Suzuki Service Center

I got an appointment for 2 PM after waiting months for an appointment
And now that I've shown up at 2 there's no one here. No one is answering the phones either.
It's so hard to book a service with these guys - no one answers the phone ever.

Very bad service. My car first time, service 7 hours taking.
Car insid not clean.plz inform your washing staff don't out the car without clean insid.

Great guys all of them, very happy with them, specially Khalid very supportive and hard working guy

Really appreciate Mr. RAKESH Branch Manager and Team for the committed and prompt service. Great people and excellent professionals.

It was a great experience to visit the Suzuki Deira Service Center the staff was very much cooperative and supportive specially there Manager Mr. Arslan Sameer and there services are perfect as like the brand name Suzuki

Special Mention to Mr Arslan. His the branch manager whom helped me fixed my problem as soon as possible same day as I went there. Since mr car is new and I accidentally made a scratch from the barrier in parking, Mr arslan and his helper helped me to resolve it and wiped the scratch to make new as same like before. Thanks Suzuki Sheikh zayed, more power ️

Special Mention to Mr Arslan. His the branch manager whom helped me fixed my problem as soon as possible same day as I went there. Since mr car is new and I accidentally made a scratch from the barrier in parking, Mr arslan and his helper helped me to resolve it and wiped the scratch to make new as same like before. Thanks Suzuki Sheikh zayed, more power

If you are driving suzuki cars, then this is the best place to service your vehicle, very friendly staff, especially Mr. Khalid and Mr. Arsalan (Manager).

I went to buy some parts. It was super quick, staff is very informative and guides us on our purchase.you need any Suzuki parts Richard is the person you should meet.

Approachable, helpful staff Specially Hussain and they will treat you like a priority customer!

Completed 20k service of my Jimny and made it like new again! Very happy with the service offered.

Big Thanks for Mr. Khalid Ibrahim for his professional support and help as usual have an amazing day, thanks again for the amazing followup.

It has been a little over three years I purchased a suzuki swift. From day one I felt fully at ease with Mr Khalid and his team.
Always sincere, helpful, fast, good service & good advice. No hidden charges.
I have purchased so far a service contract and twice insurance.

Within the first two months of the purchase I was involved in a big accident that nearly destroyed my car. Mr Khalid was the best support in this difficult moment.
He made sure insurance approvals were in place and he also managed to give me back the car brand new right before the Christmas break without me even requesting.

Five stars with all my heart!
Please continue doing a great job!

Bought a brand new jimny from Suzuki
complaint 2 times about the side mirror being loose.they ignored twice to change although should be covered in warrany since it has manufacture fault from the moment bought. While driving the mirror fell off and took it to the them and instead of changing after 2 complaints registered, they told us that someone hit the mirror and broke it and refused to change again.
Worst service centre and extremely unproffesional. They think i was begging for a new mirror when its theyre fault it fell off since i complained twice and they did nothing.
Service manager and his team are extremely unprofessional and i do not recommend anyone dealing with this centre

I would like to thank Mr Hamdan basher for a great corporation and support in response to get my Suzuki ciaz repaired on time. I would look forward to contact Hamdan basheer for my further services of my car. I wish you good luck n continue the same for all

Khaled and his team are super amazing! Excellent customer service and very friendly. I lost a card down my centre console, and they sorted it out for me in less that 20 minutes! Very impressed!

I would like to thanks Suzuki - Al ROSTAMANI for the service, Especially Mr Ibrahim for his upscale and honest behavior on his appointments, and also for his time. Just he wait for me 10 minutes after his duty (closing time) to complete the car delivery transaction for me due to my delay in arriving before the required time. I thank him for his good tact, sophistication and honesty, and I would like to thank the Al Rostamani for hiring employees like him to work with clients properly.

Best Regards
Mohammad Ali

THE Suzuki team in Al Quoz are very friendly and outstanding at what they do. Special thanks to Mr Hamdan for all your help and support.
Keep up the good work guys.

I'm really impressed with the service a friendly team of service advisor they're all happy and very helpful. Thank you guys for the amazing customer service! Its a great pleasure being dealing with you all.keep up the wonderful service.
A satisfied customer!

Hi hello to everyone,
I am really impressed that I get quick response on the same time for service. And specially MR RASHID customer advisor he's treat the customer like brother. I appreciate the way he's talking with the customer and experience. God bless you brother.

Overpriced service, visited the spare parts counter 5 times, spares not available and order not possible (differential drain plug and fill plug washer and o-ring / transmission cooling hose / radiator clamp) i ended up ordering spares from japan megazip.net / don't reply with a phone number, just improve your spares parts availability

Nice customers service.when you visit here pls contact with khalid.he is one of good customers service officer.

Extremely happy with the service at this service center. There are no hidden costs, they do the work quickly and well.

Bonus points for ensuring each car leaves with a bottle of water. It's really the small things that add to a fabulous experience.

My car had an accident so i had to take it here for repairs. It was my first time becoz normally i take my car for service in deira showroom.which i love. My insurance wasnt nice at all (will wrote that review also), but after they authorized the repairs.i couldnt get any update on when my car will be fixed. I had to call the suzuki staff everyday and she says she will call me for an update.which she didnt do. Kept reminding her that i live in ajman and have to use taxi during my morning shifts coz there r no buses operating then. Its now close to 2wks and she has promised car will be ready on sun/mon.will update if thats true. Car was ready a day earlier. Picked it up today.sun.

Always ready to help me with a service with or without a booking. They are pleasant and professional.

They do not even have simple spare parts, like windshield wipers in stock. That is the price the customer has to pay, when unqualified people get hired.

I thik those guys have keep respect to everyone. I am remember when the Guard told me that you are not authorised to use toilet in Suzuki.

Great and fast Quality service. Had my major maintenance here and Kathryn was very helpful enough to accommodate us and explain the needed work to be done. Also, it's the place where they can do body repairs. It's a less crowded place than the Deira one if you do not mind the drive.

BEWARE AND AVOID THIS GANG!

The staff is not straight! Be suspicious!
They will be deny their fault and fix it on your cost!

I just recently service my car for a supreme car wash but the result was very disappointing. I suggest Suzuki Deira, the car wash service is very good and you have no reason to complain. I won't come back in this service center anymore.