82 reviewsHessa Street 331 West, Al Barsha 3, Exit, 36 Sheikh Zayed Rd, opposite of American School - Dubai, United Arab Emirates+971 800 2211saudigerman.com/dubaisuggest an edit المستشفى السعودي الألماني- دبي Saudi German Hospital Dubai
Unbelievable incompetence! The cardiology department is a mess - how you consider this to be a world-class hospital is beyond me. Zero care for patients from doctors and nurses. How many times do we have to complain for this hospital to take action? Look at your reviews.
Had gone through Hysteroscopic polypectomy under Dr.Henaan Jeelani, an excellent surgeon who made this surgery a smooth transition giving me the confidence of being in safe hands. Thanks to her and her whole team for this wonderful support.
The Dr in emergency was very good in woman hospital. But we did appointment with russian gynaecologist Julia nosova and we had very bad experience. She refused to do trans abdominal ultrasound for baby before 7 weeks even though you can hear heartbeat at 6 weeks. She made us book appointment with radiology department even though we already paid to see gynaecologist to do the ultrasound.
Very very bad experience with following up with the patients and submitting the required documents to my insurance company, very rude (insurance department) from saudi german hospital end. I will never ever go to the hospital with that failure in their system. Its been a week they didn't send the required documents to get my approval and I can’t live with the pain They don’t treat patients as humans!
Overall very developed and clean hospital but they dont care about patients, always waiting in queue, slow service, doctors don’t empathise with patients and no follow up
I strongly recommend Dr Sanjay Vodela (ophthalmologist) Yesterday I had ICL surgery for both eyes, and today my vision is perfect and there is no pain. Thank you Dr Sanjay I really appreciate your efforts.
I visited the hospital to treat my son for two days in the new pediatric department, Section B, and I would like to thank Dr. Habib Mansour and the medical staff, especially Mr. Mark from the nursing department, for their wonderful care. I recommend this wonderful hospital.
Great Hospital in terms of doctors and diagnosis. But be ready to wait for atleast 2-3 hours as the whole system is very lengthy, full of uncalled waiting times and you will just keep waiting for doctor / tests or meds endlessly. No courtesy to inform waiting patients. This is all time story of this hospital.
Exceptional Dental Implantology Experience with Dr. Don Varghese at Saudi German Hospital
Dear Dr. Don Varghese and the Saudi German Hospital Team,
I am writing to express my profound gratitude and satisfaction for the outstanding dental implantology treatment I received under your care. Dr. Varghese's remarkable skills and dedication have left me in awe, as I can hardly believe that foreign elements have been implanted due to the seamless and fantastic results achieved.
Dr. Varghese's evident mastery of his craft is truly impressive. His deep knowledge and expertise in dental implantology were evident throughout the treatment process. I felt completely at ease under his care, knowing that I was in the hands of a professional who possesses a comprehensive understanding of the procedures and techniques involved.
What struck me even more than Dr. Varghese's professional competence was his genuine concern for his patients. His approachable demeanor, coupled with his patient guidance, made the entire journey much smoother. He took the time to address my concerns, explain each step of the procedure, and ensure that I felt comfortable and informed every step of the way. This level of care and attention is truly commendable and speaks volumes about his dedication to his patients' well-being.
I would also like to extend my appreciation to the nurse on duty and staff at the Dental Reception team at Saudi German Hospital. Their professionalism, customer-focused approach, and politeness further enhanced my overall experience. It's evident that the hospital places a strong emphasis on patient care and satisfaction, and this collaborative effort did not go unnoticed.
In closing, I want to sincerely thank Dr. Don Varghese and the entire team at Saudi German Hospital for their exceptional service. Your commitment to excellence has not only provided me with an exceptional dental implantology outcome but has also left a lasting impression on me. I feel incredibly fortunate to have received care from such skilled professionals and in such a welcoming environment.
Wishing you all continued success and looking forward to recommending your services to others in need.
I recently visited Saudi German Pharmacy and had the pleasure of being assisted by the amazing Pharmacist Sara. I must say, her level of service and expertise was truly exceptional!
Sara's knowledge of medications and her willingness to patiently address all my queries left me impressed. She took the time to thoroughly understand my needs and provided valuable recommendations that were tailored to my specific requirements. Her attention to detail and professional approach instilled confidence in me that I was in capable hands.
Not only did Sara exhibit a deep understanding of pharmaceuticals, but she also demonstrated genuine care for my well-being. Her friendly demeanor and warm smile created a welcoming atmosphere, making me feel comfortable and valued as a customer.
I appreciate Sara's dedication to her profession and her commitment to delivering outstanding customer service. She went above and beyond to ensure that I had a positive experience during my visit to Saudi German Pharmacy.
I highly recommend Saudi German Pharmacy to anyone seeking top-notch pharmaceutical services, and I strongly urge you to seek out Pharmacist Sara for her exceptional knowledge, friendly disposition, and impeccable customer service skills. She truly embodies the values of professionalism and care.
Thank you, Sara, for your outstanding service and for making my visit to Saudi German Pharmacy a memorable one. Keep up the fantastic work!
Now this place is just a waste of space, terribly rude doctors that talk to my kids like we they doing them a favour by coming there. Will never come back to this hole in a wall of a so called hospital. I gave one star cause I don't have the option to give zero.
It's isn't the fanciest hospital out there but if it's your nearest options doctors there are very experienced and the emergency staff are very competent
Attended a seminar which was conducted in one of their auditorium. The facility looks great, it is more of a theatrical seat arrangements. The location of the facility is great.
Wish there was an option of giving MINUS ZERO STARS. Worst hospital with worse staff. We went in emergency and there they told us NO DOCTORS AVAILABLE NEITHER BEDS & we have to wait for 1 hour. When we asked them if doctor can only check and see what’s the issue they even refused to bring a doctor. I was in wheelchair, crying with pain and everyone was just looking. What’s the point of having an emergency ward if a doctor can’t even see a patient? Anyway, No one did anything, no doctor no one came to even see me. Then we went to pharmacy which is inside the hospital, to take any pain killer. They even refused to give med & said WE DO NOT KNOW WHAT IS THE ISSUE SO WE CAN NOT GIVE PAIN KILLER. Never ever go in emergency ward to this trash hospital. They don’t consider patients human. One can die in front of them and they won’t even look at the patient. I hope this hospital shuts down completely. Soon.
The best health care in Dubai as it's specialist with providing the best consultation and taking care about your health. Don't go if you didn't have insurance it's expensive health care
Super inefficient service. Receptionists can not judge correct and make appointments for the right doctor. Wasted time of waiting for one doctor while I needed to go to completely different doctor.
Very very bad service, they do not respect the appointments and the administration does not respect the patients and they treat them as customers only.
Could you please tell me the DEFINITION of the APPPOINTMENT because clearly this word is unknown to the SGH staff. Ok i can understand if you are having appointment in the middle of the day but if we have the FIRST appointment of the DAY and even that also in the MORNING then same thing.
No matter what you do, NEVER NEVER go to their Emergency. It is the worst experience I have ever had. (I went for the Emergency 3 different times, all 3 times I had a bad experince) I can go for pages on how missed up this hospital is.
Many times I went this hospital and all were fine accept my last visit. It's totally big disappointed situation. In my first visit, the doctor gave me some medicines after seeing the x-ray. However I still had the same problem during next 2 weeks and I visited one more time while paying to the hospital second time for the follow up (insurance pays). The doctor told me that he needs MRI and asks approval of insurance and they will update me. I did not get call for period of 1 month and still my hand not fully functional with the pain. I wondered the reason why I did not get call from the hospital and visited again today. The reply is insurance needs some more explanation but the doctor is no longer at the hospital! Is this the procedure of the hospital? When the doctor left all patient information goes together with the doctor! I asked them what I need to do now and the reply is ''I need to get another doctor appointment! No matter for the hospital at all, financially insurance will pay again and the patient will bear the trouble since the case is normal for them! I escalated the matter however the issue looks normal for the hospital since they even did not apologize and the decision maker even didn't spare a few minutes to talk with me for any justification (if they have). As resulation, I have been informed through someone, they will give me another follow up appointment from another doctor!
You need to work on your doctor's time management. No purpose of getting an appointment if still I need to wait for 30 to 60 minutes for my turn. You give appointments to patients and doctors are not available for check up. Not a signle time this is your usual routine.
I came to the emergency and I have too much pain and the service too bad And they send me to the doctor and I wait more than one hour And I have too much pain This the first time I cam to the emergency and the treatment is so bad …
The waiting time is too high. I am surprised to see when this hospital is charging so much money then why they don't have adequate infra so that waiting patients know about their turn.
Had an appointment with a 'doctor' Ali Barhoum for a dentist appointment. Mediocre to say the least. Said my teeth were fine besides a wisdom tooth. When I added that I have sensitivity he simply said that that shouldn't be based on the xray. There after he pushed fir a crown to be done and the same was not needed. An extraction was supposed to be organized. Simply wanted to enjoy his Friday it appears.
I don't recommend Gynecologist Dr Sharda Ghosh at all. She talks at you and I hadn't even said one word. Assumed so much and never asked me a question. Explained medication as you'll feel funny. Does not explain or reason what she is saying. This doctor makes alot of assumptions and jugements with out speaking to you. Her manner is horrific. Even after you try say your manner is terrible with reason, it continues. Even though she dismissed my appointment When I said I had suffered with this condition for 5 years, No empathy, compassion or understanding. Extremely entitled individual. Suprisingly iam not the only person who are having problem with her but all my friends are not happy with her at all
The worst experience for a hospital was with a great reputation and now is bank collecting money (public areas dirty) ophthalmology DR (Russian) was not professional and asking only two allowed to go inside the clinic and to leave my son 4 years and daughter 1 years outside (funny because of corona) but we felt because of hijab we are not welcomed i think the Top management must look to the word of mouth how the bad repetition because of saving cost thanks Dr dana she is an angel and recommend to her to find a better place
Appointment at 12: 20. Arrived at 12: 00. Stayed on the line for 30 minutes for registration. Meet the doctor at 1: 14. Judge what service is that. Disappointed.
1) They care too much about money 2) The pharamcy waiting time is horrible, management should by anyhow find solution for that 3) Many times the nurse or reception doesn't apply tests to insurance and ask us to pay. Simply they do not do their job. When we check back insurance approves. 4) Some staff are rude.
The worst service ever.appointment at 5 and they let me in at 7. Not clean and u find flies roaming around. The pharmacy is a pharmacy by name only, most of the medicines not available and we have to buy from outside. Saudi German hospital was never like this before.very disappointing.
My son was admitted to saudi German hospital for 4 days and we had an amazing experience with their service and hospitality.cleaners, all nurses, Dr visits, Yummy meals for patient and parents all are in high level of quality and experienced.
I would rate it 5 as they deserved it.
The great point of this hospital is 24/7 pediatric emergency service, which is amazing and a big peace of minds for all parents leaving in Emirates of Dubai.
Thanks again for the great service and wish you all the best
We have been taking both our boys (7yr old and almost 4yr old) to Dr Zaheeruddin (now at Saudi German Hospital) since my eldest was a newborn and we have never had to look elsewhere. He has always welcomed our worries with a big smile and so much patience, at every visit. His many years of experience is evident during the diagnosis and in his calm demeanor. My younger son has acute asthma and the way Dr Zaheer responds to our SOS is always reassuring and reinstates the fact that we are in good hands. We highly recommend Dr Zaheer if you are looking for a kind, trustworthy, responsive and a reliable pediatrician for your kids!
Gynecologist Dr Nada should not be practicing medicine if this is the "care" she thinks a patient needs. Talks at you, and don't even think about asking a question about anything you might need to know as she won't answer or she'll say "you'll be fine". This is my first pregnancy and I have seen her three times already, every visit has got worse and I will have to go elsewhere for care now. Beyond disgusted at how she deals with patients, you'll be in and out in under 10 mins and how no idea how you're going or know anything about what to expect next. She even forgot to book us in for one of the tests I was due to do. Please think about going elsewhere if you're considering this hospital or Dr. Nada
I am really disappointed from the customer care and lab. Both are terrible. Since yesterday i am.trying ro get a mail report and everyone is bouncing me to the other. My report is urgent. And i need to consult my family doctor.
VERY POOR SERVICE. I went for the checkup with Dr. Fuad Hakeem, he wrote some tests & informed that he will call me once test results will come. I didnt received any call from him. However i have tried him contacting him on his mobile number but there is NO RESPONSE. VERY POOR SERVICE
One of the worst hospital in terms of hospital management. This hospital seriously needs to improve its services. They are looting the insurance providers and in return make the patients suffer also. Not recommended hospital at all.
I had a deviated septum surgery with Dr. Adel Chaouche where my nose bone was badly crooked inside The surgery was very successful, recovery was smooth without any complications, thanks to Dr. Adel An outstanding professional doctor who really cares about his patients…many thanks again to Dr. Adel and nurse Katrina…i am grateful
If you're planning to have a baby then Dr. SHARDA Ghosh is the best Gynac you can go to in Dubai! And she always tries her level best to get your baby delivered naturally! She has helped mothers with C sec as well give natural births and that was one of the many reasons we went to her. We were trying to have a baby for 1.5 years but she helped us welcome our bundle of joy within 5 months of seeking active assistance for getting pregnant. My water broke at 38 weeks with no contractions but she gave me and my child all the guidance and time to come into this world naturally. Her vast knowledge, experience, calmness and positivity helped us welcome our healthy baby within 5 minutes of pushing! Along with being the best doctor in her field she is an exceptional human being who guided us like an angel throughout out our journey. We thank Dr. SHARDA from the bottom of our heart and highly recommend her to all couples who wish to be blessed parents.
If there is zero star they will deserve it probably. The hospital is totally like a market that trade on people’s health. Even when we asked to print out the invoice, it was without any details for the prices. I don’t recommend anyone to come to this hospital.you will be shocked of the prices.even poor treatment
Drive thru testing facility. Perfect place to get your PCR test done quickly. Very efficient. Received report in 12 hours. Approved testing facility for international travel. The technicians were courteous and helpful.
SGH, Big thanks for having you in Dubai. We do thank Dr. Bassel Jalad. He is very professional, knowledgeable when prescribe medication and doesn't cost patient things they don't require. Delivery surgery by him is the best!
Doctor: First of all, my heartfelt thanks to Dr. Muawia for such good care and experienced consultation. He is the best pediatrician I have seen so far. Very caring, humble and explains everything in detail.
Admission review: The admission process took almost 3-4 hours in this emergency case.
INSURANCE CLAIM: There was no insurance staff who can submit the claim during night time and I had to sign the paper to take responsibility for payment in case insurance doesn't accept the claim. So, be careful while admitting and ask for all insurance claims to be done in advance.
Lab review: My son got admitted with less than 10k platelets and given medication, not platelets, some medicine via IV which doesn't increase platelets.
After 2 days, platelets count increased to 170,000. This is not possible that in 2 days platelets count can be increased this much.
So, I asked the lab director to get the next blood sample tested in outside lab as well to compare the results and also to avoid pricking twice my son but it is not allowed as per their policy. They couldn't provide the exact reason, so management should think to change policy in such exceptional cases.
Staff: My 1 year old son got pricked 8 to 10 times and staff were able to withdraw blood only 3-4 times. So always ask for doctor or surgeon to withdraw the blood for small kid as staff isn't experienced for small babies and one of the nurse hands were shaking while inserting the needle.
House keeping: 3 days, nobody changed the bedsheet and pillow cover.
I have been admitted after emergency. Adivcw: if you have to sleep here be warned that its Not comfy at all! I felt like I was in middle of a call center between all those beeps and rings.not possible to sleep peaceful.
Waited in line for Pharmacy line for about an hour; The doctor doesn’t give you prescription directly to prevent you from getting medicines from outside pharmacies. So, you’re forced to wait in line for whatever time it takes to get your medicines. Overall quality and level of customer service is appalling.
Given lab test, I have been told with in 24 hours, will have the report. It’s more then 24 hours no report, I called many time on help line, then help line tranfer to lab, but no body attend the call in the Lab. Every time I call they put me to the lab and lab don’t attend the call. Pathetic
A sub standard hospital with no cleanliness and was surprised that anyone can walk into the maternity ward during and no Covid Protocal. The pharmacy purchase is a forced by not giving prescription and have to be waiting for very long time to get your medicines. The doctor walks-in much later than your appointment time. Extremely crowded reception and I can go on.
Terrible experience. I've been here for over 2 hours now and still wanting in a queue for covid test. Each person seems to spend there over 10 mins for the test that takes seconds.
The worst hospital in UAE! Very bad service.expensive even with insurance, waiting time is unbelievably unreasonable specially for lab and pharmacy.complete waste of time and money
By far the worst customer care/service ever. Visited Dr. Fuad Hakeem on Thursday morning for a cold to ensure that I do not have infection as I have a heart condition and previously have done heart surgery so it it vital for me not to drag the cold and have infection. He ordered blood test and did a nose swap to run tests to rule out influenza. I was told he will contact me in the afternoon to inform me whether my results are positive for influenza and if yes, I should take the medication that he already prescribe to take home with me. As I did not get a call back from the Dr or the Nurse, I tried multiple times to contact them but every time i was told that they will call me back which no one did. It has now been 3 days, that no one has called me and even before writing this lengthly review I called them and they put me on hold and eventually they dropped the call. I mean how hard it to get back to a patient after you told them that they might be very sick? Conclusion: Unprofessional staff that are only after money as they prescribe and charge you the medication that they never bother (or intended) to inform you to take it.
My one year old got RSV he stopped eating and even refused to take milk, we had to rush to hospital where he was immediately admitted. They really took good care of his medication and he started recovering in a days time. Everything was covered in my insurance and I didn’t have to pay a single penny for anything. This is a really good hospital I wish I don’t have to go there again
We spent there a lot of time (4 hours) with administrative procedures before the hospital helped us with the 4-year-old son. Although we had all the insurance in order. At the end everything were OK, but we were nerves.
Never had a bad interview in my entire career until i came to meet HR Staff of SGH in al barshaa, the interviewer was highly racist and asking questions that dosnt meet the position that i applied for, 2 from HR i met them one is Filipino and one who was asking the questions is either pakistani or indian, she was extremely rude and dosnt listen to my full answer and above all of the she questioning my honesty and experience, iwas looking forward to work with SGH but after that i suggest the management to hire a proper staff especially in HR department, the pakistani or indian interviewer was looking to hire only from her own nationality and my prove is that they did an interview with my friend which is from india and they accept him although my experience is higher than him and am really happy for him but management should do something about it, my name is TASNIM AFANA look me up in your emails.
I checked my self in at the emergency for having a heart attack, they handled the situation very professionally, and I was treated like a king and had a VIP service. The staff was amazing from doctors to nurses and cleaners, especially doctor Ahmad Al Sukkari, he did an amazing job and he has a great spirit.
I did 3 surgeries with Dr Ashfaq Konchwalla 2015 ACL, 2016 meniscus and 2017 Achilles Tendon. Everything was perfect, the explanation of the process and the actual status is of my knee and the tendon is very good, keep doing sport same as before.
Clean hospital but the treatment and hence stay was extended and didnt have a clear feedback on the exact issue and post discarge there was no follow up either
المستشفى السعودي الالماني دبي. لا كلام عندي يصف المستشفى والعاملين فيها من اطباء وممرضين وموظفي استقبال. بلشت معرفتي بالمستشفى بحملي الاول وكانت حالتي الصحية صعبة جدا ومن رحمة الله فيني انه المستشفى كانت اقرب مستشفى لمكاني وتابعتني دكتورة لينا الجميعات من الطف الاشخاص واكثرهم احتراما كانت معي على التلفون والواتساب دايما والحمدلله ولدت بخير وبعدها عانيت الام الديسك ودكتور العظام الي تابعني للاسف نسيت اسمه بس ما تركني من الطوارىء لحد ما طلعت. وبولادتي التانية كمان مع دكتورتي المفضلة دائما دكتورة لينا. خلفت بنتي مع طاقم التمريض مدام ربا وعبير ودكتور التخدير محمد نافل اعطاني الepidural وانا عم بضحك ما حسيت بشي وضل يطل علي كل فترة الولادة وبعد ما انتهت. ولما خلفت ابني كانت الصفرة مرتفعة عنده تابعته دكتورة صبا الجنيد يوميا ولما دخل العناية كان تحت اشراف دكتور يونس ودكتور شب مصري للاسف نسيت اسمه بس الله يباركله بولاده. انا جربت الطوارىء والولادة وعناية الاطفال والعظام والعيون والسمع وكله كان ممتاز. باختصار انا بالبلد من اربع سنين وعلاقتي بالمستشفى كانت من اربع سنين وما بفكر ابدا اروح مستشفى تاني اذا احتجت شي لان بكفي اخلاق العاملين فيها. احترامي الشديد للجميع.
I had an appointment with Doctor Lubna. She was half an hour late, didn’t apologize. Didn’t even greet her patients as they entered. Even when I went to the receptionist, they weren’t bothered by the least. Nevertheless, the doctor was extremely rude, hostile, even though her room is filled with photos of babies she delivered. She told me to go for ultrasound, and then come back when I’m done. I went to the radiology department, she was even more rude. She said she can give me an appointment, a week from now despite my concerns of needing it urgently. I told her the doctor told me I can do it now and then go back to her but she started arguing. I was surprised, despite the size and the name “Saudi German”, it is so unprofessional. Absolutely no concern for their patients. The entire staff has one of the rudest people I’ve encountered. I’ve barely seen any western doctors. I don’t know why German is part of the name. Basically you’re paying for unprofessional, rude, and incompetent people. I deeply regret paying my consultation fee. I strongly advise people to seek medical care elsewhere.
I would like to thank saudi german hosptal my father had last 3 weeks ago angioplasty from hospital.it was amazing care dr houssein and nurse ELIZABETH very professional way they treated my father.she was one of the best nurse in saudi german hospial.i want to thank every one involved his treatment.
Pharmacy is a big problem in this place. Took #792 with 93 people in front of me. In one hour number still was 737. Can you imagine all sick people sitting in the one room for two hours!? Management has to do something about it.
I am going to thos hospital 6 months, changed 3 doctors. And still desease is unexplored while it's something minor.
The doctors were changed not becouse of my will. One left the hospital, other one from the first consultation advised to do cancer test while accoring to my country doctors it was an infection. Third one never called back or answer after test being done.
Terrible experience. Would never advise this place for anyone.
Dr. Mohammad Samir Khalaf prescribed me skin allergy medecin for my dust allergy that was making me cough violently amongst another four meds that only made me worse. DO NOT SEE HIM. I had a similar experience with another doctor overperscribing me meds, and the wrong meds at that, for something super basic. I don't trust them, worst experience ever they only made me worse and like the other reviews said, they just want to profit off the insurance money. 5 meds carelessly prescribed for a basic dust allergy and all wrong.
Went in with extreme pain. Doctor (Ashfaq Konchwalla) told me I must be faking it and refused to perform any adequate tests. They scheduled me an appointment with another doctor (Samir) who said there was something clearly wrong but it wasn’t his area of work so he couldn’t help.
They then scheduled me with another doctor (Klima) a few days later. He completely missed his appointment and I was informed I should wait a week to see him again. The pain I had was getting worse so they scheduled me again with a different doctor (Faisal) who again said I was clearly having some issue but because it wasn’t his area, he couldn’t help.
My pain ranged between 8 and 10 out of 10. I was coughing uncontrollably. I had trouble breathing and moving and driving was a difficult task. Wasted so much time with SGH and never received care.
Went to another hospital and found right away I had torn my rib cage cartilage completely from my spine and my lung was under pressure from the displaced ribs. In a more serious case, this lack of care could cost someone a life.
Throughout my time at SGH I heard many other people complaining as well of similar or even worse situations. It’s a shock that this is allowed to continue.
I will never go this hospital. I had a ultrasound appointment today to check my nine week baby. I have been very worried if my baby is okay, but I had to wait 2 weeks for this appointment. Today was my appointment day, so I visited this hospital. But the reception girl told me "There is no appointment. You want to make another appointment? You can book next week. " It was never my mistake. 2 weeks ago, I definitly booked in reception. They didn't make book. They didn't say sorrry or take any action. Beside, Last year I did allergy test here by paiyng almost 3000 dirham. Doctor told me " if you do this allergy test, you can know all cause. " So I did the test. After I got the result paper, I was so disappointed becauss there were only food and I was not allergy any food. I expected the cause dust or dog hair or acari, but it was only foods. The doctor definitly told me you can know all cause, and it was lie. I asked doctor I want to see the other cause. Not food. And the doctor told me you have to pay somthing dirham if you want to see other cause. I could not say anymore that time and today as well because I cannot speak English well. But I am not stupid. I will never go this hospital.
I came for gall bladder surgery and was treated like a queen! I have been to many hospitals in my life, but never encountered such friendly and flexible staff, especially the nurses in the in patient ward. I want to thank everyone involved with this hospital.
I was surprised how well my wife was treated here. I thought it would be complicated as we're not UAE nationals but the doctor and nurse who saw and treated my wife was very nice. We must have come at a good time because we didn't spend long at all in the pharmacy. The only minor thing is it can get confusing where to go but I suppose with various departments around the hospital it is what it is.
This hospital is very well managed, management are doing a noticeable job to make it feel special for every patient. It's well organized, clean, and very good quality Doctors work there (Of course you have to choose wisely but most of them are good)
My experience is very positive with Saudi German Hospital. Visited many doctors here and they are all highly professional, helpful and caring. Hospital is very clean. Pharmacy can be very busy at pick times especially on weekends so we try to make an appointments to doctor early morning or after lunch time to avoid long queues. 5 stars. Will recommend everyone!
Ever Worst experience there with C-Sec, poor services+ lack of coordination, + unprofessional attitude of Drs even, + lack of facilities, + bugs in the rooms.never recomended!
The worst hospital.horrible treatment. I stayed for 4 days in the hospital and left without knowing the reason to my sickness.the doctors r very careless.gave me the wrong medicine and just wanted to convince me to stay at the hospital for observation.and much more!
Just the worst customer service. Tried 5 times to book an appointment on the phone with receptionist putting me on hold and dropping the call after 2 min wait. Once you book your appointment it’s safe to say that you can come an hours later as they will make you wait anyway. This place is definitely not worth attending.
Worst hospital ever.worst facilities. I met Dr Thanaa Ward yesterday, she is a dermatologist she doesn't even do an eye contact with the patient, very rude, interrupts me a lot while speaking and very non professional and not really experienced with the newest technologies I was surprised I know better medical terminologies than her // I am an ENGINEER she prescribed Oratane without even checking my blood work
