29 January 2024 8:11
Nice hotel but service out of control. When we arrived there was only one employee at the check-in counter and we had to wait a long time. There were three concierges, but they didn’t know how to check in. The service is particularly bad in the breakfast restaurant. We are rarely asked about our wishes. Empty plates are not cleared away. The service in the dinner restaurants is often poor. With half board we are denied the included wine until I ask for the manager. I have to wait 15 minutes for a waiter to come near the table so I can ask for the bill. The service at Sui Mui was particularly poor. On the beach we sometimes get 2 bottles of complementary water, sometimes not at all and only one bottle upon request. Overall, the staff doesn't seem to know their own rules. The rooms on the city side are loud. Construction noise and noise and bragging cars. AC is loud too.
22 January 2024 5:36
Marhaba

The hotel's location is truly amazing as it is conveniently situated close to everywhere you would want to go. Not only can you easily reach the beach for some fun in the sun, but the hotel is also surrounded by a wide variety of restaurants, catering to all tastes and preferences. Whether you're in the mood for fine dining or seeking more casual options, you'll find an array of culinary delights at your fingertips.

In addition to its prime location, the hotel boasts an impressive range of amenities. From pristine swimming pools where you can take a refreshing dip, to dedicated kids' areas where little ones can frolic and play to their heart's content, there is something for everyone. The hotel truly understands the importance of catering to the needs of all its guests.

One of the highlights of this exceptional hotel is its proximity to two iconic landmarks: JBR and the Palm. A mere 10-minute drive separates you from the bustling JBR district, known for its vibrant atmosphere, stunning beachfront, and diverse entertainment options. Just as close is the Palm, an architectural marvel that offers a glimpse into a world of luxury and exclusivity. The fact that this hotel is nestled amidst trees gives it a unique touch, transporting you to a tropical paradise.

The lush greenery surrounding the hotel creates a serene and tranquil atmosphere, allowing you to unwind and escape from the hustle and bustle of everyday life. As you stroll through the hotel grounds, you can't help but feel a sense of peace and serenity, as if you've been transported to a different world altogether.

In conclusion, the hotel's amazing location, coupled with its wide range of amenities, including the beach, diverse dining options, swimming pools, kids' areas, and the proximity to JBR and the Palm, make it a truly remarkable destination. It is a place where you can immerse yourself in nature's beauty while enjoying the finest comforts and experiences. It truly is a slice of paradise in the heart of the city.
25 December 2023 3:11
We came for a beach day. Sat by the beach for food - wrong order came which meant my son was left waiting for a long time and there was a fly in the seabass. Team took the Caesar salad off the bill to compensate. The pool was heated and my sons said the ice cream was the best they’ve ever had! So some wins. Would come back for the wins
Also the heavenly spa was amazing! The butterfly massage was one of the best!
21 December 2023 15:50
I came on the 24th of December with my relatives to the Mina Kitchen the buffet restaurant.
Food is very basic, no service, kids are running without control in the restaurant.
Definitely a shame for a 5* hotel
05 October 2023 4:27
Went for Sunday Roast
Various packages
Fantastic range of food
Entertainment provided.
Lovely setting
Walk to the beach
04 October 2023 23:19
One of my favorite hotels in Dubai, it might be my 5th time visiting this venue, it seems always as first time, friendly staff, delicious food on breakfasts and dinner buffet, clean rooms, kids activities are very nice, over all they deserve 10 stars
My only one note is the new water bottles, the taste is wired and sweet, please consider changing the Type of water
03 October 2023 18:10
I was so lucky to stayed at this hotel 3 times. Every time I go there they surprise me with something new. The stuff was very kind and helpful specially the room service supervisor. There was a tiny issue in my room and in a couple of minutes they fixed and they leave a nice note with a kind gift and flowers.literally they deserve the 5 stars rating and am sure if am not satisfied with them i will never back again so keep up!
30 September 2023 7:13
The private beach is the highlights spot for visitors.
Location is good.if u want to access the palm Jumeirah.
Pretty peaceful
29 September 2023 14:51
Location is just breathtaking. The ambience is on another level and feels like home away from home. Breakfast was great, lots of varieties and felt like a brunch literally. Good staff as well especially Sathish who was always ready to help. I highly recommend this place
21 September 2023 9:27
Such a luxurious hotel with a great view.
My family and I had so much fun in the Waterpark. Breakfast was great with a huge variety of food
19 February 2022 1:54
We had a lovely stay. The property is gorgeous and very kid friendly. Breakfast is top notch! Service overall is amazing. Only issue was room cleaning.it was never done properly and always had to call to get the coffee bar replenished.
25 January 2022 22:03
The hotel itself is Beautiful and the grounds and rooms as well and everything is spotless.
We actually transferred over from St Regis Palm to be on the beach but wish we had stayed there our whole trip due to the superior service they really make you feel you and your needs are important.
The staff will happily bend over backwards to help you in any way possible. I would like to give a personal thanks to Careem the front desk manager for making our vacation extra special.
Katerina at the travel desk was great booking all kinds of fun activities and great communication, the Concierge desk went out of there way to help us get our covid test results calling the service every 5 min which I believe was the only reason we made our flight. (Side note the outside service not Marriott promised results in 8-12 hours and got them at hour 15 on our way to the airport so be careful)
I am a Titainium member with Marriott for 9 years which means 75 nights a year and this is the first review I have made so that says it all.
03 January 2022 17:44
Had dinner with girl friends. Menu is perfect, something for everyone. Service was awesome and staff were very accommodating. Will be back definitely!
02 January 2022 12:17
It was extraordinarily with full of servcies.kids enjoyed a lot. Excellent for relaxation.what a view and what a staff services. Mr Kareem Aziz Front office manager is extraordinary. Very nice Vallet staff with Tesla charger also. All well.excellent.extraordinary location.
30 December 2021 22:02
Bubbalicious brunch, spot on dining and nice guests. Better now as it’s not as loose and chavvy as in the past, has a nice relaxed vibe. The staff are great and attentive and the food simply excellent.
17 December 2021 18:07
A wonderful place! Service is excellent and the architecture and interior design is a pleasure for the eyes.
16 December 2021 9:11
This “hotel” is infact a nightclub with bedrooms, if you plan to sleep, this is not the property for you, blasting bass music is the all night speciality, and reception claim to “send security after the noise” when it’s coming from the club in the hotel. Hen/stag party this is your property, everyone else need not stay here. #absolutehell #nightmareindubai #wishIwasinatravelodge
27 November 2021 16:06
Alot of construction work inside the hotel that can't help to sleep with manipulative behavior from the mangers in the hotel and with alot of promises to compensate and in the end nothing.very bad experience wasting time and money
16 November 2021 16:40
Rude staff, very noisy place - banging and work being carried out, 4-6pm, during a function at Mina's Kitchen. NOT RECOMMENDED to go again.
21 June 2021 16:22
We had dinner at Bussola restaurant which is one of our favorites in dubai, and we visit once a month on an average. The food quality and quantity is great, the options plenty and the staff very friendly. Prem is one of the regular waiters that serves our table. Very calm person, very friendly, and attentive.
Highly recommended.
10 June 2021 19:31
Visited several hotels in Dubai - this one was a best overall experience. Pools and beach are great - you can choose grass or sand or enjoy in the adults area while very welcoming personal taking care of your kids. Well done to the manager.
15 May 2021 11:53
Genuine pleasure to stay: style, ambience, service and especially cuisine. Far cry above the neighbouring Le Meridien
04 May 2021 21:03
Visited this magnificent hotel sometime in 2012 for a Conference Event, and it was the host chosen location, The place was fairly new at the time and all the amenities are new, the lawns are well manicured and the food was delectable. Was not able to visit the rooms though as I was booked in another hotel, but I am sure it would have had premium quality. Love the place and would definitely come back soon if given the chance!
06 April 2020 2:25
This place has a beautiful, lively, relaxing and comfortable vibe. The buffet brunch is to die for. Every conceivable type of food was on offer. All of it expertly cooked and prepared. Great selection of alcoholic drinks. Friendly, welcoming and professional staff.

It was an experience I will never forget and I must return one day soon!
25 March 2020 3:35
Perfect for the brunch! Great view with variety of food counters from various countries. Non-veg lovers can feast on seafood and different kinds of meat. Limited options for vegetarians but smacking starters. Don't miss the cocktails and deserts which are top notch and refreshing! Don't have to worry about kids as they have a small play area with fries and pop corn served.
24 March 2020 0:34
Nice hotel with very friendly staff. Outstanding breakfast and very large rooms. Also nice to see little details like celebrating Nutella Day.
16 March 2020 3:38
If you're in Dubai for vacation please stop to this place they serve a delicious food in various restaurant enjoy it
07 March 2020 8:14
Westin hotel is famous every where with the elegance and clean. Good staff so I guess whatever I wrote wont be enough.
16 June 2019 11:16
An excellent functional business hotel with variety of services and amenities. Located on dubai marina and very proximate to Jumeirah Beach Residence JBR. Have a beautiful beach and access to multiple swimming pools. Suitable for families and nice vacation as well. Indoor shopping is available and the variety of food in the multiple restaurants is amazing. 30 - 50 minutes away from dubai international airport (according to traffic). Staff are super friendly and helpful.
03 June 2019 9:26
Very nice hotel with great services and located opposite Dubai Marina. Great cellection of food very crriative and rich buffe
I wish the staff and management all the best of success and prosperety and highly recomended for stay and having good gathering time with family and friends.

I gladly give them a five star rating



فندق لطيف للغاية مع خدمات رائعة ، ويقع مقابل مرسى دبي. تشكيلة رائعة من الأطعمة المتنوعة والغنية للغاية
أتمنى للموظفين والإدارة كل التوفيق والنجاح وأوصي به بشدة سواء للاقامة وقضاء وقت ممتع مع الأصدقاء والعائلة.
وبكل سرور أمنحهم تقييم خمس نجوم.
26 April 2019 14:00
No need to stay at the Burg when you can stay here! Great pool scene, excellent food choices and exceptional service.

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