Brilliant service provider, they look after our villa garden and pool. I have been with them since 2020, and I have been happy with their service quality, punctuality and consistency. Absolutely recommend them.
Great service always helpful and attentive! Would highly recommend them! Savio has been a great help with numerous pool issues always quick to respond and fix!
Very professional team to maintain my swimming pool. I was recommended by my friend a few year ago and no regrets at all. They are very professional and knows what they are doing. Never delayed with any request and always on call. Thank you to Asanka and his team for great service. Highly recommend.
Very pleased with MAK Pools. They took over after my previous pool/garden team managed to break pumps and turn the pool deep green. They got it sorted, cleaned, stabilised. Doing a great job. Many thanks to Savio
Fantastic and very professional service by MAK Pools. Savio is an absolute expert and delight to speak to and is able to offer clear and practical solutions for managing pool. He's done a super job at servicing our pool and making it safe for our kids. A true gem.
AMAZING company. Professional gardeners that actually know what they are doing, my garden has never looked so good. MAK have done more in 8 weeks than my previous gardener did in 8 months! We also contracted for our pool maintenance, MAK have been incredible, very responsive and most importantly keep the chemicals at a safe level to swim in. I wouldn’t have any other company do my garden or pool ever again, MAK I will be your customer for life, thank you
Great company for pool management with excellent service. You can expect quick replies and action on your service request. They deploy their team to your home immediately to solve all issues and are experts in pools and water features. Plus, they honor their warranties and don’t try to nickel & dime like other companies in Dubai. Professional and experts from a satisfied client.
Great experience dealing with Savio on a salt chlorine machine, always goes over and above and always on time, he is a credit to your company with great passion and knowledge for his job.
Service with a smile! They turned up on the dot for when they were booked, worked quickly and then talked me through the operation of the equipment whilst taking the time to make sure I was informed and had everything I needed. Honestly, would recommend them without any reservations.
I was looking for nice pool tiles for a very long time and couldn’t find anything even just decent. Then I found a variety at Mak Pools it was actually challenging to pick just one. I was assisted by Irshad Ahmed who is a wonderful professional salesman. Experienced, gives the right advice, very prompt and most importantly honest. Definitely go to him!
The team did a great job, happy customer here.i can recomend them, Team follow guidelines the way we want in our garden. Ahmed always come to check and supervised his team time to time.
I have been using MAK Pool for 6 years, happy with the service. Very professional and always available when required. Special thanks to Asanka for exceptionally helpful
Asanka and his team are extremely efficient and professional. My pool is in tip top shape and spotless. Thank you to all including Dharma, Moses and Sania.
Highly recommended, this pool company. Raheel the supervisory is very cooperative, and engineer Ahmed is good at following up on updates on the site. Their work is appreciated.
I have been using MAK Pools for two years now to maintain my pool. Service almost always is excellent and when it's not the company is very proactive in resolving any concern. I'm very happy and have no hesitation in recommending MAK Pools.
Supervisor Asanka comes by occasionally on his own initiative and checks that everything is ok. He is very attentive and pleasant, which is appreciated.
We have been clients of Mak Pools for 3 years. Up until 2 months ago all was fine and the pool was kept properly. Then they changed technicians, and then it all became a mess. Risking our skin and health by adding chemicals haphzardly, not using the proper equipment, breaking things in the garden. Completely subpar. The worst part is that the management is absolutely incapable of acknowledging any mistakes. Probably the most entitled company I have dealt with in many years in Dubai.
A shame to see a good company be destroyed by incompetent management.
Hardworking and efficient team. Ahmed, one of the supervisors, and the gardening team members ensure that our garden is in pristine condition and always well maintained at all times.
Great team and quality service. Ahmed, one of the supervisors, is exceptionally helpful and hands-on with making sure our landscaping is in perfect condition.
Was looking to install a above ground pool for my villa. And the team from poolstore did a fantastic job. Irshad was super helpful and helped me find the right pool for my villa. Then the delivery/installation was done very quickly and professionally. Then Irshad gave me specific instructions on how to take care of my pool which really helped a lot as this was my first pool. Can't be happer and I really recommend the team for anyone who is looking above ground pool.
MAK Pools delivered a great service and really know their stuff when it comes to the technical side of pool maintenance and keeping it clean and crystal clear.
We have had a bad experience with this pool maintenance company as they ended up using a non-compatible chemical with our chlorine dosing system causing damage to the equipment.
To make matters worst, there was poor customer service in terms of time to response and wanted to offer one month’s service fee refund for goodwill.
Please make sure that you take it in writing from this company that they will use the compatible chemicals to your pool equipment to avoid such disappointments.
I will never buy any pumps from MAC POOLS. They have the worst customer service. Their return policy is horrible.i bought a pump by cash. Unfortunately i have to return it, they told me to wait for one week for the return payment in cheque.they will also charge 200 DHS per return. Pls dont go there for buying pumps.
I have visited the Mak-Pools store and on both occasions I have been attended by Agnel, the unsurpassed attention and I would like to congratulate him for such good technical advice. The products he recommended to me worked 100% and I am very satisfied. Definitely every time I have to buy products for my pool or seek technical advice, I will visit Mak-Pools. Congratulations again Agnel, your attention and dedication make the difference.
One of the best swimming pool shops, actually it’s the best because I rarely can find all what I need for my swimming pool in once place. Excellent customer service and very friendly team.
I called MAK Pools the morning of the last Thursday before Eid Al Fitr and by afternoon, had a pool up and running (filled by the following morning). Agnel was professional, super helpful and made sure we secured a pool before the long break which in itself was a huge blessing. At the time of installation, the team were very professional, with the Manager Amir personally attending to the site and explaining in depth everything to my Husband and I from how to clean our pool to how best to enjoy the pool for seasons to come. This has been a really pleasant experience and I recommend MAK Pools with confidence. Thank you Agnel, Amir and the team and we hope to build an in-ground pool with you guys in the future! Eid Mubarak!
THIS IS COMPANY HAS A POOR SERVICE DONT BELIEVE ON OTHER RATINGS, IM TRYING TO CALL THEM AND GIVE THEM A JOB FOR POOL CLEANING EVERYDAY I UPDATE THEM NO ONE CAME FOR CLEANING. DONT WASTE YOU TIME TO INQUIRE IN THIS COMPANY JUST WASTING YOUR TIME BELIEVE ME.
These guys are great super fast delivery usually next day but the most important thing I like about them is that they are always ready to give advice which is very important specially to new pool owners.
I connected with them though community groups, as they come highly recommended. All I needed was chlorine tablets/chemicals for a newly purchased large above the ground Intex pool. The shop has a high minimum purchase limit (250 AED now reduced to 200 AED) below which they’d charge you a whopping 50 AED delivery charge making purchases through them not competitive. I’ve reached out to them via email trying to see if they could deliver during a trip to my area of residence, but they did not appear interested.so i placed my order with another shop
Fantastic service, quick delivery, prices of products very competitive and cheaper than a lot of other pool suppliers. Personally went out of their way to help me source a pool ladder and made my children very happy - highly recommended
I came across Poolstore.ae when looking for some epoxy to stick a couple of tiles which had come loose in my pool. I ordered their Underwater Repair stick and it was delivered within 2 days. Very pleased with the quick service and will definately use them again.
We buy all our pumps, sand filters and aquatic accessories from these guys, they are just the best when it comes to professionalism and pricing. They make us look good.
Excellent service and reasonable price. Their efficiency is high end and prompt response whenever there is a problem or emergency. There is no need to call them or chase them for an update they are the one who is doing follow up either for spare parts or any repair that need to be done if there is any. After trying many maintenance company in Dubai, I finally find the one that I can rely to as my pool itself with their maintenance is impeccable. Also supervisor comes once a month to check the pool and pump room and our satisfaction. Highly recommend them because of their high level of service that they provide and high level of customer care!