Swan DMCC
11 reviews Mazaya Business Avenue, SWAN- Dubai Office Diamond Business Centre BB1 Tower, 18th floor, Dubai, United Arab Emirates +971 52 853 8713 www.swanmedsupply.com suggest an edit
22 February 2024 23:41
I have my loupe from SWAN ,very happy with the service,Mr.ISLAM is very helpful and following up in all the requests.
07 October 2023 19:33
The entire experience was absolutely horrendous! The product kit turned out to be nothing like what was promised, and to make matters worse, it arrived incredibly late, taking twice as long as expected. I reached out to the sales department, but they completely ignored me, it was horrible
08 April 2023 3:29
I would never recommend better loops and saddle chair than the Univet loops and Sally chair.
Big Thanks to Abdulrahman and Islam for the excellent service and cooperation.
Big Thanks to Abdulrahman and Islam for the excellent service and cooperation.
20 March 2023 4:42
The Univet loupes are Amazing, very light weight and the field of view is good.
Very good customer service
Very good customer service
10 March 2023 11:31
Best loupes company in U. A. E, from the quality, the performance, taking care of small details to give An amazing loupes, mr abdulrahamn he is the best from day one calling me and taking the measurements until I receive my loupes he is taking care of every single detail, he is outstanding
Thanks for all swan staff for everything
More than 10 stars ️️️
Thanks for all swan staff for everything
More than 10 stars ️️️
01 March 2023 13:48
A great company with many dental merchandise to select from, dental loupes are best in price and quality.
28 February 2023 13:50
Really it was an exceptional experience with SWANN DMCC. Very helpful and professional staff. After sale service and follow up is up to standards. Many thanksss
22 February 2023 23:40
Having dealt with hundreds of professional companies as the owner of a clinic, I feel compelled to address my issue with this company.
I have never come across such an arrogant, obnoxious and difficult company to do business with.
I ordered a product and was informed by their representative that it would be delivered within a certain timeframe. However, this was not the case so I cancelled the order as it did not arrive in the timeframe as specified verbally by their representative.
Having cancelled the order, they refused a refund - suggesting it was the issue of their third party and I should address them directly. However, on speaking with the third party, Toothpick they informed me that it is the responsibility of Swan to simply confirm the refund and they will kindly issue.
On calling Swan, I was met with verbal aggression and threatened that if I did not accept the item, that I had already cancelled, they would take legal action and indeed fine my company.
It is incredulous that such a company would intimidate clients in such a way.
Having had no resolve we then placed an honest review on Google, I received this email response from the company.
……‘“We will also claim compensation for the damages caused to the company with a minimum of 5,000AED/ day for each day the review was there”….
I have no intention of disrespecting this company, their representatives or product rather I simply ask for honesty and transparency.
I still await their response.
I have never come across such an arrogant, obnoxious and difficult company to do business with.
I ordered a product and was informed by their representative that it would be delivered within a certain timeframe. However, this was not the case so I cancelled the order as it did not arrive in the timeframe as specified verbally by their representative.
Having cancelled the order, they refused a refund - suggesting it was the issue of their third party and I should address them directly. However, on speaking with the third party, Toothpick they informed me that it is the responsibility of Swan to simply confirm the refund and they will kindly issue.
On calling Swan, I was met with verbal aggression and threatened that if I did not accept the item, that I had already cancelled, they would take legal action and indeed fine my company.
It is incredulous that such a company would intimidate clients in such a way.
Having had no resolve we then placed an honest review on Google, I received this email response from the company.
……‘“We will also claim compensation for the damages caused to the company with a minimum of 5,000AED/ day for each day the review was there”….
I have no intention of disrespecting this company, their representatives or product rather I simply ask for honesty and transparency.
I still await their response.
19 April 2022 0:46
Delivery experience is good but in the app has less feature like, Deleting the prescription records, as the doctors made changes or prefer substitutes for the medicines.
10 April 2022 3:18
The quality of the dental loups is amazing
Very comfortable, special thanks to Abdulrahman and Mr. Khaled.
Very comfortable, special thanks to Abdulrahman and Mr. Khaled.
11 March 2022 15:50
It was very bad experience, 4 months and I didn't receive my Loupes, I don't recommend to deal with this company.