02 March 2024 19:04
Very accomodating and reliable! Rukshad helped me sent flowers for last minute order and very responsive to my queries. I highly recommend Rose Charms!
06 February 2024 8:33
Terrible service, they don’t answer calls or WhatsApp messages. They gave the wrong flowers instead of informing me they didn’t have what I wanted so they happily took my money and became unresponsive.
02 February 2024 15:37
Ordered something else got something else paid a grand and wasnt even notified of the change, not worth it. DONT GO THERE.horrible management.had to change all of my plans, was gonna propose on valentines but they messed up my order so now i have to change and rearrange everything
21 July 2023 22:57
They are very sweet people, we gave them the wrong Adress and number by mistake and they rounded around for a long time just to find us. And still the flowers were beautiful and fresh and spayed with ice water. I really recommend this company.
09 July 2023 2:52
I had good experience with Rose Charms. They delivered everything in time and exactly as I needed. Thank you!
13 May 2023 1:38
Thank you for delivering fresh Flowers. And all looks soo great! The sender is a mystery! Thank you!
07 April 2023 17:18
It’s a worst experience ever, the flowers are wrapped in a cheap wrapper, the note was written in a piece of cardboard with a very cheap envelope and there is no medicine to make the flowers last. They have delivered it so late because of that we had to cancel our dinner reservation. My fiancée said this will be the first and last to your flower shop. He was so disgusted the bear quality also very cheap like 10aed in the store.
11 March 2023 22:03
The worst shop ever. Don't even bother to order from them.
Customer service is minus not even zero.
Made order for flowers and balloons, made payment online.
Next day shop is not answering any phone numbers mentioned on website.
Watsap to number mentioned and response at 11am with line " I will check" untill evening already and no reply, no delivery, no response. Last but the worse that delivery never came and noone picked up the line. Thank you very much for beautiful service! Waste of money and time.
05 March 2023 23:14
Flowers were not fresh. What I asked to be delivered is not what was delivered in terms of flower arrangements. And they stopped replying to my text.
Dis appointed
19 December 2022 21:32
This is a great business to order from, especially for a company delivery occasion. If you would like a very reliable, and highly professional with neat flowers arrangements, look no further.
29 November 2022 18:46
If you want to send a gift for someone and it is last minute, think of sending them flowers and RoseCharms will do the rest. They are accommodating.
05 January 2022 15:49
I asked for fresh hydrengia and this is what I got.this is only a few hours after I received it. I opted for them because they have fast delivery. I will never buy from them again. Total waste of money.

Thia the reply to the owner; I shared it on what's app and i was promised a replacement two days ago.but your employee did not even bother to send or refund or contact me
10 November 2021 19:50
We have been regular customers.but today suddenly they have increased their helium price from 6/9 dhs to 25 dhs per piece. Such price fluctuation is disappointing. Hope they are consistent with a reasonable price.
08 July 2021 21:38
I visit the store & ordered for delivery but the flowers I received were awful! They did not deliver fresh flowers!
09 April 2021 18:37
Price wise is reasonably fair but roses were low quality at best can’t confirm if it is always like that since they were my last choice after every flower shop were out of roses on valentine so while it wasn’t that great it got my feeling across to my significant other so yay XD mission accomplished
01 March 2021 15:17
My son Zain Mahmood has placed an order today from London, a bunch of red roses was delivered with love and care bang on time, Absolutely amazing service, the delivery man was very polite, the guys are the best and professionals in their trade, fastest communication was a very plus point to keep us informed about the progress of delivery, absolutely hassle free service especially for the people like us sitting 1000’s of miles away from Dubai, well done and keep it up guys, highly recommended without any doubt.
09 September 2020 21:58
The cozy environment for getting your customize flowers bouquet. They have full range of Terrarium too.
Balloons with helium wide range.
Godiva chocolate available
Cakes as per your orders?
16 May 2020 20:36
Thank you so much for the amazing service, communication and the great experience with you team and your shop. Really happy with all choices of the flowers and love how in the professional way team mixing and matching different flowers. Bravo for all especially for the supportive management! The fantastic online shop with huge range of the flowers, love that delivery always on time. Thank you so much
06 December 2019 14:15
Best service, they make sure that my delivery with the gift got to the hospital on the right time, with no delivery charge

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