05 February 2023 8:54
I ordered for Fettuccine Alfunghi replacing fettuccine with Penne Pasta. The Sauce was not like it used to be. It had a repelling smell but I didn't want to complain and make a fuss on it! It can be better as it used to be in the past!
20 January 2023 13:03
من المطاعم القديمه في دبي لكن تعتبر من المطاعم المشهوره بلذة اكلها وسويت فيها من كيك وشوكليت واليوم حبيت اجرب الكوفي واخترت من عندهم كوفي لاتيه بنكهة الفانيلا البارد الصراحه لذيذه وطعمها كان حلو لدرجة اني خلصت الكوفي باقل من دقيقه وقدموا لي وياه كيك صغير وبسكويت الصراحه الطعم كان حلو ولذيذ وانصح بتجربته
21 December 2022 17:57
Shakespeare and Co.is a restaurant located in UAE, serving a selection of Cafe, Desserts, Beverages
10 September 2022 19:29
This cafe is now our regular when we visit Dubai mall. The beverages taste good, appropriately priced, and they serve tasty small biscuits with it free of charge. There's a loyalty card on their app and you are eligible for a free drink when you collect 10 points. Mind you they reward a point per visit whether you order one or more drinks. Their gateau is of average quality and price. I haven't tried the food for long time.

I have scored them 4 because of these issues.
1. Limited seating.
2. Uncomfortable chairs and sofa. I realise that the style of the seats is their USB because the cafe reflects Victorian times, but I am sure there are more comfortable chairs that fit with their theme.
3. The staff are friendly but it becomes difficult for them to cope when the cafe is busy because I think the cafe in understaffed.
07 May 2022 0:32
Love Shakespeare and Co but the service in this branch is very bad, slow, unprofessional staff. They don’t listen to the order requests and bring a totally different thing.
They need to be trained how to deal with customers and give more attention to order requests.
20 April 2022 11:01
Reminiscing the good old days of studying english literature back in school, along with some excellent eats @shakespeareansco. Our hunger pangs were satisfied with our orders:

‘Chicken Melt’: the name suggests its simplicity, but it had a lot more to convey than it seems. Starting off with the brioche bread toasted to beauty on every side, just look at that golden goodness. Layered inside are generous portions of marinated chicken, a good oozing of melted mozzarella and cheddar cheese, rucola leaves, tomato salsa, sundried tomato marmalade, and mayonnaise, served with a bowl of salted potato crisps. The chicken was aromatic especially with the hint of char it gave off, the crunch from the rucola combined with the sweet-summery tomato marmalade (loved this one), tangy-ness from the salsa that wasn’t spicy which definitely paid off as it didn’t take away the flavours and who is going to complain when there’s more than one type of cheese involved in anything let alone a toasted sandwich, aaahhh. I would say this is one of the most unique sandwiches I’ve had till now, because all the fresh ingredients used, the taste, flavours and to think of such pairings is beyond delicious, and it isn’t an ordinary eat. As well as, I did like the fact they served it with potato crisps instead of fries, gave that added crunch and edge to the entire dish. A highly recommended big bite.

‘Tortilla Wrap’: this was such a tummy-filling eat, consisting of simple yet wholesome ingredients served fresh and warm, surely made us drool. Sautéed chicken with mushrooms, bell peppers, onions and tumeric, cheddar cheese served with sour cream, guacamole, mixed greens and potato crisps, then a final toasting does it. The filling was too delicious, strips of chicken was tender, with a slight crusted exterior, the spices used was not overpowering. You get that crunch from the vegetables along with a touch of sweetness form the peppers and onions, and the tartness kicks in from the cheese. We were glad that the sides were served separately, that way you could taste the wrap individually and just dip in to get a mellow hint from the guac and the sharp taste from the cream. The guac was fresh and creamy, combine that with the sour cream you could finish those two on its own. It may seem as though there’s a lot going on, on a single plate, but it actually doesn’t feel that way.the salad with a simple dressing and the crisps served makes this dish whole. We loved every bit and bite of this, no complaints what-so-ever.

Conveniently located at one of Dubai’s prime hubs, @shakespeareandco can be found @thedubaimall. Boasting with elegance, beautiful furnitures, decors and atmosphere, this restaurant conveys everything there is of the Victorian Era. I am a fan of english literature and its novels and even better its movies, a place as such takes me back to that time. Everything about this place, especially the color schemes, tasseled lampshades as lightings and mismatched furnishings made me fall in love even more. The personality of this eatery is very relaxing to be in, just you and your food. Check my insta-stories/ highlights ‘Shakespeare and Co. The Dubai Mall’, for more.

They offer a delicious menu, also catering desserts, savouries and much more for any function/gifting or why not just drop by and eat them away. Pretty eats with pretty presentations especially their dessert selections, you cannot miss. We absolutely loved their complimentary bread basket with homemade garlic butter, so fresh and warm, the butter just melts away. We were greeted with smiles and such generosity, that our first impressions started on a high note. The staff had impeccable customer service, very attentive, quick and courteous. The manager on the floor made it a point to tend to each table inquiring if everything is upto par and are we enjoying our food. Such behaviour shows sincerity and professionalism that we deeply admired, job well done everyone.
27 March 2022 8:58
Very bad service for all Shakespeare branches
service specially dubai mall staff isn't helpful and bad
23 March 2022 1:27
The moment i arrived at restaurant. The Terrace area was empty and closed as they said they only open at 4pm which doesnt make sense. In this beautiful weather. The waiter told me to sit another side where it was tooo crowded and conjusted. I advised the supervisor if i could sit in terrace because of smoking shisha & they denied saying come at 4pm and you sit. Its totally disappointing from the team.
05 February 2022 22:57
The place is good but they have a disrespectful manager in day shift, and you cannot feel free there each five min one of the stuff come to you for no reason
. Now they promoting supermarket things like chocolate
19 November 2021 18:26
The cappuccino I ordered came in the form of waterccino! The drink supposed to be thick with a taste of coffee, what I had is water mixed with milk! Adding to the misery, the drink spelled all over the cup plate, and the waiter did not bother to clean it up to make it presentable
11 November 2021 6:25
The staff is way over rude, they push you to order more & more! That’s no way to treat your customers, if we want to sit with a sheesha, coffee and some snacks, it’s our choice, don’t shame us for not ordering main course or an expensive dish!
07 July 2021 8:28
Shakespeare and co.is a great place and i am a regular here but my experience at Dubai Mall outlet was the opposite of nice. The supervisor was extremely rude and uncourteous. I've never experienced such rudeness and impolite behaviour in any restaurant in Dubai ever. So dissapointed!
27 June 2021 17:42
Thank you for the professionalism and sorry for being rude. I don't know the name of the staff who answered my call thinking that I forgot my shopping bag in the restaurant.
I was angry and he was so calm and nice. He asked my phone number and called me back for update. I realised that I forgot my bag somewhere else. You deserve my apologies and keep up the great work
Thanks again.
27 June 2021 8:49
Dubai mall Shakespeare is a let down. Had no idea that the menu is different there, in terms of lesser variety. My usual sandwich was missing from the menu
30 May 2021 16:44
Very comfy atmosphere in their Victorian style outlets, although with this kind of furniture cleanness has to be more accurate. For the food I was happy with my focaccia sandwich very tasty and fresh. All the pastries that we have been trying are good and full of flavor.
23 May 2021 3:24
They can do better.
It depends on the branch where we dine in.a bit over priced.
I will visit there if I have no other options but I wont head to it in particular.
26 April 2021 20:33
I loveeeee their sitting area and the cake was delicious and hot, one of the very few places where I want to go back again and again
26 November 2020 8:24
Went there for a quick breakfast. Had a large yummy granola bowl. Generous helping. Bigger than I had expected. Good service. Overall a good experience.
17 February 2020 6:02
This place has been around in Dubai a long long time. What is great is that they have kept the quality of their food high. I had the meat lasagna this time and it looked and tasted amazing. The service was also top notch.
05 September 2019 13:07
Eten en patisserie van super kwaliteit. Internationale menukaart. De lekkerste shisha van Dubai. Nog redelijk van prijs. Uiterst correcte en vriendelijke bediening. Vestigingen op diverse locaties in Dubai De naar mijn mening de beste zit bij het winkelcentrum de Souk al Bahar met een prachtig uitzicht op de Burj khalifa.

Food and pastry of super quality. International menu. The best shisha in Dubai. Still reasonable in price. Extremely correct and friendly service. Locations at various locations in Dubai The best in my opinion is at the Souk al Bahar shopping center with a beautiful view of the Burj khalifa.
27 July 2019 19:04
Same Shakespear with the beloved new renovated menu, but with the special taste of the Dubai mall.
15 July 2019 18:50
I love this network of restaurants, but the menu choice disappointed me in this branch. The choice of dishes from main course is really small, just 4 for choice. And actually the staff is not much devoted when doing their job as the staff in Abu Dhabi branches.
01 July 2019 14:22
Was okay, still prefer coffee or tea in different international Caffe in Dubai. Nothing special service is okay not bad.
30 May 2019 16:30
Love the food, the staff, and the furniture! Just wish they have larger tables for large order:)
29 May 2019 20:56
جربت الافكادوا بالبيض
تجربة جدا مميز
واكل لذيذ جدا
ومكان انيق وبعض الجلسات مريحة
وشاااااي
يستحق التجربة
09 April 2019 6:33
Great delicious food. I have been to this place more than once and Everytime they never disappoint. Quality of food is amazing.
01 April 2019 19:52
I used to come to Shakespeare Cafe
They have an amazing coffee and desserts and also good breakfast
My last visit i notes that there's some changes
All the waiters are changing
They bring an Egyptian waiters unqualified

أنا كثير أجي لهالمقهى
القهوة والحلى عندهم لذيذين
الخدمة تغيرت كانت افضل في السابق
قبل ما يجيبون طاقم مصري غير مدرب
19 February 2019 1:22
Food and service was amazing. I ordered the strawberry lemonade and it was sour out of this world. Thankfully, the staff remade it for me and it was delicious.
12 February 2019 0:02
I am a big fan of this restaurant, I love their food, but the service was terrible at this specific branch! Nobody came to assist us for a long time, I had to keep calling for someone (although it was not so crowded) and nobody would even see me waving! We were sitting by the glass facing the ground floor.
I hope this review is helpful and causes the staff to be more careful and attentive to every customer.
29 January 2019 5:08
رائع من ناحية الغداء والحلا ولكن القهوة العربية لم تكن تشبة القهوة السعودية وتم ملاحظة ان القهوة الاماراتية تكون داكنة بعض الشئ عن القهوة السعودية للعلم
18 January 2019 5:45
Decent place to have breakfast or lunch on 1st floor of Dubai Mall. Very good variety of salads and big portions of pasta dishes. Service is pleasant and willing to help but still needs improvements!
20 December 2018 21:47
مقهى ومطعم وهو مكان جميل لقضاء فترة استراحة بعد التجول وشرب بعض من المشروبات السخنة كالشاي والقهوة او العصائر وتناول بعض الحلويات الغربية وتناول بعض الوجبات
26 September 2018 23:40
Bester Service den ich bisher in Dubai erlebt habe. Service Mitarbeiter Sharif rennt stets mit einen Lächeln um alle seine Kunden glücklich zu machen und die beste Shisha zu liefern.
02 September 2018 1:39
Breakfast at Shakespeare and Co is a must do, especially if you have decided to spend you day shopping at the Dubai Mall. It's the perfect start to the day.

Even thought most of the items in breakfast have egg in them, which leaves us with limited options, we love having their Mediterranean. Hummus with Zatar, olives and coffee.

Healthy, light and delicious.

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