Tiffany & Co.

My recent visit to Tiffany & Co.at Dubai Mall was made truly exceptional by their client advisor, Catherine!

You’re really good at following up with the client so as to ensure that they are never left in the dark. Keep it up!

Like this looks Tiffany SILVER AFTER 2 months! (and use not every day, wear like 10 times max)

They are says it’s silver, I never so it silver like this.

I don’t like this company at all!
1) quality not good and they are don’t have certificates
2) 1 months I wait when manager call me back
3) 3 months I wait when company fix problem
4) staff NO KIND AT ALL!
5) they are lie

THE SAME STORY IN THE MALL OF EMIRATES.

Not recommended this brand!

Rania the client advisor in Dubai Mall is excellent. She advises customer in a very professional way and knows well the product. She knows exactly what to recommend. I really recommend ther if you need anything at Tiffany, She is very welcoming

Very bad experience with the arabic staff adham very rude and disrespectful man he should not work in front of customers very disappointing

Rania had us, she was soooo kindddd she offered a lot of help we chose the perfect gift thanku

Thank you for Miss Galia for my memorable experience in Tiffany Dubai Mal! She was extremely friendly and so knowledgeable about the collections, she make for us small tour in the boutique, let us to sit and offered drinks, told about the history of Tiffany, we was so impressed! She helped me to choose the gift, and showed options which i will do next time

We had a communication issue with one of the sales agents in this store, and we were so lucky to meet Phillip who gave us the best Tiffany customer experience ever! This guy is truly the best Tiffany’s ambassador and thanks to him we love even more the brand! Thank you so much Phillip for all your advice and your kindness we are having a very nice honeymoon WITH our rings due to your very professional move to solve the issue?

Tiffany is the best shop center for Jewelry special Diomand jewelry shop in Dubai & Abu Dhabi UAE.
I have worked with Tiffany & Co. In Abu Dhabi branch in The Galleria Mall.

Tiffany’s jewelry is amazing
I would like to mention super professional Sales Executive Perizat, who made my experience with Tiffany unforgettable. Many thanks!

Wonderful experience and the most polite staff. Their knowledge about each craft of jewellery is exceptional. Elena understands what we would love and Vlad is a gem.

I must say my outfit was a complete tourist style one (jeans, cap, sneakers, backpack … in summary nothing not even close to girly/fancy) so, I literally looked completely out of place to be honest; first they looked at me and concluded I was “window shopping” (which was logic), but then when I explained it was my birthday and I wanted to give myself something nice that I could wear daily, they were awesome. They started showing me pieces matching my request and I tried them. They also brought some coffee and cookies and sang “happy bday” to me…. Very sweet from the personnel (other customers also sang, that was funny). I found the perfect piece for me and enjoyed everything. If you go to Dubai mall and visit Tiffany and Co, ask for Mohammed, he is awesome and made my birthday memorable (I was feeling a little depressed and lonely before entering).

Excellent service from Catherine, very knowledgeable and very friendly. Will certainly be using her again!

You ain't arrived unless you've had breakfast at Tiffany's. My favorite jewellery store. Their iconic key design is a must have in your collection. Overpriced and decadent.

Worst experience in dubai mall we wanted to buy a ring we waited 20 mi without anyone taking care of us while half of the staff was available. Go to cariter opposite they know how to take care of their customers.

I tried to enter the store and was told by security that the store was full and I would have to wait. Looking through the window, I saw 3 customers. I felt very unwelcome. I have been to many Tiffany stores and have never been treated this way

Excellent customer service, representative welcomed. Drinks have been served, sales assistant was absolutely perfect.

Wonderful experience and the most people staff. The knowledge about each craft of jewellery is exceptional. Elena understands what we would love and Vlad is a gem.

I called at 11: 15 to tiffany and co wich is located in dubai mall but the guy or should i say gay that im talking to is very rude and i wasn't finish by telling him something I heard him say bye and drop the calls I was wondering if how you can hired an employee that doesn't know how to response properly to the caller a person who don't know what good Manners is you shouldn't tolerated this kind of act of your employee such a disappointment

Overall, Tiffany is Tiffany, gorgeous place with variety of options and a world class service.

Im personally a big fan of their perfumes and wedding bands.

I would usually rate it 5/5, but on my last visit today i received a horrible service for buying something that was supposed to be really simple. The person offering the service seemed to try to push me to go to other places rather than helping me choose.

But still, in general, Tiffany one of the best service on the gift shops category

Store location, outlook are brilliant.
Jewelleries are as usual beautiful but very costly due to brand name.
Only thing that bothers me everytime is the condescending attitude of the staffs. They don't welcome you in a friendly way, its always like suspicious look and showing superiority. But the moment you buy something, their tone and words become so sweet and they even carry your bag around.
Such a brand should focus more on customer experience, not just on Jewellery. Because I believe luxury jewellery brand like Tiffany is more about whole experience, not just paying for diamond and gold. If that is the case, then then there are thousand different cheaper brands in market.

Terrible customer service! It is a pity for the brand. We bought on 29th 2 products that we asked to be personalized so we were asked to return on 1-2 of January. We returned on 1st and only one was ready, returned on 2nd and still just one ready so we had to take it as it is since we had a plane next morning.
I don’t recommend this store and shopping experience to anyone

The store is brilliantly arranged.
Just one thing to be looked upon. CUSTOMER SERVICE!

We were assigned with a sales person whose name was Mr. Murphy. I would like to reiterate the fact that you need to really really understand the concept of handling a client and answering his/her needs.

My experience with my fiancé was not a pleasant. We had asked difference between two variety of rings, The answer was a blunt. ”they r just different type of diamond”. A customer needs to know what is he paying for!

As a result, we ended up at Cartier.by the time we got out.we have understood what a diamond stands for.finally customer service is the difference between how a customer chooses brand.

Please do not deal with Murphy!

I want to say big thanks to Jessica from Tiffany&Co, Dubai Mall for the excellent customer service and help with making one very special day in my life!
We stayed in Dubai for 2 days and my boyfriend decided to propose me at Tiffany’s. Jessica made all preparations very quickly and in the best possible way! I was very impressed and so excited!
Jessica is very warm, attentive, helpful and professional, she is a huge asset to your boutique!