53 reviewsAhmad Mohd Saif bin Shaffar, Building, Dubailand Residence Complex, Shop No. 2, Wadi Al Safa 5 - Dubai, United Arab Emirates+971 50 174 0645www.sugarpaws.mesuggest an edit
Visited the salon recently for the first time, for nail trimming for my dog. The staff was very nice and gentle with my dog and what I love the most is that they allowed me to be inside the room with them, which makes things way easier since the dog gets more relaxed straight. I booked an appointment online, which was super smooth and was not waiting at all when I got there! Salon also offers a lot of toys, pet bowls, accessories etc.and the prices for those and the services in general are very reasonable and good! Would definitely recommend and will go back again!
Groomer refused to trim my cat using only scissors, shop owner did not care enough to pick up the phone and address my complsiny after I drove 30 mins to reach them; traumatized cat for nothing, worse experience ever.
Worst possible grooming service; my wife had doubts about the overall hygiene when she visited the place but against our better judgement, she still went ahead with grooming for our cat. Now, he has a really bad fungus infection because of the dirty tools used. Avoid this place if you care about the health of your pet
They provide the best service for cats and dogs grooming! My favourite service is the doorstep service. My cat has health troubles and the groomers would take that into consideration always. Kudos to the Sugar Paws team!
We have tried so many places before and the only place Amira feels so calm and comfortable in is at Sugarpaws. She comes back so relaxed and groomed beautifully! Thank you Sugarpaws Team for treating our Amira with so much love and care!
By far the best grooming service of all time.every visit gets better.my cats always look extremely clean and smell amazing.i recommend this place to everyone.it’s so worth it!
Always a pleasure to take my beloved cat baby to Sugar Paws because I know he'll be very well taken care of. I appreciate the staff and how they always make sure he comes back to us even cuter than before!
I had my first pet grooming service for my cat - Kilua. JP was the one who assisted me for my cat’s grooming and because of him i will definitely come back again… he knows what he is doing and he is very competent in upselling their services genuinely…
Outright the best place for your pet's grooming needs. I have taken my persian cat here several times for shaving and showering and each time they took great care of him. They have a loyalty program as well, which gives you good discounts on repeat visits. Also, their store (which has a lovely aroma the moment you walk in) has a decent stock of pet supplies, which may be a bit pricey but useful if you are looking for a quick purchase. Highly recommended!
Great service, great staff. Everything up to standards and up to request! Thank you for helping me out with my puppy! Definitely will be going back again.
My two furbabies had their grooming today, one is 2.5 years old Snowy and another only 3.5 months old Piklu…this was Piklu’s first grooming and i was super happy.their charges are reasonable and they are genuine as they told me standard grooming is ok gor the puppy as they could have easily charged me more in full grooming but they didn’t, as before 6 mnths we should not do full grooming for a dog… i was super happy with snowy’s grooming too, and he seemed less stress this time…totally recommend this grooming place for our furbabies.
We have a very sensitive female cat, she doesn't allow to approach her easily. Cutting nails is a total nightmare. At the groomers it took us barely a few minutes, they handled her nicely and with care. The prior communication was also great. Will definitely come back again.
Our Golden Retriever puppy, Banks, isn't a fan of the groomers, but he loved the 2 gentlemen groomers at Sugar Paws. He went right with them and 1.5 hour later, he came out happy and smelling great. The 2.ale staffers were great. We have 2 other dogs and will ceerntainky bring them!
I would like to acknowledge Don and Marvin who are very professional and passionate. They took care of our fur baby nacho today as we availed the full grooming package. Overall service was superb and would surely comeback again with the rest of our fur babies. Highly recommended to all fur parent! Thank you Don and Marvin!
Kuya Don and Kuya Marvin trully cares about your pet. We brought our cat Nacho today and we loved how they took care of him. Good job! Thumbs up for Sugar Paws.
The groomers were so gentle with my dog and he absolutely loved being there! The wash and dry had him smelling so fresh and amazing and he was so soft. Can’t wait to go back!
Great service that is worth trying. The team was caring & the prices of the cat food was found matching the online prices on Amazon which is something I didn’t expect. I thought that the store price would be more expensive. The cat was groomed perfectly & I was happy with the service. Thank you Annie
This is one of the best grooming salon for pets in Dubai. The owner & employee’s take extra care of the pets which is a good thing to see. Have never seen them cut corners in order to complete the task and just try to finish early. There are many pet grooming salon’s in the area where I live (Jumeirah 1) but i take my dog to this place which is 24 kms from my house just because I feel they are the best. Keep up the good work team Sugar Paws Pet Salon
I took today my Dog to Sugar Paws. It was the first time I used their services and I can honestly say they were ‘Amazing’. The gentleman who took care of my dog was Marvic. He was very nice, friendly and took time to understand exactly what I want and he delivered to his promise. My dog has never been clean, well groomed and smelled great like today! They use great products and brands. The place is very clean and their tools and equipment are of high quality. They also sell great pet related products. I highly recommend them. This was our first visit but will not be our last, for sure! Thanks to Anni and her team for this wonderful experience.
Not recommended. Took my dog for basic grooming only do discover a few days later that all they've done is give him a bath although I double check by asking that they did the rest and I ended up doing everything again myself at home. A bit over priced, only went there for the convenient proximity to my flat.
But for the sake of details; parking is available and one star they get because the place is clean and staff are friendly
I took my 6 month old kitten for grooming today, Sugar Paws was just perfect! A gentleman called Marvic was so lovely and comforting, especially as it was her first time, he was just chit chatting with her throughout, honestly cannot recommend them enough! Also, price wise after a lot of research with other pet salons they were very affordable and the overall service I received was really high! Thanks so much!
Took my cat and it was a Great first time experience! They provided a discount for first time users of their service, which was a nice touch. Very clean, polite and would definitely recommend.
Took my cat to this place, first visit, the place is extremely clean, service is very professional and neat, they give a good discount for your first time visit, all in all a very satisfying experience.
I was nervous about trying a new Groomers. My dog Bella has had a bad experience somewhere else. When we arrived Bella was shaking but she immediately seemed to calm down in the care of these guys. It was like she knew it was going to be OK. When I picked her up she was happy and wagging her tail. A very good sign she'd been treated well. I loved how she was cut and groomed. They followed exactly what I asked for. 5* highly recommend.
Took our 2 dogs here for first time yesterday. The quality of service is unmatched. They do client after care as well. I was so impressed as they know exactly what they are doing. The doggies came home relaxed. They looked great and smelled amazing. We are so happy and will be using them in future again. Thank you for looking after our fur kids so well.
Had such a great experience at the salon with my dog who is terrified of being groomed, the guys were so kind and patient with her, They took their time and kept reassuring her the whole time, she came out looking and smelling great will definitely be using them again.
My first time going with my two dogs a small one and a large furry one! They did an amazing job. The staff were so friendly, kind and gentle with both dogs and they left looking amazing and fresh. Will definatly keep going back. Thanks Sugar Paws!
I love this salon! Everyone who works here is caring and kind, nothing is too much trouble. My dog is large and furry and always comes back looking amazing and smelling wonderful.
I have 2 cats, one of them with special needs as she’s a complete deaf. Normally she’d come home very angry and hiss at everybody after the grooming appointment. But today my cats came home so happy and they look so beautiful. This showed me that Sugar Paws Pet Salon they would listen to their customers’ needs and they do pay extra attention on the cats who require special needs. I would definitely recommend them highly and many thanks to their excellent customer services.
Not recommended. Took my dog for basic grooming only do discover a few days later that all they've done is give him a bath although I double check by asking that they did the rest and I ended up doing everything again myself at home. A bit over priced, only went there for the convenient proximity to my flat.
But for the sake of details; parking is available and one star they get because the place is clean and staff are friendly
5 stars treatment with my dog! Staff and management extremely professional and kind. They made all the efforts to accommodate my booking to the time I needed and the package Full Grooming was perfectly done. Marvic, the professional who looked after my dog, was extremely attentive to details leaving a perfect fur grooming and spotless cleaning! I would definitely come back again and will recommend to my friends.
So happy with the service we received! The staff were great and listened to my requests regarding my dog’s cut. She looks and smells lovely. After experiencing variable service from mobile groomers that came to the house, we will definitely be back!
Took my pug there for the first time and even during this pandemic, they took their time and gave undivided attention to my dog. The place is clean and immaculate. The staff is friendly and patient. Annie is such a sweetheart. Will definitely go again and recommend to friends.
I was nervous about trying a new Groomers. My dog Bella has had a bad experience somewhere else. When we arrived Bella was shaking but she immediately seemed to calm down in the care of these guys. It was like she knew it was going to be OK. When I picked her up she was happy and wagging her tail. A very good sign she'd been treated well. I loved how she was cut and groomed. They followed exactly what I asked for. 5* highly recommend.
It was my first time trying Sugar Paws Pet Salon and honestly I am blown away. They were prompt, efficient and super friendly to my cats. The staff heard me out about what I wanted and delivered exactly that. I also got a discount and a free gift. Look no further for your pets. This place is where you need to go to groom your pets. Highly recommended.
Great service and store! The owner and staff are very helpful, don't try to push unnecessary products or services, and genuinely cared about my fur baby. She came out of the grooming room looking and smelling amazing. Very happy and will definately be back!
What an absolutely amazing experience for our little one. Snowy was the happiest little thing at Sugar Paws! Annie and her staff are super friendly. There's also a retail area for your pet food, treats and other accessories needs. It's wonderful to have such convenience a store throw away from our community. Thank you guys.