16 April 2023 12:35
Love love love our slim design water filter, It doesn't take up the whole under sink cupboard. Super helpful and friendly staff, special mention to Sarah who's been patient in answering all my questions, she even came to our home to make sure the installation was seamless. Best part is, I don't have to pay for a yearly contract because I can replace the filter by myself.
10 March 2023 20:51
Have been a consistent user of Water Purifiers for the past 15 years in UAE! Have experience with Top Brands of purifiers and been a satisfied customer as well. But thanks to Sara who has taken customer satisfaction to a whole new level. Being a virtual interaction, was worried about the installation and other aspects. We didnt have to, as it went very smooth as the team was extremely efficient. The product G3P800 lives up to its expectations and thoroughly happy with the purchase. In the recent past, haven't had such a satisfying experience with any new product purchase. Thanks to Sara and the entire Waterdrop team! Expecting similar consistency always!
04 March 2023 6:21
If I could give more stars I would. Amazing experience, Sarah took time to arrive for actual installation and explained everything about the system. Smart system tells you about the quality of water. Water taste really good, overall very happy. Highly recommend you this company. Can’t thanks them enough my whole family likes the taste of water and it’s so convenient.
03 December 2022 10:05
- The system is good
- Make sure to have a step drill bit for stainless steel sink tops
- System has been easy to install
- The mineralization filter is worth it and makes a difference in the water taste quality
- Fast delivery and excellent support
- It is helpful to have the water quality on the faucet display
23 November 2022 2:10
I’m a huge advocate for using a filter at home vs countless plastics bottles, but finding the right filter can be challenging. I sincerely believe Waterdrop UAE offers one of the best filters on the market. I love that you can visually see the quality of your water and that the smart system indicates to you when the filter needs to be changed. And that you can do the filter changes yourself making it a very easy system to use too. The service is excellent too, from communications to installation everything went smoothly. The after service communication has been great too. I’m very happy knowing my family is drinking clean water and at the same time we can continue to be environmentally friendly.
11 November 2022 7:34
Bought a G2P600 from Waterdrop and had the unit installed myself. There were some quality issues that came out when I first had the water tested by an independent laboratory. Reported the issue back to Waterdrop and they responded quickly. They did not stop until everything is sorted out and the unit passed independent lab tests. Now we enjoy fresh drinking water straight off the tap. Amazing product backed by customer service that is second to none. You can buy Waterdrop products with confidence in the knowledge that they stand behind their products. Thank you Sarah and the entire team at Waterdrop.
31 October 2022 12:00
A compact clean under the sink solution for tasty drinking water, completely makes one forget to worry about drinking the tap water. G3800 really does delivery the 6 second promise.
30 October 2022 4:43
Thank you Ms. Sarah for making the process easy for us even if we made the order virtually. As of now everything is good. If we have questions we will let you know. Thank you again for your service.
10 September 2022 1:11
Good product and professional team.
I had got my filter installed 1 month back and I am fully satisfied with the water quality.
There installation team was also very professional and did tidy work
25 July 2022 15:41
Amazing product and fantastic service. Sarah was very professional and helpful. Highly recommend their filters!
20 July 2022 1:32
Very happy with my purchase and the support from Sarah has been great. After a few tests the water quality far exceeds both normal tap and bottled water, and I save on plastics/reordering. Recommended.

Write a Review



Overall Rating: