Spectra Baby UAE

Great customer service team! My spectra s1 pump us definitely a game changer on my breastfeeding journey

The service was so efficient. Ahed was so responsive and helpful. He managed to resolve my issue within 20 minutes. Thank you so much!

The best brand, worth the buy.it’s compact, easy, and cuts down pumping time. We got the combo pack, it has so many other products too. The customer service is very good and quickly respond to any concerns.

S1 pump is the best pump I ever tried and believe me I tried many. ". I'm recommending this pump to my friend and to every mum planning to continue her breastfeeding journey with ease.

The Customer Service Team are amazing and respond really fast. Thank you Viji for your support.

Maryam

Excellent cosutmer service, my pump was not working and get a replacement, they pick it up for maintenance and provide a replacement on time!

The pump itself is excellent and the team at Spectra Baby are very helpful. One important note: choosing the breast shield to be bigger than you actual size (as suggested in the manual and by most lactation consultants) did not work for me. Once I got a smaller one the pumping was a lot more effective and helped me with increasing my supply.

Amazing customer experience and service from the Spectra team from enquiries, advice and delivery of the final product!

Love the pump and the handsfree set, very practical.
Thumbs up for the amazing customer service answering all questions promptly and helping with everything as well as the aftersales.

Second time to buy a pump from Spectra and value for money for sure.

Very worth it! Easy to assemble and pumps very well plus it works silently! No regrets buying spectra dual!

Really amazing customer support! Had troubles with the performance of my S1 Spectra and i was offered a replacement pump of the same category whilst they examine the pump. Really happy with the service. Fast delivery too of their products, the customer service team available on whatsup to answer all questions.

Easy to use and a great pump. Does it’s job well. Great customer service, they are always available on WhatsApp to assist you.

Friendly and extremely professional team. The office opens at 9am. My order was ready to pick-up by 9: 15am. They shared with me the summary of the instructions for "Spectra Dual Compact Confort Selection" via messaging so I have them at the palm of my hand.
The product and the company was recommended by "Satisfied" friends.

Amazing customer service, they answered my questions so fast on WhatsApp. I was travelling and urgently needed spare parts and their team handled my requests swiftly and guided me throughout the process of ordering to pick up. Also sent me updates all along the way (items ready, items picked up etc.). Couldn’t be happier with their service.

Very impressed with the level of personalised service. All queries were promptly addressed on the WhatsApp number. My order was dispatched and delivered within one day.

Very friendly and helpful staff especially viji and very happy with the products! I recieved my items on time and I really appreciate them for informing me when one of the products is not available but they will ensure to inform me once it arrives and dispatch it for delivery. Will definitely recommend my friends and family to order from spectra.

Great customer service and super helpful team, readily available and are always very patient in guiding you through the products and delivery process.

Great costumer service. Very responsive team that makes sure that they help you in any way possible. I'm a repeat customer and will continue to purchase from them.

Excellent products and excellent costumer service! I couldn’t be happier with the attention received to get my order ready for collection in less than 1h! And post-purchase costumer service also really good. Cannot recommend it enough

I so love their products… I never thought that my pumping journey would be easy using spectra dual compact electric breast pump. Also, their team are so responsive, they will assist you and give you an option to find the right pump for you plus tips on how to use the pump you’ve chosen. Thanks spectra.ae

I bought Spectra 9 plus
It is very easy to use and the size of perfect for travel. Highly recommend

The machine is amazing and my wife was very relaxed. Their customer service is awesome and a special shout out to Viji who always made sure that we were kept updated. Got it reimbursed too from my insurance company.

Amidst the myriad of products for new mothers, Spectra stands well above the others because of their exceptional customer service, user-friendly products and outstanding reliability. Though seemingly pricey, their products stand the test of time and maintain a high quality on repeated use. Through the past year, my wife and I have used everything from their UV sterilizer (highly recommended - couldn't live without it) to their bottle warmer (most reliable one I've used by far, currently used two to three times a day for its food steamer function)

Best pump ever. It’s not noisy at all. I love the set ups which you can choose which one is comfortable for you.
And Experienced a great customer service that assisted me and help me through all my questions and concerns. Thanks Lanka

Great customer service! I have contacted Spectra a few times now over WhatsApp and Viji has always been responsive and helpful with providing me information about the product and different parts.

Superb customer service! I originally started communicating with Spectra as I had questions about the Insurance coverage. They were very thorough and helpful. Once I decided to purchase the pump, I received all of the information necessary to buy the perfect pump for me. As a first time mom, i had many questions and felt very supported. I am so glad that I went with the Spectra 9 plus Freedom Selection package. Highly recommended!

Spectra S9 great product and very helpful team who provided guidance and also helped prepare for collection on short notice

Customer service is excellent. Just whatsapp your concern then they will respond immediately. Regarding the product its working really well. Definitely increased my milk supply especially now that im working. Highly recommended.

Best pump ever. And the best service. The team answers and actions very promptly. My only suggestion would be for the company to have a trial, test and learning session of the pump for first time mothers. As at this stage mothers are not confident about which pump to chose and how to properly use it. I believe when investing this huge amount in the pump, there should be a free session prior to be sure.
Thank you

Very nice and responsive staff to answer all your questions. Breast pump is easy to use and efficient.

One of the best costumer service. They assisted me from when start until when i decided to purchase my pump.

S9 is worth the money. I almost believe that pumping is really painful until I used this amazing product.

Thank you Spectra Baby UAE

One thing I learned is to ALWAYS purchase from Spectra baby directly. I faced a few issues and even though i had not bought my pump from them directly, i got the best customer service experience whereby they repaired my pump within one hour! They understand the pressure and stress a pumping mom goes through and to that I am very grateful:)

Very great customer service and support. The team fixed my pump very quickly and had exceptional communication throughout the entire process (from purchasing through insurance to maintenance repair). Some of the best service I have received in Dubai. Highly recommend.

This company is a distributor of Spectra in the UAE and instead of selling at a reasonable price because they get the product straight from the manufacturer with lower prices, they are taking advantage of customers and mothers by selling DOUBLE the price at 1800 dhs in the UAE. You can find this product on certain baby stores in UAE and on Amazon US from the official Spectra company at only 800 to 900 dhs with warranty than you can use in the UAE distributor company. Don't be fooled by paying double the price.
I have taken action on them and made a complaint in Dubai Economic Department and they will review their wrongful increase in price. I also spoke to the manager of the company and she didn't care to reduce their prices and only concerned with making profit from the customers.
Im sure they provide a great after retail service, but thats their job for being an official distributor of Spectra. They don't have to charge you DOUBLE THE PRICE.

Im a big fan of Spectra, its so true that they are the world's best breast pumps! Was really impressed with the support and guidance I received from their customer service team, made my life easier! Well done Spectra Baby UAE!

اجهزتهم رائعه وممتازة و نافعة جدا ، جهاز ضخ الحليب S1 هادئ وليس مزعجا ولا ياخذ جهد وسلس ،، و ثلاجة المعقم ممتاز جدا حبيته وايد ،،، و لديهم أجهزة كثيرة فقط ادخلوا راح يعجبكم ان شاءالله

Spectra - great pumps that come with even greater customer service. The team assisted me to get my pump through insurance. Definitely I recommend them to all new moms out there!

Great service, and great quality! One of the best breast pomp you can get on the market. I absolutely loved the service and the attention to details that they offer! Highly recommended

After only one month of using the Spectra S1 breast pump for the second baby, I wanted to share the FACT that this breast pump is the best compared to the one I used for the first baby. (Vasilica DIMANCEA sent us) e!

Its very usefull product and easy to use.i love it and strongly advice every new mother to have it.

The best breast pump with a high quality, yet affordable. This pump is a great investment as it will last for years, even with frequent use. Highly recommended.

Amazing service - I thought my pump was broken and the excellent lady at customer service offered to borrow me a pump while they were fixing mine. Faultless!

Absolutely in love with the Plus 9. My friends bought it also and everyone is happy. You can do a quick pumping session literally anytime and anywhere and its super easy to carry around. Do yourself a favour and get it!

One of the best customer service I have experienced. They will answer your queries promptly and politely. Good job spectra! I used a different pump in my first pregnancy. Hopefully I will be able to get your product through my insurance.

I just had my first baby boy and it’s been 3 months now, and spectra products have been amazing help throughout my journey. Really really great