.

Very unprofessional. Cheated me on my bill and did not even care to call me back when I called them to check as I paid a dog bandage and which they did not give to me and when I called to informed and checked, no one reverted back. Not to mention that the bandage they forced to use to my dog dislocated his leg leading him to emergency surgery. No sorry from the doctor nor from the staff and doctor just said arrogantly that they cannot do anything with a loud voice and still let me pay for X-ray and bandage bills. They don’t even let you go to the room to check when you can hear your dog screaming of pain. That time, I was so angry, tense and was crying but had to run to another vet for his surgery. It’s been more than 2 months now and still my dog is recovering.
I suggest find another Vet better than regret after.

We went with my puppy (golden retriever) to get thorough examination before bringing (buying) him at home. The lady who examined seemed unprofessional as well as when we requested for medical bath for him they charged us 300dhs. Later, we realised only superficially he was cleaned. We took package which we canceled and got refund. Pls Don’t trust them blindly. We felt cheated.

Very nice, friendly and professional team.
I got a fast diagnosis for my very sick dog and dr Bedor saved his life. Thank you!

Dr Walter saved my two parrots life. He is best Vet doctor in UAE, if you love your pet then take to him for treatment and rest assure that life saved

I am happy to found the best vet clinic in Dubai! Dr Walter is like a ball of sunshine - energetic, fun and loving doctor towards my furbaby Latte. Can't express my gratitude enough for all the professional and accommodating staffs of Pet Connection. Highly recommended!

Pet Connection took care of my babies and made sure they followed through and through. I’m happy I’ve chosen them for my dogs. Great service and always reliable!

I remember few years back my son bought a chameleon, he wasn’t well so we took him to this vet and we met Mr Walter, he injected it 3 injections and the pet turn white and dried, they immediately died! And we had to pay 1500 Dhs after that! Infront of my son who was 7 years old. It traumatized my son for years. I have no idea how come this place is still open! I should have reported them back then.

Take your pets somewhere else if you love them.

Best Veterinary in Dubai. Special thanks to Dr Walter. Diligent, thorough, kind and knowledgable. I was very impressed that they were able to test and do analysis on the blood and digestive system and walk us through the results and diagnosis all in the same session. Highly recommended.

Great place to treat parrots - took my African grey today - amazing and professional staff and very friendly with parrots - I was really having problems with my parrot but they treated him so professionally and with love and care

Highly recommend this clinic. We always had the best experiences at this clinic for our dog, rabbits and guinea pigs over the years. All staff is great.

Best clinic for your pet! All the staff there are life savers and sincerely care for pets no matter how big or small. Mark is a truly helpful and innovative person, he always finds new and simple ways to deal with problems. Dr. Walter is an amazing doctor and is very experienced with different kinds of pets. I'm very grateful for everyone in this clinic and definitely recommend to anyone who owns a pet.

The only doctor whom I trust in all Dubai is Dr. Walter working in this clinic.
The staff is professional and responsible; they always call to remind me about my appointment and fast in assisting.
I got to know Dr. Walter after numerous visits to other doctors around Dubai when no one could help my cat when she started losing her hair for no reason. I was panicking! But this doctor saved her, and guess the reason! It was all about stress and the immune system, that simple!
Now I’m talking all my four cats only to this doctor and clinic.

I had a very bad experience and lost a pet as a result of their negligence. My turtle had developed some sort of respiratory issue and couldn’t breath so I took her immediately to this vet since they were the only “reptile specialist” in Dubai. After each visit, my turtle only got worse. I went three times over 3 weeks, because I was extremely concerned. All they did was give her 2 shots (vitamin d shot and some antibiotic shot) which clearly didn’t do anything. She took her last breath before the 4th visit. My turtle stopped eating, moving, and breathing. God rest her soul. Im still completely heart broken seeing her suffer that long and being helpless. And no support or concern what so ever from their side because it was just a “turtle”. Aside from the expensive costs, at no point did I feel that the staff ever really cared, which makes me wonder to what degree they were actually trying to provide care. None of this would have mattered if my turtle made it, but unfortunately she did not, and I can’t recommend this place for anyone seeking professional pet care.

Very happy with the visit and highly recommended to other for visiting this clinic.

Dr. Walter took his time to analyse the situation and made us understand on the issue and how it could be resolved for our pup.

A very friendly and professional doctor what we like more about their clinic is the entire team/staff had the knowledge of their work

Can’t thank you enough for Dr. Walter and the rest of his team at Pet Connection. Dr. Walter is has been Susi’s Vet since day one. Susi is our 10 yr old pekingese that is still healthy and very active. Our last check up with Dr. Walter was to treat an infection which was done in utmost care.

I have taken my lovebird to Pet Connection at the start of March 2015. Dr. Walter might be a good vet as per other's opinion, however the handling of my bird was very poor, imagine two nurses holding down a little bird with weight of 40 gm and the Dr is giving two injections - made the bird goes to extreme exhaustion condition while searching for the vein.

The diagnose of the infection might have been right but the handling almost killed the bird - as soon I took him to the car the bird dropped on his back, legs up and closed eyes. It took all night and the next day for the little thing to recover.

The other thing is the clinic was totally disrespectful to the appointment time - making all the other patients go before me while I waited for more than one hour. I thought this is was for one time probably there were urgent cases - but with my second follow-up appointment, they also kept me waiting though I arrived early on time but still they let others go when I asked the receptionist about this he said the others are just a follow up cases! So what was my case?

I decided I will not wait further than that - after 25 minutes I took my bird and left the clinic - you would think they will call to apologize or ask why I left - but they didn't.

Not a vet that I would recommend and specially for handling small birds.

Friendly, professional and caring staff.

Excellent communications on upcoming cat vaccinations dates and check ups. I wouldn’t take my cat elsewhere!

Special thanks to Ernest for his attention and friendly gesture to my visits every time I am around

Dr. Walter and his technician Marc have always given the best care to our canary bird. They are very knowledgeable, reliable and extremely friendly. I highly recommend this clinic.

Excellent care and wonderful staff! Thanks Mark and Lee for accomodating us. I would not hesitate to recommend this place. 5 star to the team. See you soon.

On the 1st of April, I took my pet chicken for her monthly Methylprednisolone injection, unlike every other month the dosage differed.
I was charged an extra 195 dirhams for an avian examination which did not happen, I confronted Rodelie (the receptionist) as to why I would have to pay for a service that has not been provided.
Dr. Walter was standing behind her acting like he could not hear what was happening, so I said doctor, did you examine Alex? He replied saying oh no no I didn’t. The full amount was later deducted from the invoice. (This incident has happened many times)

Once I got home I noticed a change in my pets behavior, she was lethargic, weak and had a loss of appetite.
The next morning she was breathing heavily, her comb was almost black. I got a hold of Dr. Walter, I sent him multiple videos and photos to understand why this was happening. He responded saying it’s a transition reaction, let her rest.
I told him her comb is almost black, she can not breathe, can I bring her in? He responded saying we will give her oxygen when I bring her in.
At 10 AM I was at the clinic, to my surprise they were understaffed, I stood there from 10AM till 1: 40 PM holding the oxygen mask with no signs of improvement.
We agreed on moving her into an oxygen chamber and I was completely surprised, the chamber had a missing tube that connects to the oxygen source, the staff used a piece of cloth to close the opening and asked me to leave.
I had so many questions, would there be a nurse with her at all times? How often would the pressure in the air chamber be raised? Would she be inside the chamber overnight? The nurse responded “ I’m not sure the oxygen tank will last overnight. ” I asked if I could take her home but I was told she would be better off hospitalized and the doctor would be online with them.
I was charged 285 dirhams for the nursing fee apart from the other services I was happy to pay for.
I was updated on an hourly bases, the last video I received showed improvement, a few moments later I got a call from the clinic saying that she passed away and that Dr. Walter was expecting her to pass away.
I asked for my pet to be cremated, to which they responded there would be a fee I would have to pay before they send her to the laboratory for cremation.

I visited them on the 4th of April with my father, as we walked in we bumped into Dr. Walter.

My father said, hello doctor, we are here because we are a little confused as to what has happened, your staff said that the oxygen tank would not last overnight and that you were expecting Alex to die, however you texted my daughter saying you were surprised when you got the news.

Dr. Walter started yelling and jumping saying that he is not responsible for what his staff says and he runs to his office and locks himself in. (He also blocked me on WhatsApp) At a difficult time like this you would expect a “doctor” to console his customers that lost a pet he’s been treating for years.

I was told the cremation would take anywhere between 5-7 days and the laboratory’s fee is 325 dirhams.
I received my pets ashes 27 days later, I also contacted CVR Laboratory and was told that the cremation fee for a pet under 1kg is 100 AED.

Please if you care about your pets, think twice before bringing them to this clinic.
They will push in as many unnecessary procedures and services in order to generate more money.
I have never dealt with such an unprofessional and unethical vet.
I wrote this detailed review so your pets would not face the same fate as mine.

Our new puppy needs immediate attention and after searching various vets this one came out on top in terms of professionalism and prices. They have excellent yearly wellness plans for the all animals that’s super affordable. The reception staff were very nice. Helpful and through. The Doctor went out of her way to fully explain conditions. Scenarios and preventative measures. After six hours my puppy started feeling great again. Thank you for your excellent work. Looking forward to raising ROCKY together healthy.

Do NOT bring your parrot to Pet connection or to see Dr. Walter. He first handedly killed my African grey parrot that I have had for 18 years, more than half my life.
I had to take my parrot after witnessing her not eating or drinking the whole day and making unusual sounds/wheezing. After taking her out I realized that she was trying to squeeze something out of her and through my research online, I figured that she was actually trying to lay an egg - which was a shock to me as she has never had a mate. At this point it was around 7pm and was trying urgently to get her to a vet that handles birds. I called Pet connection and was assured that they have a vet who deals with parrots. When I brought her in, the vet initially looked at her and said she simply has “diarrhea”, but after I had told him that she is trying to lay an egg, he seemed very shock after feeling her stomach. I told him that he had to try to massage the egg out of her as it looked like she was having some trouble, and only after trying for about 3/4 minutes, I came back into the room and next thing I know Dr. Walter had broken the egg inside of her with his fingers. I reiterated to him multiple times that he should not have done that as it is extremely dangerous, he said that the egg was too large (please know that at this point NO X-ray was taken to even see whether the egg was actually too big) and not to worry as he gave the parrot an antibiotic injection and Oxytocin to help her muscles squeeze the rest of the broken egg throughout the night. There was blood all over the table and he told me this was very “normal”. He also told me that they could not keep her as they don’t have the supplies for parrots. The next day, there was blood all over the bottom of her cage and I had spoken to Dr. Walter mentioning this to him and he told me again that this is very normal as she is squeezing the remaining egg and that I should bring her again again for another antibiotic injection. After the call I knew that there was still something very wrong - I held her and realized that part of her internal organ was coming out of her. Extremely shocked and worried I ended up going to another vet who I know specialize in parrots and have a surgery centre. After dropping her off, the vet told me that they took an x-ray and found that there was still half an egg inside of her (it was now in her abdomen) and they had to do surgery immediately. After opening her up, he had called me to tell me that due to the egg not being broken properly and due to her muscles contracting constantly from the injection that she was given, the sharp edges of the broken egg had completely torn her insides apart and there was nothing he could do to repair the damage. She had to be put down.
He informed me, that in the worst case scenario if an egg does have to be broken during the parrots labour due to it being too large, there are specific steps to take, the first being sucking out all of its contents using an injection and then crushing the egg completely so they are all tiny bits. He also mentioned that before doing ANYTHING, Dr. Walter should have taken the initial steps to try and see if he can ease the process of releasing the egg naturally by giving her fluids (calcium) to give her some strength as she was very weak, keeping her in a warm place and taking an X-ray to make sure that the egg wasn’t too big before deciding to break it. Pet connection absolutely was the causing factor of killing my parrot as they had not taken the correct steps. If Dr. Walter truly did not know what to do then he should have INFORMED me that this was his first experience with an African grey laying an egg and that I should take her somewhere else. She suffered that whole night because of you.
How DARE you take advantage of my situation when I was in dire need of trying to help my parrot, especially given the circumstances of the lockdown, and for also insisting on having to bring her back for another 2 injections of antibiotics so you can take more money from me. I hope you never forget what you have done.

I had my cat spayed on a different clinic, I asked yesterday if it's possible to remove her stiches even though the surgery wasn't done on their clinic, and the person i spoke with said "yes" and gave me a detailed price. Today, i received an email about their 10th year anniversary and they're providing 50% discount on examination and a voucher for an amount of 85 aed on any services, so I called and verify this voucher and the person i spoke with said that it can only be availed "yesterday".
My wife went directly on the clinic to ask and was told that the voucher is available for the whole week and suddenly providing that the removal of stiches is not allowed.
So we get 2 different information for the voucher and as well as for the removal of stiches.

If it's possible i would like to get in touch with the management.

Visited the vet to treat my wounded budgie (Losa), she had an accident, and her chest was swollen like a balloon from one side, not to mention that she broke her beak and she was bleeding from the noise, she was not flying anymore and sleeping most of the day with her head facing backward, but she was at least eating, I visited another vet before Pet Connection and they provided antibiotic for the wound, but the chest swollen appeared the next day so I visited the Pet Connection vet, Dr. Walter examined her and decided that her crop was paralyzed, the swollen was because of an air sac damage, which can not be treated and it should heal by itself, Dr. Walter injected her with cortisone twice (in two different days), and couple of days later she became fine again, the swollen disappeared in about 10 days.

It was a good experience and the vet staff was even kind enough to provide a voucher for my next visit.

Thank you so much Dr. Walter for your help, you saved my precious Budgie.

Team very professional doctor and staff, it was successful female cat surgery the stitches was only one pc my cat didn't suffer at all i really advice to visit

The staff and doctors are so friendly and professional. Had a rescue crow with avian pox and Dr. Walter saved him. Brought an FiV positive cat who was very weak and not eating for 4 days and she is way way better now.:)

I fully recommend Pet Connection Veterinary Clinic for your furry and non furry loved ones!:)

I have been knowing Pet connection since moving to dubai 8 years ago! For me they are really the best! The service is amazing and so helpful and they are always there to help at any time of need with your pet! In 8 years I have had many situations from normal check ups to emergency surgery for my dogs! We have 3 dogs, a chihuahua, a Pomeranian and a golden retriever! I would highly recommend Dr. Walter! He is very attentive and is always in a great mood to help and assist with patience and understanding!

Bad experience. Cat was dying, they said she will live but she died and they took 2k and the previous clinic took 800 dhs with same result.

Thank god I finally found this horrible place by chance while trying to find a proper vet clinic.
This place is far from being a vet clinic, the main doctor “middle person in most pics” is a horrible human being! He treated my poor squirrel very carelessly. He gave him two shots & ended up dying in front of me at the clinic. If you care about your beloved pet don’t even think about going to this horrible place. The doctor should retire for good. Enough from killing innocent souls for money.

If you want to feel uncomfortable or disrespected then go to this clinic!

This is a place that I used to go to long time ago and I thought that after a few years they might change. Gosh they didn't. They are worse.
I took my cat to the them and doctor @ was so focused on listing things that the cat needed prior and after surgery! The doctor who would perform surgery is not there, he will be there after ten days and naturally they wanted me to keep the cat with them all those ten days. Why? We all know why and what it will cost.
Doctor @ was very rude and his attitude was shocking after we said that right now it would be difficult for us to leave him because we have such a low budget and he went from being ok to being very rude! He either thinks that we don't love our cats or its all about the money!

He even asked me at the beginning do you know anything about cats!? Do you know the policy of cats! Do you know what to do when he has a fever? Did you know that he has a fever!?

I dont know of course Im here because I wanted him to help me not to treat me like Im the worst cat owner ever. I bought a street cat that I wanted to help! He treated me like I hate cats!

So awkward!

Also the staff giggled non stop and kept laughing non stop! So unprofessional!

Good luck to them! But seriously thats how I felt and thats what really happened!

Dr. Walter and his staff are very professional, honest and helpful. I highly recommend them to anyone who wants to make sure their pets are in good hands!

I have brought all my cats to Dr. Walter he has saved one of them from death and another who was in dire conditions now is very healthy and happy.
The care he has for animals is admirable. Highly recommend his clinic

Dr. Walter and his team saved our fur baby’s life for the second time in 4 years! She would have died without them. Safe to say, this is the only clinic I trust in all of Dubai. The other hospital misdiagnosed her. Our dog had to stay in the hospital for almost 2 weeks and she received the most loving care and attention from the nurses there. We got an update every single morning and there was a night nurse every single night so she was monitored 24 hours which is amazing. We cannot thank you guys enough ️ Love, Penny’s parents

I took my parrot there for the first time and they diagnosed him with chlamydia. The doctor told me that he has to get a shot every week for 7 weeks and that would treat him. The first two weeks were fine but after that everything started to get worse. My parrot was having difficulty in breathing so I took him back to the vet. The doctor told me that my parrot will be fine after 2 hours of his treatment, however, by injecting him everything got worse adding to that the pain my parrot had to go through during the process when he had to push and pull the needle in and out several times because "it wasn't a good needle" still leaves me in shock. I doubt he even diagnosed him with the right disease to start with. He couldn't eat, walk, stand on his perch (he was suffering the whole day) so he ended up dying the next day.

The worst clinic I've ever been to and the worst service I've gotten where I had to call multiple times to get updated and trying to find out why my parrot was not getting better after "2 hours" of his treatment.

There should be zero stars especially for a place like this. Such a disappointment where I thought I'd give this place a chance regarding the negative reviews I've read, but now that I think of it I should've listened to all these bad reviews.

My response:
First of all, you diagnosed him with both Chlamydia and Syngamus but you acted as if chlamydia was the main problem in him. You did not stress enough how deadly "Gapeworms" are to me at all. Instead you told me that it can be treated and cured. This is probably your way to take more money. Second of all, the doctor himself with his bare tongue told me that the disease cannot be passed to humans so why are you saying otherwise? (you should have warned us before not now).

p.s. Where are all the sudden good reviews coming from huh.

I have been very happy with the service in the pet connection. The facility is very clean and comfortable to stay while waiting my puppy pebbles to be cured. I was been given a clean bill health from his vet. The staff there was very kind and knowledgable. I am surely comeback again. Thank you!

Amazing service. The staff is very professional and very committed to helping the pets.
The best experience my cat and I have ever had!
You can also find all necessary medicine, food and accessories.

The Story of the cat Figaro and the spoiled cheese
First of all let me tell that I am a customer of the Pet Connection clinic since 8 years. I started my adventure with my baby bulldog Naki and later on some more babies came in.
The eccentric doctor Walter has been always the one to follow my babies and always will be. With his deep passion for animals and his expertise has been always my favorite veterinary.
After all this introduction let me tell you my recent experience.
My baby cat “ Figaro “ has just had his dose of vaccinations last week and for that I had to prepare myself mentally because I’m scared of the vaccinations for my pets. Anyway the story is that this week I was cooking my dinner as usual and I as pure Italian I wanted to use some Parmesan for one of my dishes. The Parmesan that was brought from my mom directly from Italy unfortunately had some Mould so I decide to clean it. My Figaro that is faster than the sound in the moment I turned my back took this little plastic bag containing that spoiled part of the Parmesan. When I turned and I saw this crazy cat eating from that bag I immediately run to remove from his sharp teeth. I cleaned his mouth and I hide that plastic bag. I actually I didn’t pay attention and I didn’t think that could have been the cause of an infection of fungus. I actually forgot about this episode.
Figaro after a couple of days started to be more quiete and this is unusual believe me and he started to have less appetite and sorry to say soft p. *p. So paranoid as usual I called immediately doctor Walter who told me to bring Figaro for consultation.
I was already worried and thinking about the worst because unfortunately I lost a previous cat called Porsha. Anyway I brought figaro and I explained the doctor what happened so Doctor Walter and the team decide to do some blood check to see if there were any type of parassite. I was doubting about that because this is an indoor pet. Anyway the did all the check ups and doctor Walter from the analysis room asked me did you give cheese to your cat and I told him no. So he called me inside to see the screen where millions of fungus were nicely appearing all over. Basically this parasites due to the cheese and maybe a bit for the vaccination were giving discomfort to my baby.
Anyway Doctor Walter amazed by the case prescribed me the right medicine to give to Figaro the “Parmesan eater”.
So the moral of the story is that Pet Connection with his great team and the artistic Doctor Walter are the place to go. Professional and very kind with a truly passion for pets.
A small advice for all the pets owners: try to keep always cheese from your beloved babies as it is not good for them.

I brought my cat to Dr. Walter Tarello on the recommendations from a friend. My cat had a medical history according to my previous Vet of gingivities. My previous Vet pulled out 6 of his teeth (over time) to control the infection.
According to Dr. Walter Tarello it was a misdiagnosis. He then treated my cat. I have been with Pet Connection for the last 2 years. Most importantly, I have seen a significant improvement with my pet. My experience has been satisfactory with the care that has been given to my pet.

Great place with friendly staff. These guys know what they are doing. Price is fair and they take time to educate you. Highly recommended.