VR Cleaning Services

The services were very satisfying, I love the team work shown by those young men and women,not forgetting the responding team is very smart and intelligent. Rukhsar thank you very much

Please don't ever book this company, it is a scam! I booked deep cleaning service and they sent 2 men in a woman house (me) with this trash tools and asked for deep cleaning price! I am very disappointed to have this experience i burnt myself, dont do it to yourself.
My house is clean already i booked deep cleaning specially for the tools that i dont have in the house. I have better tools in my house than the ones that this company provided for their cleaners. You re welcome!

I tried their service really was perfect, their team very clean and professional, and i recommend to all of you

I contacted Ali for booking. He has been so understanding. Both the lady staffs were very cooperative

Thank you Jez, Joseph and Richard for efficient and quality cleaning service. Happy customer and will definitely hire you again.

I'm extremely impressed with the quality of service provided by VR Cleaning Services. From the moment they arrived, they showed great attention to detail and professionalism. Our AC ducts were cleaned thoroughly, improving the air quality in our office. The team exceeded our expectations, and we're delighted with the results!

I have been with VR CLEANING for many years, and have received nothing but the best possible service. I have had one of the ladies, called Saritha, come to my house to clean since I dealt with them. She is one of the best I have seen at her job. I also found their new employee, Ali, who just joined and takes care of my requests and needs, a most professional, efficient, and helpful man. He simply gets the job done and is extremely courteous on the phone, with a great positive energy! He delivers every time!

Professional, fast communication, smooth interaction, fair prices, friendly team, and always on time. Best cleaning company I’ve booked.

They were easy to work with on scheduling, arrived promptly and did a great job! Look forward to regular maintenance.

Our company using their service by the absence of our office boy.sincerely Highly appreciated their Service and behaviour of their staff. Very Veryan best service they offered.

Unreliable service.zero respect to appointments and clients! Many times, they confirm, and at the last minute, they cancel.with 100 execuses.zero reliability in their service! I blocked them as I had never seen such unreliable service before

Their price is spam, not professional at call they cancel my first appointment 1 hour before the Vist by email even not a call, I took the offer of 25 per hour and after the lady came they asked for 35, totally a very big bluff and they are not respect there clients.

The lady was really good.very efficient and professional.amazing service for a reasonable price.will book again for sure.

Shivani is very good. Sharmila and Dipa are not good at all. Very disrespectful and doesn’t do the work given to them properly. When two people come for two hours to clean together, they don’t finish on time. But when one lady comes to clean for four hours, the work gets over on time.

It's good cleaning working this company maid service housekeeping and ac duct cleaning everything cleaning

Used their services 2 times last week, first day work you get at 25 AED/hour and the following day they increase the price to 30 AED per hour. I feel 25 is the ideal price.

We moved to Dubai from Switzerland last year and hired VR Cleaning Services for weekly home cleaning after a friend recommended them. It has been a year and we have no complaints. The entire team (administration and cleaners) is very professional, polite, and responsive. We have a naughty pet and have had family visit for holidays from time to time. The team takes all disruptions/events in their stride and a do a good job regardless. I am so glad we opted for this cleaning firm and hope to continue with them going forward. Keep up the good work! Thanks VR.

They book and confirm then last minute cancel at night. You have to scramble for following day to find a cleaner. They have done this 3 times. Or a cleaner who just cleans around items and streaky windows. Doesn't follow instructions. Cleaner left 25 min early.

I was book my clening appoint memt at by thuresday and also they said saturday afternoon ok but also saturday morning calling me and the said confirm by today after noon i said ok but after end of time theyll call me and no sorry sir theyre not available ill send thats lady to my permenat client so we are not our client plz tell me
seriously our very unprofessinal service.and very misscommitted with client no good.

They didn’t even appear as agreed with them
They don’t even answer your calls
Shame on you
Bad COMPANY in Dubai

I had Sharmila for 4 hrs and she changed the face of my house. My first time with VR Cleaning and they are simply amazing. CHARLTON from booking and customer service team is fantastic. Cant wait to book again.

I had used this company's service. The management is very unprofessional. They have a rule u have to use 4hrs service minimum which is weird haven't seen this in any other cleaning company. Then they ask to sign a contract if we need the same maid, but even after you sign the contract as and when they wish they change the maid. When an explanation is asked they reply after 4 days. The maids who used to come were good.

We had Justine and she is hands down the best cleaner I’ve ever had. So fast, friendly and good at her job. Booking by WhatsApp is also super easy!

Very bad service! I scheduled a week early my appointment and at the time of the appointment, no one came, and I had to
Follow up with them and ask where is the maid, only to hear that she can not come today! No one told me or let me know and if I didn’t follow up with them and no one would even care to inform me of the changes. Finally ended up booking another company as I got
So angry!

They cancelled my service by sending email then after half an hour of the time they supposed to come the decied to cancel via WhatsApp. They did nit even bother themselves to call to cancel

My maid's name was Happy, and she was amazing. Very professional, clean and proud of her work (with good reason) she is a perfectionist. Very clean and friendly. And determined to do her best.

Hi VR team, first I would like to commend your company for a topnotch quality of service you have provided for my new acquired house. Your ladies were terrific and as promised after speaking to your Manager, I will book for a regular cleaning 6 times a week for 2 ladies. My husband was really happy to see how you turned our new house to a very wonderful home. Our house is so clean, sparkly, sanitized and smells so good and even the kids and our pets are loving it. I basically, have question if you are affiliated with Justmop, because I saw online your company name when I am trying to look for your website to post a review. I have here the photos so you can see which I screened shot and the photo that my friend sent me and I hope you can clarify it as it really confuses me as well as my friends where I referred you. Thanks, Astrid

I’ve tried lot of cleaning company here in Dubai this is the best company that I tried so far the most professional company best crew I highly recommend VR cleaning services

VR cleaning services is one of the best company in India that provides high class cleaning services

Very good service provider place. The are doing very good work for public and we should appreciate them. They work really good.

On 29.02.2020 your employees have done a very very excellent job cleaning the whole villa in Al Barsha. I was amazed by their hard working spirit and their precision of cleaning the last and smallest corner of the villa. The villa is super clean and looks like new.

Thank you very much to all the cleaning staff which worked very hard at the villa yesterday and definitely I will recommend you.

If they clean how they drive their company minibus it will be a mess.

Shocking service

The communication is so bad i kept asking for a certain lady and they send another one which is a waste of time to sit and explain every time to a different person about the process what to use where to start.even after confirming a week before they still sent someone else. Not worth what i am paying for. Not recommended

They promised professional steamers and machinery. Instead they sent 6 person (5 of which not really skilled for the job) made them work 12 hours with a steamer the size of a small Coffee machine and a vaccuum. I have done professional cleaning before and is not this. The results was not acceptable and they recognised it.
A great applause on willingness to fix the issue (they sent again two people day after) that wasn’t fixed at the level expected but was a bit better.
Call the company if you need a regular cleaning but not a professional deep cleaning.
Folks with great will, little skill and no equipments for the job.
Two stars just for the will

Wonderful and kind Client Relations staff. The ladies that clean are unbelievably respectful, well trained and they do a great job. The ladies that are the best are Weng and Mariefe and Maria.

This company has a very bad service and customer service. Please don’t book with them. They schedule for you but the next day they won’t send anybody excusing shes sick or etc.they just try to get customer but no respect no proper schedule. If you want the same cleaner they book for you fake and next day they say shes not available. I tried to speak to manager or supervisor but they don’t connect you and nobody cares about customer. If management is reading this i hope they take action to see what is happening.

Had these guys today to power wash my terrace. I’ve just moved in and it looked like there was MONTHS of bird poop on the ground! The guy arrived 10 mins early and was super professional. He spent 4.5 hours carefully cleaning and sorting. I can’t wait to book these buys again and they have transformed my terrace! Thank you:)

A big "Thank You" to the wonderful team (Dawn, Nancy, Arcil, and Shirif) that helped us settle down in our new apartment.
Very professional, efficient, and cooperative!

This is by far the most unprofessional company I have ever dealt with!

VR Cleaning has managed to damaged our brand new office in a single day with their haphazard methods and unorthodox cleaning products. We informed the company the very next and they sent over their "supervisors" to inspect the damage they caused but of course they refused to accept any responsibility for their action.

I don't what they used in their cleaning products but the liquid ate through anything that was steel at floor which meant that we had to pay to have all the door machine and electrical boxes on the floor replaced. In addition, they managed to scratch every single glass panels and the mirror in the bathroom with their cleaning method.

What is even more frustrating that not once have they accepted responsibility for their actions or even had the curtsey to apologize for destroying a brand new office.

My advice, don't waste your time or money with VR cleaning - they might come across professional and cost effective but you will end up paying much more than what they charge you by replacing damaged items.

Worst cleaning business everrr.they cancelled our appointment 1hr before it was scheduled.they rescheduled after 2 days and they did not come as they found out that they are full busy

Worst company ever!
I told them that I need them they said submitted one day after they said no more ladies morning she’s sick and has fever! They said do you want afternoon? Ofcourse no because when I speak to you you told me it’s agree and you have maid to clean. No excuse don’t respect people time!
This conversation after I submitted with them before 3 days then last day they told me that it’s unacceptable!

Paid for tile & grout cleaning, & as per the Dubai Clean website this was supposed to be done with a steam cleaning machine, using the highest grade products, & then finished with a grout sealer.what I received was none of the above & my grout DESTROYED.

The guys arrived & did not have a steam cleaning machine & when questioned they dismissed this away saying it was a “small space” (bathrooms). When asked about the sealer, the guys didn’t not understand & just ended up saying they never use a “top coat”. He explained they use these special chemicals & scrub by hand.he pressed, he demonstrated, so I trusted him.to my utter dismay.

Whatever chemicals they used literally disintegrated our grout & now we’ll have to pay to get it fixed/re-grouted. To top it all off, I’m not getting any response from VR or Dubai Clean about a refund or a resolution.

Worst service ever, completely unprofessional - do not use them!

Update:
I did receive a refund, however I also received a quote to fix the damage & it’s going to cost us over AED 2,000. Four times the amount I paid to have it cleaned. In addition, the guys used our (new) stainless steel kitchen sink with the chemicals and now our sink has permanent rust/ discoloration. As does the bottom of our oven.

All in all, it’s been weeks & we’re still pretty upset at the negligence & way this was handled by the management.

I used this company couple of times, the lady I been requesting never avalible, they confirm they will send the same lady but other one comes. Cleaning ladies are lovely, but cleaning is average, nothing wow. The most annoying part that they keep spamming u with messages, calling u even u do say u don’t need any cleaning. I have at least messages and calls from 8 different mobile numbers, and it is really annoying especially when u just told one yesterday. This is actually the reason I quit and do not want to use them any longer.