I paid for a pair of expensive, designer shoes to be cleaned. They came back with the sole on one of the shoes completely cracked and split apart! They picked up the shoe again and they just performed a terrible repair trying to glue the sole together.
I have asked for compensation and they replied saying it was cracked when I gave it to them but they just forgot to take a picture of it. Absolutely sneaky, lying company that do not care about your property. Will be contacting the police
Urban Wash provides amazing laundry service. Very friendly staff and the best thing is they know how to treat any kind of stains. One of the most premium laundry services I've come across
I used this company of the very discovery! Every week they ironed my things everything was fine I liked everything! The last time I gave a T-shirt to iron.it was new only bought by Christian Dior.on T-shirts they ruined the buttonhole! When they brought me things, I immediately noticed this and turned to the laundry, to which they told me we don’t know anything. T-shirt costs more than 4000 dirhams because of the negligent attitude, they ruined it for me and did not even apologize! Although they could take the t-shirt in for repair and fix it to keep a permanent customer! The administrator behaved insanely, not nicely and not professionally. He ended up blocking my number! There are no contacts on the site so that you can contact the authorities directly. The receptionist is the worst I have ever met.
Happy to know WETcleaning is introducing in Dubai. Staff was so welcoming and taken care of my shirts and suits with professionalism. Also counter dealing is very excellent with polite language. I Appreciate at all.
I called morning for laundry pick up and they told they will sent some one and it’s evening now and no one came whereas I stay just next building to them.
Last week i visit and give my shoes for cleaning. I get back in the said time. The service is Excellent. I appreciate as well and the staff are very welcoming and deal politely.
Quality cleaning services by Urban Wash. I'm completely satisfied of the cleaning services and Mr Fahad on the counter who deals very professionally with customers.
After being in the city for 10 days on holiday, we'd accumulated and got to the point where our worn and 'fragrant' T-shirts, socks and 'smalls' were mounting up. I thought this was a dry cleaners only but went into Urban with 8kgs of washing around midday, and this company was brilliant. I didn't realise that they would have collected the laundry from my hotel if I'd called! For approx £18, I had my washing returned to my hotel cleaned, dried and pressed in two 4kg film sealed bags at my requested time of 21.30 the same day. Excellent service, highly recommended and saved me hand washing clothes in the hotel room sink then struggling to dry them!)
Just a few days before my wedding i noticed a small dirt stain on my dress and i panicked. I gave it to nearest laundry that ws urbanwash. I ws really tensed but they managed to please me with their services. I got it back 2 days before my big day and i ws relieved. They gave me back on the specified time and im am really happy with their service hence i wud also suggest this to my peers! This is a grateful reminder for saving my day!
Very disappointed with the service…. Just the look is good other than that nothing else inside i went there with my 2 clothes it took 25 minutes just to bill even i did not get the receipt and i took my clothes back Even tried calling its disconnecting twice thrice and one guy picked even that got disconnected he called me back but i was not able to hear Totally it was worst
My friend suggested this to me and i tried it coz they were pretty new. But they surprised me the service was quite good and i got my clothes back on time too. I would surely recommend this!
Laundry services nearby my places where all delayed, I never got my blazers dry washed on time and had to reuse the old ones repeatedly. That’s when i got to know about urban wash through one of my colleague. I have never been disappointed with their services. Always on time and really affordable. Their friendly service is what takes this to a different experience all together.
Great service! Reliable pickup and delivery, great care of our clothes, and much more reasonable prices and faster service. I strongly recommended eco friendly wet clean.
Staff was so welcoming and taken care of my suits and shirts with professionalism. The quality of washing & pressing was superb. Keep-up the quality works!