19 reviewsSobha Daffodil, Shop 7, Jumeirah Village Circle - building Bijada Blvd S, Dubai, United Arab Emirates+971 50 505 9828wonder-pets.shopzzy.cosuggest an edit
They have a great customer service. I ordered few products for my furr baby and they arrived within half an hour of time. The products were neatly packed and they also offered a small free gift toy for my furr baby. I truly appreciate their service and recommend it to others.
Amazing customer service. Ordered something online and it was delivered in 20 mins. Super efficient, same price as all other shops so competitive. The product arrived in a nice tote bag with a little season themed present for our furry baby. What great surprise. Looking at the receipt they offer a loyalty program as well. These guys will be our fav pet store in Dubai going forward
It was a mistake I was meant to press 5 stars but I was in the car so my fingers slipped. I’m absolutely sorry for leaving 3 stars it was never meant to happen
Tried to get them to move my pets to Sweden. After multiple back and forths including me going to their location multiple times. I gave up ended up doing it myself and multiple of the problems they brought up was easily solvable. I contacted the airlines myself and they all replied the same day where as they claimed that it would take longer. I got tired of them forgetting to email people they said they were going to. I do not recommend this place for re location maybe to buy products but 100% not relocation.
Always find what I need for my cat in Wonder Pets. Very professional, always on time delivery. I recommend them to anyone having pets and need a good store with nice products and quality services!
What ever you need fo4 pets, go to Wonder pets, you will be satisfied. Food communication with customers. And they have home delivery also. I love this place
In 2019, I was looking for a reliable pet relocator for my rescued cat. After doing my research and all, saw a lot of people recommending Nabeel so many times on FB. I'm so happy that I found him. The best thing is, he's a genuine animal lover, rescues animals and has his own shop! So all these good things made me choose him/ Wonder Pets. Last year in March 2020, my husband and I had to move to Australia for good. Unfortunately, our furr baby's vaccination/ paperworks wasn't done yet so he had to stay back for few months. It wasn't easy as so much was going on, that was when pandemic started plus leaving someone behind is obviously very distressful. Luckily, we had Wonder Pets! Nabeel looked after him and took very good care of my cat like his own son! We kept in touch and sent me pics and videos to update us. He made sure that everything's fine, the whole process for bringing a pet into Australia is bloody not a joke, very complicated! But really a BIG BIG thanks to Nabeel and his team once again for taking good care of everything for us. Keep it up guys and more power to you all. I highly recommend them, look no further, choose Wonder Pets.:)
Absolutely appalling service! Virtually impossible to get hold of, fails to return calls or messages, then a day before he was due to ship our pet calls to say he can't do it! As a UK expat i would not recommend him in anyway, he maybe cheap but you get what you pay for, if i had my way and it wasnt illegal here my language and review would be far far stronger! DO NOT RELY ON THIS MAN TO GET YOUR PET HOME!
Prior to writing about our experience, I would like to thank Nabeel and Wonder Pets team for the incredible service they provided with relocating our dogs. We had to relocate our 2 dogs from Dubai to India and were blessed to meet Nabeel who took care of everything from A to Z. I would give 100 starts for the service if I could.
When we met Nabeel first time to discuss the details of pet relocation, he explained everything very detailed and we had no questions left. He took care of all the documentation and we did not bother ourselves at all. Nabeel was the one who arranged all the NOCs within UAE and India, communicated with airlines, prepared health certificates, transportation etc. At first, our 2 small dogs were supposed to travel in 1 crate and everything was arranged accordingly, however, few days prior the flight, our girl went into heat, Nabeel changed documents within hours to arrange dogs to travel in separate crates.
Once we were at airport, registering for the flight, new challenge came on the way and we had to change the date of flight (due to our documents, not our dogs). Nabeel was right there with us and made sure we do not worry about our pets and assured us that he will make all necessary changes in pet relocation documents, which he did. 2 days later our dogs were on way to their new home and reached destination safely and comfortably.
With all the stress of repatriation, we had 1 headache less – pet relocation, as we were in hands of highly professional person, who cares about his job and his customers. Nabeel was with us every step of the way, from the moment we met him first time to the moment our dogs boarded the airplane. He followed up with us after we reached India to make sure that all is well. Thank you Wonder Pets team and personally to Nabeel for being there for us, I am immensely grateful for all the hard work you do and for all the support you gave us!
They took care of the relocation of my 2 cats to Rome. I was travelling alone and they give me maximum support and assistance until departure time. Highly recommended. Special Thanks to Mr. Nabil.
To say that the service was brilliant would be an understatement. Nabeel had taken care of each and every aspect of the relocation on a very efficient manner. Recommended by other pet rescuers he is a high caliber professional with passion for animals. I particularly appreciate the door-to-door option, that was handled smoothly by his partners abroad. The receiver of the rescue pets abroad has been praising the service too saying she was kept posted every step of the way and that the people involved are real animal lovers.