SA Movers and Packers Dubai

Amazing work by the SA crew, they work fast and accommodate requests. The staff is friendly and respectful. They were careful with our items and came prepared with all the tools and materials needed. Very satisfied with their service and would hire them again in the future.

It was very smooth working to pick up our table. 3 people came and they wrapped the table well.

Excellent team, very quick with work and active.
Also, very practical and flexible with unexpected situations.
Always making my moving process very smooth and effortless.
Very satisfied.

We had a very good experience with moving and packing by Nabeel and his team. They are on time and fast.
Had a smooth transaction too during requesting for quotation from Glenn.
No haggle with the pricing.
I highly recommend.

We just moved today and I am thankful that SA Movers were the one who assisted us. They are very professional, they took care of all of our stuff, and for the first time in our “moving history”, none of our things got damaged. They were careful from start to finish! Thank you so much for the great service!

To Nabeel and the whole team, thank you! Will definitely recommend you guys to our friends and will definitely book again!:)

I am super glad with the whole service, Not my first time with SA movers, They helped all my friends, and i am so happy with their service. Nabeel and his team did everything, they all were polite and professional.
Thanks

Highly recommended company. Very professional and responsive from the moment I asked for quotation to the moment they finished unpacking my new apartment.

They arrived right on time, ready with all the material, nicely packed everything in a speedy manner and did rhe same great job in unpacking and assembling furniture.

I was serviced by a person named Nabeel and his team. Good job guys, God bless you.

It was very amazing experience. They are very responsive, and professional. They will follow your instructions from A to Z. They are also very fast! I’m so happy, Thank you to Umair Team. If i will move again, for sure i will contact them.

Very professional work done by the team. Arrived on time and did every work requested. Would recommend.

They transported my villa belongings to the new place on the 27th January.

Do not trust in their survey or quote because eventually they will tell you they need more trucks and what are your options? Leave half your belongings in the old villa? Or pay for 2 more trucks

After installation, my stove was not working for 5 days. It kept tripping, they said I had other maintenance people who installed it incorrectly but there was nobody else on site besides their team.

Mind you, it was in the pouring rain, nobody would have come out even if I wanted them to.

When they finally fixed my stove, 5 days later … I went to the freezer to get something to cook, only to find that they failed to plug in my freezer. After calling and sending pictures of 6 garbage bags full of spoilt meat, ice creams, seafood and vegetables I was told a complaint would be raised with the manager.

Mind you still no call from the manager…

(You cannot even imagine, the stench of all the spoilt food packed to the brim of a six compartment freezer once opened)

After communicating this, I was told that it had been plugged in. The team confirmed it so what they’re implying is that I unplugged it. Am I going to unplug my own freezer and waste all my South African meat and other things that I can only buy in SA?

I’ve been met with unprofessional service because they have still not taken responsibility for their team’s error.

Later I was offered 200 dhs compensation for the spoilt food. They surely have not been food shopping in Dubai or SA … that amount is definitely not going to help me replace all the contents that was thrown out.

Will not be recommending this company today or ever.

Amazing team and very good work, fast and professional. I'm very satisfied with the service and the value of money.

If I will move again am definitely using SA movers.

I will never ask for any service from this company

Broke plate. Broke flower pot

Delay in shifting

They didn't complete the job.

After one week they asked to come and fix the incomplete job. I felt happy. When they came. I found out that they just came to collect the empty boxes to save money ey and re use it for other customers.

I wish I can give zero stars

I had their shift service days ago, I would say it was pleasant, Ms. Mardy conducted the pre-visit for evaluation of the work/cost, which was fast and professional, the cost is appropriate and the feedback ‘s fast. The shift was in holidays, but the team was performing very professionally, they take care of the furnitures in right way and wording properly, no surprise, no hard communication. Their feedback after the service was also good, when I request a receipt, Ms. Mardy reacted fast and professional. I gave 5 stars.

I hired their services to move my studio apartment from business bay to JVC. Their charges are very economical. Their services are very professional. My house was completely scattered they packed everything in their boxes and unloaded all the boxes at new apartment in very timely manner. They also offered to arrange all the things in new place. I highly recommend their services.

Very good service! They have provided boxes in advance to store personal items. They have secured valuable items and fragile ones. Had given back the cash they have found. Highly recommended!

Good team and listens and understands instructions well. Takes initiative and ready to assist. They communicate well and coordinate their team efficiently

Fantastic service, on time, efficient and competitive pricing. The team led by Kashif is very professional and highly recommended.

The worst experience I've ever had in my life. They carried my house beautifully. When I came to my new house, I saw that my TV was broken. Since this is a normal thing, I wanted to solve this situation without fighting with them. And I believed it. They then didn't do this while waiting for them to change the TV. The person who calls himself the owner of the SA mover has offered to pay me 1600 AED in total for a television with 3000 AED in the market. You may have had an accident, pay me a little more, then I said I will complete this headache. This person, who always speaks rude on the phone, will constantly yell at you and test your patience. He will allow you to give up your money by fighting with the customers and wanting to make you bored. This bad company, which produces new solutions every day for an issue that will be resolved in a very short time. This is the best company to test your patience (!). If you want decent service and customer support, please stay away from these friends.
NOTE:
Everyday will update here when i will receive my money back.
Replied to the company's response:
1-The invoice has been sent to you.
2- This is not my responsibility. It is your responsibility to investigate or not. There is a real television and it is broken by you.
3- The gentleman talking to me on the phone did not insult me. Likewise, I did not insult that gentleman in any way. But if the gentleman in front of him constantly makes speeches such as "listen to me" or "I am not a magician, I will create a television" or "I said I will say", we may lose our patience and raise our voice after a certain point as a customer.
4- Please take and use the television that is broken in the photo. I would like the same TV that I gave you intact.
I did not tell anything the labors, I spoke with only the " owner" of company!

I’ve used this company every time I’ve moved and will highly recommend them. They are always on time, very professional and well priced. They always go out of their way to ensure everything is done before they finish your move.

Highly recommended. Hard working team, great attitude, they do what they say they will do. Rates are relatively low and that's reflected in the quality of the work.

This company is fantastic, and I highly recommend them.

They were able to assist me urgently with less than a days notice, the team arrived early the next morning and were very friendly, professional and helpful. They managed to help me move my apartment quickly and effortlessly, as well as to reassemble and readjust all my furniture with a smile.

A fantastic service and friendly staff.

SA Movers and Packers were very efficient and Fast and very organized during the job. Mardy, our contact person was very responsive and accommodating and listens to our concerns and needs. The team sent to our home were very professional and at the same time amiable. Finished it all in half a day! They even fixed our broken furniture and they dont mind doing extra work. And at this Covid time, they definitely adhere to precautions. Great work for an affordable Price! Couldnt recommend them enough!

While I was in hospital they moved all my furniture without deficiency with my brother in 4 hours with more than 5 staff. They were amazing. Definitely as a family we wil use their service again.cost effective, profesional services and as an addition value service against the money you pay. Thank you very much Sa Movers and Packers.

If I could give them a 0 - I would have given it!

They came recommended by another very reputable moving company who were busy on the day I wanted to do the move at. We met with the sales lady (who is listed as the contact point) - who promised us a road full of roses which is the furthest from the truth of what happened for our movement from one block to the next block in the same area. Imagine if I was moving across the country!

Things that were promised to us:
1- All Movers are direct employees of SA Movers - no contractors. Out of the many who came (even that didn't last long - more below) - only 3-4 were directly employed, all the rest were contractors who didn't care for things dropping (like our expensive bed), or how they stack things up (and in the sun!) Or even how to communicate!
2- Everything will be pked and then unpacked the same way it was placed - imagine a huge library of books, furniture full of items and you name it! My that never happened - forget the order of the 1000 books we have, we would open boxes marked for one room and find it full of items of another room (and that is not even considering everything fragile - another point below!) - they packers were all over the house with little to no coordination (Ali who was supposed to be supervising was packing, and shouting on his Bluetooth headset the entire time he was there - definitely not concentrating with the team, and Mardy who surveyed and came to help coordinate suddenly left for an emergency without informing us).
3- Everything will be done in one day (July 1st) - after the survey, we were promised that everything will be done in one day. To confirm our booking I paid the advance that was requested of me which I did promptly to avoid the date being booked. At the beginning of the day we had nearly 12 people come to pack - and things were moving fast so we were hopeful - especially after we ourselves already packed and transferred all the clothes and many of the small items. By lunch time - the number halved, leaving behind few who would speak English and no coordination. When I started inquiring, apparently they had another booking that they couldn't refuse in the Marina - and they all left including Ali, who only told us after he left. Suddenly many boxes were in the new house with only 4 people to unpack - without supervision and who didn't know what goes where. We started having a nervous breakdown here! They acknowledged and promised to send us help the next morning who came in late, and had one guy with limited English, another who was with an attitude problem (but at least was there the day before and could help) and a third who was courteous but was new to the move!
4- Things that are marked fragile will be handled with care - and will be transferred in one piece - given the 8 minutes journey from the old place to the new place, you would think this is a no brainer for a highly rated moving company. Many of our fragile items were broken (I present some below - many were thrown out already, but these were the straws that broke the camel's back) - many of our furniture items had clear scuffs and broken pieces and were not even assembled properly and the list goes on!

Given all the positive reviews in here - you would have thought things would be easy going - especially with an easy move like ours. We have a lot of stuff that is the result of living our entire lives here, but that was all surveyed and we were promised the moon - and we unfortunately received gravel. I am saddened I actually paid most of the balance back (they gave a 10 percent discount wow) - and even more that my calls after that were not even received. I am sure I will be getting a reply now with blames and excuses - I moved 4 times before, all in the country.this was by far the worst! I was willing to pay premium for e-movers and easy truck - but they were completely booked out. I should have taken the hint when these guys were the only ones available on the day while all other movers were booked solid for 2 weeks ahead

Take heed: Stay away if you can!

We moved from the villa to our new apartment. There was no damage to any of our belongings. They came on time. I did a lot of price research and this company gave the best price. Dear Mardy Mondragon was of great help. Also the gentleman who did the electrical work during the transport was really smart and successful. The staff were helpful. Thank you.

The most terrible moving company. 3 workers came and did nothing while their supervisor was away. Took 10 hours for a 1bd move within the same building. Broke glass, damaged furniture, trashed both apartments, and were extremely rude. Didn't follow mask and gloves. AVOID them!

Their work is high quality standard and finish the job without any complaints. All our request are properly executed and most of all they are very friendly and easy to talk with. We will probably use their services again.

Just yesterday I shift my flat whit them and I am super happy, all team are amazing starting with the Filipina receptionist till the driver.
God bless all of them for the hard working and in special here in Dubai on this hit.

Very professional moving company with excellent work ethics and efficiency. Special thanks to Marlon who went the extra mile to accommodate all our requests. The painter Waqas did more than I did ask him to do, and I will definitely work with them again in the future. Highly recommended.

The owner is the one who handles every inquiry so you are assured that you are well taken cared of. All requests were accommodated and respond promptly. They were on time, the staff are very fast and takes care of your belongings well. They are also by far cheapest in the market. This mover is HIGHLY RECOMMENDED!

Hard working team, great attitude, they do what they say they will do. Rates are relatively low and that's reflected in the quality of the work. Tended to pack things by just throwing them in boxes without concern for orderliness.tend not to clean up after themselves well and throw away used masks and gloves on the ground of your property. Not great during Covid-19. Could improve on professionalism and should then charge more for it. But if you want to move somewhat cheaply they're a good option.

Perfect friendly polite and well mannered experienced staff, did excellent transfer of my household items and TV & glass dinning table.

I booked SA movers and packers two weeks ago. They were really professional, on time, fast but accurate and kind. They packed everything, disassembled furniture which had to be done and wrapped everything to avoid any damage. Everything was done within 6 hours, no damage and the team also followed the covid 19 regulation. I can really recommend the SA movers and packers for your next move!

I’ve recently moved to my new apartment and they have provided the best excellent service! Highly recommended!

My move was super smooth thanks to SA movers. These guys pay attention to your needs. I was out and in my new place within a few hours. They unpacked & assembled everything including all electric fittings. This was an impressive stress free move. Thank you so much.