25 August 2023 19:52
The first time we ever used a nanny service on holiday in Dubai. All I can say is Giselle is absolutely awesome. She was 100% every minute of her time with our kids. We had a 4 year old 2 year old and a new born. She was on point for everything. Nothing seemed as though it was too much. She was always there to help and it genuinely would not have been a holiday without her help. If you need a nanny that just knows what to do and is super friendly to your kids then GISELLE is the nanny you are looking for. A massive thank you for doing such an amazing job. I will without a shadow of a doubt be using her again.
14 July 2023 12:42
We really enjoyed the first experience with Twinkle. From the moment we’ve contacted them to after job was done. Not to mention that Sanoopa, our nanny, was amazing and really caring with our little one. She was very interested in learning and engaging with our son and his routine. He was so happy with her and it made us happy too. We are definitely contacting them next time needed!
18 June 2023 17:08
Fantastic experience! Sammy came to my work office to collect a blood sample. He was kind, patient and very knowledgable. Would highly recommend this company and service. Thank you!
06 June 2023 11:36
Very unprofessional, been waiting for a quote from them for a week. They send a bunch of questions and then don't reply. As if the prices are something that needs to be hidden.
31 May 2023 19:15
If I could leave 0 stars I would!
New mother of twins - after a couple of week using the same nurse I inquired about entering a monthly contract as I was happy with the care the nurse was giving. Since I made this enquiry I ran into a number of issues.
1) the nurse stated she needed help with the twins as one of my baby’s was sick. In which case I was never informed of this when the nurse left the house in the morning! If my baby required medical attention I should have been informed. I then took my daughter to king hosptial to be told by the dr that there is nothing wrong with her.
2) after this issue I went back to the management as put it down to miscommunication and asked to enter into a monthly contract. Since there was no financial Benifit for booked 4 week or 1 day I decided to decline the monthly contract and pay as your go. And since this I have received “the nurse is not available” which is no issue, I then go on to ask please let me know when she is available at 11am. By 10pm I still not recieved any updates as when I asked for the third time I was told the nurse i was using is not longer available as she’s entered a monthly contract.

Previously to this also twinkle sent a fill in nurse from my usual and made the booking difficult saying “you should only use 1 nurse your comfortable with” and made me second guess the booking. I said no this is fine just please with someone that has twin experience. To my suprise when the nurse come in the evening she had 0! Twin experience and I sat in the nursery all night helping her with the babies. So it defeated the purpose of the booking!

Seems like this company cares more about the finical gains rather then the care to the babies
24 May 2023 7:46
Perfectly on time, vibrant attitude and excellent services.
Definitely will book again
22 May 2023 15:20
I am really satisfied with Twinkle. Amazing service. I broke my hand and Aisha is doing miracles with her knowledge of Physioterapy! Really recommend! Sammy is also very kind.
04 May 2023 14:52
Sammy is excellent, very helpful, friendly and respectful. I was really happy dealing with him as he made everything easier for us and all the team are incredible
29 April 2023 18:03
Fantastic service! I’m very happy that I decided to take the night nurse for my newborn baby. Jeddy is very professional, gentle and kind. She shared with me many tips also regarding the breastfeeding as she’s lactation consultant! I strongly recommend Twinkle!
16 April 2023 13:40
I recently had the pleasure of having Sammy from Twinkle Home Health Care take care of me and I must say, he truly exceeded all of my expectations. From the moment he walked in the door, he radiated kindness and professionalism.

Sammy went above and beyond to make sure I was comfortable and well taken care of. He was knowledgeable and always had a solution for any problem that arose. He made sure to explain every procedure and medication he administered and made sure I was informed and comfortable with everything. His attention to detail was impeccable and he consistently followed through with any requests I had.

But what truly sets Sammy apart is his genuine care and compassion. He always had a smile on his face and took the time to get to know me and my family. He made us feel like we were his top priority and always put our needs first.

I am truly grateful to have had Sammy as my nurse and would highly recommend Twinkle Home Health Care to anyone in need of top-notch care. They are lucky to have such a wonderful nurse on their team and I am lucky to have had him care for me. Thank you, Sammy and Twinkle Home Health Care!
04 February 2023 6:52
I hired a child care nurse from Twinkle Home Healthcare to help me with my 2 year old daughter during a one week vacation in Dubai.
I am a mother who takes care of her baby alone without help, hence I am picky and don't trust easily.
Rubylita Garcia was immediately able to build a positive relation with Maria. Not only she masters great communication & care for toddlers, she is very trustworthy, and on top of things. Ruby is always alert around the kid/baby, never late for her shifts, she's gifted & professional.
Lucky is the parent who is able to get her support. I was able to leave Maria with her in playgrounds & in playing areas in the malls like Magic Planet. Thanks to her I was able to enjoy my vacation. If I go again I wouldn't pick anyone else to support me with my toddler. Thank you Ruby I'm grateful.
10 January 2023 17:13
We’re a very picky and so hard to satisfy couple when it comes to our baby. I hired Ruby from Twinkle Home Health Care to help us take care of our child during my stay in Dubai and she was beyond the level of our expectations. It is unbelievable how fast she invaded the heart of our Karen from their first encounter, she also gained our confidence and admiration for the great job she did. She is very experienced in children care, very reliable and very professional. Karen used to cry when Ruby leaves at the end of her shift
09 December 2022 8:49
I used Twinkle Care for nanny help with my 1-year old son for a few weeks. The lady who came (Maribelle) was incredible. She was so attentive and kind to my son (he absolutely loved her) and also punctual and understandings of my needs. A very trustworthy company with a seamless payment experience. Will definitely use again in the future:)
26 November 2022 20:24
Micheele she is the best nanny that I have know. She takes the children out, she doesn't exist to get wet with them, she prepares food for them and takes care of them very very well. She even did my dishes. I have a high-risk pregnancy and she really replaced me, I am very satisfied. When she's here I don't hesitate to fall asleep and leave her alone with the children because I trust her. I felt comfortable with her. She also gave me advice since I am sick.
21 November 2022 16:20
The best baby care experience in town. A top professional agency. All nurses are highly qualified professional & know very well how to deal with babies. Thanks to all nurses who supported us. Special thanks to Lessa for her timely support & advices, she is the best
20 November 2022 23:00
Amazing service, highly professional. I had Rubylita as a caregiver/baby sitter for my 1 year old for 6 straight hours and she's amazing, very gentle, nice and engaging with my little one and follows all the instructions I leave for her. My kid is very happy whenever she comes.
10 October 2022 21:47
I’m having a great experience - I find the service so valuable and the staff are wonderful. Every time we’ve booked so far we have had Giselle and my 7 month old son adores her, she’s great with him and I feel very comfortable leaving him alone with her. Thank you guys! Highly recommend

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