They said I have to settle the account before installation and they promised to provide support if there is a problem. On the day of installation, I found out that they changed the bed model without my approval. When I complained to them, they said they would fix it later, but they still haven't answered me after a month. Do not trust them
Very much disappointed with their services, ottoman made with them did not last even for a month, bed railings were not strong enough, they don’t provide any services for mending, specially sales assistant shahid doesn’t respond for the calls.please don’t approach san furniture for making customized furnitures.
They collected 100% of the payment in advance and they delivered completely defected product to my partner, they have been promising to fix it but they never did and they kept on dragging for months with no solution, my own experience with this company is completely horrible
Very sorry I ignored bad reviews here about their customer service and lies about finishing what is paid for. They forgot to make a piece in bed which was discussed and for 1 month I am chasing them to finish work, first they were ignoring calls and messages or saying they are busy with other people's deliveries, now woman Sidra who is from the way she is speaking is indifferent to the discomfort of customers, promised confidently it's gonna be started last week an lies again, and her attitude as if all of it is absolutely normal. All looks total mess with warehouse and communication. Very unpleasant experience. Only pleasant person there was sales person Muzamel and the driver who came to collect the piece but wasn't informed to bring also things with him.
I recently purchased a bed from SAN Furniture in Dubai, and I am extremely pleased with both the product and the overall shopping experience. From start to finish, SAN Furniture exceeded my expectations. Highly recommend this place for buying home furniture!
Recently I shopped from here. It was a wonderful experience like no compromise on quality, design and most importantly costumer service. Mr. Usama dealt with me. He got me know every single detail of their fabrics and believing on him I placed my order. It's highly recommended
I has a very good experience. The staff is so cooperative. A boy named Usama I guess dealt with me and he is so polite and courteous. I got exactly I wanted with supreme quality fabric. OMG I'm already obsessed with this bed.
I had a very great experience with SAN furniture i purchased furniture for my home and all items are very good quality. Even the staff there are very nice and helpful. From the quick response to my inquiry and the way to deliver and installation of my item was super smooth. I highly recommend this company.
Excellent service with good quality and comfortable furniture. Mr. Muzamil is very kind and helpful person as he helped me in my health issues beyond his professional services. Thanks for everything.
I bought furniture for my new home, the furniture was the right fit for our venue, excellent quality, sturdy and durable. The customer service was exceptional in all aspects, especially when helping to decide on the correct furniture and specific measurements for the unique spaces within a brand new venue. We were very pleased with the speed of delivery. This online platfrom is beyond expectations.
Fantastic customer service and quality products! We have 2 additions to our house, everything is handmade and with lovely attention to detail. The delivery was done on time without any problems and they kept us updated during the whole process! Great service.
Wow amazing product quality and good customer service highly recommended We received our second bed made by SAN Furniture and we are very happy with it. The fabric and design are beautiful and very well made.
I had very bad experience with them after the peuplent they don’t answer the calls! They don’t have honestly about the delivery timing they told me 7 days the sofa will be ready and it’s not true more than 10 days days is the worst furniture campany! Supposed today I receive the sofa but no one cantact me I call no one answered! I don’t advise to deal with such campany they are not professional…