01 November 2023 20:34
I bought my son a device for his birthday and paid the amount up to the amount of packaging for the birthday. The day before his birthday, they contacted me and said that the device was not available and that they would provide another color, but I needed payment. I accepted that and paid, and when I inquired about the delivery date, they decided that it was from 4 to 6 working days, what's the point?
I asked them to return the money and they also refused after 4 to 6 days.
I asked them to send it by express mail to no avail.
This site is only interested in collecting money without customer service.
.update.
Initially, I would like to thank Shopkees for their response to me, and that I was surprised to receive my package after they contacted me and apologized to me, and perhaps my reaction was exaggerated. There was a problem with the delivery time, but I was actually shocked at the speed of delivery. They deserve five stars for tolerating my reaction. I will definitely deal with them again
18 October 2023 2:23
This is my second purchase from Shopkees, and in both times they were perfect. They are fast accurate and attentive.their electronics are all original and with warranty. Love dealing with them
15 October 2023 14:27
Great experience! I never heard of Shopkees before and was initially skeptical since the price they offered was the lowest in the market by at least 15%. I was worried this will be a scam! I looked up the internet and found an article about them on a national news paper so decided to take a risk. The item was delivered on time by their driver. The item was authentic and originally packed by the producer. I have no complaints and will shop with them again!
08 October 2023 6:48
Exceptional customer service from Salman Faris
I had an amazing experience purchasing from Shopkees. Salman Faris, the sales support specialist, provided exceptional assistance throughout the process. His expertise and attentive customer service made the buying experience smooth and enjoyable and delivered exceptional customer service. He was attentive, knowledgeable, and went the extra mile to address all my concerns.
Highly recommended for his outstanding customer support
25 September 2023 17:34
I demand My 642 SR refund.
I paid 4,249.7 SR for
Apple MacBook Pro 13 with Touch Bar, Intel Core i5,8GB, 256GB SSD, Space Gray, Laptop, MV962B/A
on 7 FEb 2022،
Then changed my purchase and bought All - in - one Lenovo desktop.for 3,607.73
My money hasn't been returned until now.
23 September 2023 12:27
The service provided by Shopkees and the representative Salmanwas a great experience. I would definitely appreciate the efforts and quick responses that I got even after multiple questions. Salman was helpful n showed patience and handled all the query very well.
Thank you Shopkees and Salman.
26 August 2023 10:43
Additional purchased MC PRO M2. Thank you Shopkees and Thank you to Salman Faris for doing extra mile. Happy customer!
15 April 2023 18:17
الصراحة، منتجاتهم جديدة واصلية وتوصيلهم سريع بشكل خيالي
طلبت جوال ووصلني في اقل من 4 ايام والتغليف والحماية اللي طارحينها على الجوال مشان الشحن (رهيب)
استمرو على هذا و إن شاء الله راح اطلب أكثر من موقعكم
14 April 2023 16:12
My only comment is that shopkees should consider the western region within their delivery coverage.if I would have another item I like and available with shopkees, I would think twice and order it from another online seller.
11 April 2023 12:10
I ordered from Qatar, they are not responding to my concern as I paid for shipment fees and DHL show's that I have to pay.
Very bad customer service.
Will not recommend it to any one
23 March 2023 21:34
Ordered printer from this company. Very good company, good quality items, fast delivery. Highly recomend.
22 March 2023 8:38
I am extremely grateful to the Shopkees team for the wonderful shopping experience I had there. The delivery was very fast, the response was prompt, and the prices were great.
28 February 2023 7:43
Don't buy any item from this web site very bad customer service and selling very worst items, particularly don't trust this web site for electronics item.
27 February 2023 2:51
Received brand new watch in 2 days. Happy customer. I would definitely use Shopkees again. Thanks.
20 February 2023 6:04
Recently purchased an iPad Pro and got delivery within 24 hours and in good condition.
Actually, I have purchased numerous items from Shopkees, despite the fact that they take client requests extremely seriously, such as when I asked them (through WhatsApp) to add the Mi Band 7 to their shopping list two days after its debut.
They acknowledged, and the next day I was able to locate the item in the shopping category (New Arrived).

Therefore, it is clear that they prioritise consumer satisfaction.
In addition, I would highly recommend using Shopkees.

Just one question: I'm experiencing difficulties with the Android application; it's a little sluggish and I can't choose options for things that have several choices (size, color, storage etc.). Unable to navigate the option, you must do a separate search using the option (exact search with size, color and storage).
Please have a look at this problem and find a solution.

For the rest, I like using Shopkees to shop.
:)
14 February 2023 11:16
Shopkees service is good and I seem to like them. However thier delivery partner nasex worst service provider I have ever seen. Do not take my word just cheky the reviews for nasex! Overall Shopkees is really good and they keep their word and promise. Service experience would have been evey better not for bad exy with nasex. This is the second time I had very bad experience with this courier service. Thanks Shopkees for your good work. Please change your delivery service provider if you want to retain your customers.
10 February 2023 19:22
They offer affordable price and additional payment options using tabby most specially their delivery is very fast in which is the next day after you placed your order.
MORE POWER!
08 February 2023 5:05
Great customer service. Mr. Arum made an extraordinary effort to assist me with my order and made sure that I’ve received my order in a timely manner. Keep up the great work!
31 January 2023 0:55
Very bad experience they take charges for delivery already and the delivery person ask again for delivery charges without that he will not ready to deliver. The website is giving error to share any concern done mistake from purchase this place
11 January 2023 20:45
This is my third time Im buying Apple phone in Shopkees. Fast delivery. Thank you Shopkees.
05 January 2023 21:59
انا اشتريت موبايل سامسونج و سماعات جي بي ال. المنتج شغال و أصلي
استلمتو من المتجر داخل الامارات في نفس اليوم. راح اجي ازور مقركم ان شاء الله
18 December 2022 9:55
أسوأ شركه في العالم ، رسوم المنتج غير اللي معروضه على الموقع ، ولما يوصل المنتج ياخذون رسوم شحن كمان ، انا طلبت ايفون سعره 380 دينار سحبو مني 426 دينار ولما وصل اخذو مني 10 دنانير
16 December 2022 15:15
Great quality!
But I ordered to Qatar and had to pay addtional QAR50 to DHL which I was a surprise.
25 October 2022 14:31
Highly recommended website with professionally customer oriented team! I am based in Fujairah and I placed an order and the delivery was in 2 days, I requested them if they can guarantee the delivery in that time as I wanted to gift it to my wife on her birthday. The Shopkees team were so considerate they sent the delivery the same day within 3 hours I got my order! And they even gift wrapped it for me how thoughtful is that. Looking forward to my next purchases on this reliable platform.
07 August 2022 19:13
Such an amazing experience with the team nd hav really friendly atmosphere.great assurance on their product experience.
19 July 2022 20:35
Bought a few gadgets from shopkees. Prompt delivery and good quality. Customer service is good as well
16 July 2022 10:24
It was a tremendous experience for me to get such genuine products in most available time. All thanks to the friendly team for their support & efforts.looking forward more from you guys.
15 July 2022 7:42
I'm so happy that I found out shopkees when I scroll on tabby I am very satisfied as they deliver fast and the products are in good condition I am now recomending shopkees to all my friends thanks shopkees
07 July 2022 21:54
I'm very happy with their product as mentioned. They have mentioned 48 hours but i received my order within 12 hours, Thanks shopkees.
02 July 2022 14:38
I wish I can give this a 0 star.
I cant say the customer service is bad because i think they don’t have customer service at all.
No one answers whatsapp or call, no one updates you about your order. It has been 4 days and Until now My order hasn’t arrive. I am cancelling my order this shop may be fake. And the reviews of 5 stars are probably their own ghost employees.
26 June 2022 4:48
I ordered one iPhone and one watch both both are in a a good condition and fast delivery
Thank you so much
24 June 2022 8:08
Its always been a great pleasure buying in Shopkees, fast service and reliable shop. They will handle things smoothly specially when youre having a trouble in your order. Kudos to the team! Thanks Shopkees!
12 June 2022 2:37
I ordered an Apple product with Shopkees as the price with Shopkees was much cheaper than the price in local market in Oman. A delivery was promised in 2-4 working days but I was not happy that it got delayed further.

However, Shopkees contacted me and explained the reason for this inadvertent delay and as a good gesture, refunded me the delivery charge; as a compensation for the mistake that was all due to their delivery service agent in Oman.

Looking forward to receiving a better delivery service from Shopkees in the future.
22 May 2022 12:44
Worst services ever i have seen since 2 days i am following up my order still i did not got it very worst please guys dont order from this website please very worst customers services also
09 February 2022 19:08
Excellent experienced here in shopkees. Amazing. High Five. I will surely order again, as their service is very efficient and fast.
23 January 2022 10:14
Poor customer service. Misleading chat agent that made me buy a laptop at a high price compare to other store that couldn't work for a year.
17 January 2022 0:18
The worst company I have ever come across through! Extremely unprofessional! They were supposed to deliver an iPhone within 5-7 days and it's been a month that they haven't! Whenever prompted they say that it's under customs.we are following with DHL.please wait. It has been in customs and DHL for more than 3 weeks! And when I ask them for a refund after a month.they said they will cut VAT amount of something I never EVEN GOT! They refuse to help me in the refund process.and say we cannot do anything but either wait till the item arrives or cut the VAT amount of something I never even got! So if the item takes 6 months.they will not give me my item and neither give me my money refunded back! I will recommend that no one ever buy anything from shopkees especially if something is really expensive.kindly please do not purchase it from there! PLUS the cheap prices listed on the saudi website are lies! They should clearly put the tax exclusive and inclusive price beneath the product like all other companies do! My product was actually more expensive then any other company that would have sold it in Saudi! I could have easily purchased it without sale price in a much lower rate than what I ended up paying at SHopkees! Overall, never ever recommending anyway to purchase any item from their store!
03 January 2022 9:17
I do not recommend shopkees, had a bad experience and to cut the story short they are scam, time wasters and full of liars.dont get tempted to buy anything from them you will REGRET.
21 December 2021 23:42
A big thanks to Masroor, he is very helpful and accommodating through phone and messaging. You should recognize his amazing customer service skills! Kudos to you my friend.
04 December 2021 6:37
تجربتي مع الموقع ممتاز لكن فيه ملاحظه الي من السعوديه تضيف مع السعر الاجمالي ضريبه ١٥ ٪؜ مثال لو اخذت جهاز الاجمالي ١٠٠٠ ريال بتجيك رساله من شركة الشحن دفع ضريبه ١٥٠ ريال ١٥٪؜
19 November 2021 16:01
Thanks for been very helpful and responsive, I've had a wrong delivery and they send me another package. So pleased to deal with shopkees
15 November 2021 17:26
من افضل المتاجر للاجهزة الالكترونية وشحنهم الى السعودية مرا سريع
استلمت الشحنة بعد ثلاثة ايام من يوم طلبت والتغليف ممتاز
خدمة العملاء ماشاءالله عليهم ماقصرو في الرد والتجاوب السريع

راح اطلب مرة ثانية من عندهم… شكرا شوبكيس
03 November 2021 19:32
I ordered two times and everytime I had to follow-up. I always get promises about same day delivery but nothing happens. My last order was September 1 till today September 8 I didn't get it. Very bad customer service.
03 November 2021 19:21
Shopkees is a wonderfull onlinestore.they will assit you from the day of order till the the product is delivered.such a wonderful online store i have came through.thank you shopkees for being trustfull to me
01 August 2021 14:36
Unprofessional service, I bought 2 laptops and they back to me after 2 days that there is no stock although I paid full. I discovered after few hours that they have stock but they want to increase the price about 700 aed for each laptop.
They returned money but I lost 3 working days of my project.
29 July 2021 15:07
I have Ordered from Saudi Arabia.already Paid amount through Spotii including the shipping Chages. And today Received call from DHL saying. The supplier is sending COD shipment and have to pay 294 Saudi Riyal to receive my shipment still don't know why!
11 December 2020 14:46
انا من السعودية - تحديدا المنطقة الغربية - طلبت منهم ووصلني خلال ٤ أيام، منتج أصلي ١٠٠% و السعر عجييييييييييييييييييب!
مرة شكرا على الخدمة السريعة و الاحترافية و ان شالله حاطلب منهم تاني
23 November 2020 12:31
It’s a gift for my husband I really appreciated the effort YOU made may day because it’s not available in KSA so thank you so much it will be not the last.
21 November 2020 16:37
Shopkees ease me in my purchase decision. Shopkees always provided me trusted products at lowest prize in market. I m giving 5 star.
17 November 2020 21:22
الموقع مضمون ١٠٠٪‏ أنصحكم فيه وما راح تندموا
خصوصاً بأن اسعاره جداً مناسبة ️
The site is 100% guaranteed. I advise you and you will not regret it
Especially since its price is very suitable ️
31 October 2020 17:05
They are very bad to deliver to Saudi Arabia. The customer services are very rude and not helpful. If you from SA don’t buy anything from them because you will get it next year.
11 January 2020 9:42
Items available in better price in market and delivery is very fast and also highly appreciated customer service
31 December 2019 2:56
Very good products and authentic deals with lowest prices in UAE market.
Genuine commodities and warranties provided.
Fast deliveries and Really liked their services
17 December 2019 18:52
Cheap and Best Electronic Buyers Paradise in Dubai. Here u can get any type of IT product and gadgets at a reasonable price. Much cheaper than any store in Dubai.

Shopkees Delivery is very fast and secure, I got my product at the same day in Dubai.

They supplying and delivering the products directly from Shopkees team, no vendors or agents, so it's more secure and faster.
12 September 2019 4:58
Excellent Customer Support. I have ordered a gaming laptop from shopkees.they delivered on the very next day.i have some technical issues on the device.their customer support team fixed those remotely.
07 September 2019 12:17
Highly recommend the Sphokees.

I was facing major issues with office 365 license, but the way they solved the problem within an hour it's a praiseworthy.

Not only the service even the price are the best ever
15 July 2019 11:03
AMAZING, Unbeatable Price, Fast Delivery, Excellent Whatsapp Customer Service,
thanks a lot

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