I did my oil and engine and filter change. They miss placed my wiper cover. Since one month they promised to get me a new one. They are disconnecting the phone in my face since then The supervisor is totally unprofessional speaks no English I need my right. Tried calling landlines with no success. Asked for manager called back with no success
Thanks for the Arabia team especially. Mr. Niyas Khan. Because my car left side was completely damaged and they Repaired it properly and they gave me on time even through it was buzy schedule. Also thank you for the quality of service you had provided by your company. Nice Service. Quality of repairing works is excellent. I am really satisfied. Extremely thankful to you for a job very well done and that too in Buzy schedule. My sincere thanks again Mr. Niyas Khan.
I had a recent car accident recently and was in need of car repair shop as soonest possible time. My insurance company, Tokio Marine & Nichido Fire (TMNF) did an awesome job to recommend Al Arabia Auto Maintenance Workshop, Sharjah.
I can't say enough good things about Al Arabia Auto Maintenance Workshop, they went above and beyond in repairing my car. From the moment I brought it in, Mr. Ajith was very helpful and he promptly process the required documentation for the repairs. He provided an outstanding customer service.
The quality of their work was impeccable, and my car looked as good as new when I got it back. Al Arabia Auto Maintenance Workshop is a testament to what a reliable and caring auto repair shop should be.
I highly recommend them to anyone in need of top notch car repair services.
Special shout out to Mr. Jitto (Workshop Manager) for his professionalism and immediate assistance in fixing my car parking sensors.
I have Qatar Insurance for my car, this is the garage they asked me to go to for windshield replacement. Approvals from the insurance took some time but the work in the garage took 1 day. Overall, I am satisfied with their work.
Very poor not at all friendly staff.please try to learn how to behave with a customer.we were coming for insurance repair doesn’t mean to see all your attitudes
Great Job and service! Well its rare to get good customer service in Dubai from my experience and even rarer to get top quality work. The staff BHADUSHA were extremely friendly and very supportive. I have no hesitation in recommending Al Arabia. Keep up the gr8 work
I am writing to thank you for the quality of service you had provided by your company. Nice Service. Quality of repairing works is excellent. I am really satisfied. Appreciating the office staff Mr. Ajith Mohanan for his assistance.
Worst workshop to deal with in my whole life. Took 6 days to make a small polishing work in rear bumper, very unorganized, poor quality and employees are so rude and lying about anything i ask them they kept delaying receiving my car also for no reason. Never again
اسوء معامله و خدمه حصلتها من هذا المكان اندعمت و كنت انا المتضرر و من الدعمه في اشياء ثانيه اختربت داخل السيارة و لكنهم رفضو يصلحون الضرر الداخلي بحجه انه السيارة قديمه و طبيعي يخترب و فما يغطيه التامين قلت لهم ماشي مشكله على الاقل خلصو لي السيارة من برع بسرع وقت قالو في ظغط على الكراج و جلست اتواصل مع الكراج كل يوم بس اشوف كم باقي على السيارة خلوني انتظر 3 اسابيع و يوم يت اخذ السيارة ما صلحو لي دبه السيارة بشكل صحيح كانت ماتنتفح الا بلمفتاح و الشفط مب شغال فقلت لهم انا صارلي انتظر 3 اسابيع اخر تقولون لي تعال استلم السيارة و مب صلحين لي الدبه صح ؟ فقلت لهم ما بوقع على اي ورقه يبولي حد يتافهم معاي مثل الناس يعني رفضتو تصلحون الضرر بشكل كامل ماقلت شي و اللي اتفقت معاكم تصلحونه بعد ماتصلحونه صح ؟. شليت السيارة بغيت اطلع سكرو الباب علي قالو يا توقع يا تخلي السيارة مكانها فتميت واقف عند الباب وصارت مشادة كلاميه رفضو يخلوني اطلع لدرجه اجتمعو علي 4 واحد فيهم يقول لا تعلي صوتك هذا كراجي احترم نفسك قلت له انت مالك دخل لا تتدخل قالي بعد تعرف هذا كراج منو ؟ هذا كراج الشيخ ؟ شو دخل موضوع تصليح سيارة بكراج الشيخ ؟ و صل الموضوع لمركز الشرطة خافو فتحو الباب قالو خلاص بنسويلك الشفط تعال باجر بنعدل كهرباء مال الدبه الزبدة من كل هذا انا المتضرر و ايلي كراج يهددني ويمشيني على كيفه ؟ مايصير ها الكلام.
I would like to thank Al Arabia Auto Maintenance for giving my car a good repair. I had my cars paintwork done and the quality of paint and work was really good. Mr. Hisham is very professional and helpful keep up the good work.and Thanks the professionals who done this work.a few people I met in it Mr. Anish paint & polish (Supervisor), Mr. Immanuel, and Body works Mr. Sreekumar, Mr. Satheeshan. The workshop is huge and Highly recommended to service it.
Great work. My Toyota Camry was heavily damaged in multiple places, but now it is as good as new. This garage has done a good job in a reasonable amount of time. Mr Hissam is a co-operative and helpful person.
Worst garage to deal with, my car has been there for 4 weeks. Painting quality was terrible, they kept all of the parts inside which made the interior in a terrible condition and full of dust. In addition to that, all the supervisors are not professional, not polite, they can’t solve any issue. Would never recommend it to anyone specifically if insurance. If i would rate it it would be -100. They even broke one part on my car and said that it was there before.in short words (garage management is terrible and unprofessional). Worst experience ever, worst people i have dealt with.
Very expensive & incapable! The worst 2700 i’ve ever paid - they took all the money and time (to change 3 pressure sensors & engine mounting 8 days!) - they didn’t even fix the reason I approached them for - they didn’t even make a road test before or after the service - i sent the car after washing and they give it dirty (both inside & outside) - they didn’t even balance the car! In summary i regret wasting my time & money there.
للاسف اصلاح الهيكل سيئ جدًا لم يتم تركيب الدعاميله الاماميه جيدا ووجود فوارق بين الجانبين والصبغ سيئ كذلك ارجو من المسؤل توعية العمال وتفعيل دور المشرف في التدقيق النهائي على الصلاح لكي يتم تسليم المركبه للعميل بدون اي ملاحظات
I would recommend people to visit here, the prices are reasonable and the service levels are amazing. Mr. Prasad was very professional and very helpful throughout.
Good workshop to get the job done. The workshop is huge and they are professionals. I had my cars paintwork done and the quality of paint and work was really good. Mr. Ajith is very professional and helpful keep up the good work He is friendly and professional.and delivered my car on promised time
The quality of work is very bad I never experienced like this. The finishing is very bad, the car recived very dirty and dusty inside and outside.all plants clips removed and didn't reinstall. The people in the reception are good. Not recommend at all.
I contacted this workshop for repair of my Nissan Pathfinder. Ms. Nouran and Mr. Anujit promptly assisted me to receive the car. I was impressed with Ms. Nouran's polite and swift handling of customers issues. All the best wishes!
Excellent customer service and affordable price with quality. I would like to express my sincere thanks to Mr. Prabu he provided great support. And he is a very nice person and very much supportive and he gave a very good response to my calls and messages.highly recommended place to service your car.
Renault FLUENCE. (Front bumper damaged in accident - Paint and Head light replacement).
I gave the car for the repair shop on the 7th October 2021 and was told that the car will be read by 13th of October, the delivery was delayed and was done on 19th October 2021.
The Paint Job was really bad and the quality of workmanship was pathetic, I was travelling again so took the delivery of the car and returned it on 28th October 2021, i arrived back to the country and came to collect the car on 14th November 2021.
THE MOST UNPROFESSIONAL DELVIERY EVER, i have done detailed cleaning of the car by paying AED 470, please see below the pictures of the car when i came collect the car, i told the team at the garage and they were like not bothered just dusted and delivered.
I was travelling so was not able to share this last week, the feedback, but this is the most pathetic and unprofessional way to delivery and use the car given for repair job and spoiling the interior of the car.
Please look into this matter and get back to me for with a proper response and action that will be taken for such poor quality and unprofessional behavior.
Completed my 160k service in this workshop. To an extent there prices were high but rather quality of work was satisfactory. Mr. Habeeb was very friendly, he was very courteous to pick the car, perform the repair and deliver back on time. Highly appreciated service.
I went many time they are not care about my tiny issues. Which my engine timing is missing from the spark plus.bcoz of there laziness they said it won’t be a problem u can still drive my vehicle but it’s stopped middle of the road…
I had a chance to get my car repaired from this Repair shop, i had contacted My Ajit, since it was covered by the insurance so I don’t have to do a lot, after the initial process like police report, car owner card (Mulkia), driving license etc, i had handed over my car to Mr Ajit along with all the copies, he has so much energy and Ajit was ver helpful, he arranged all the copies for me, he did all the formalities so quick, hardly it took 10 minutes. The same applies when I went to pick up. Its not exactly a Perfect match by the denter but denter also did a very good job. Overall I recommend you guys to visit this place for any kind of work, insurance or without insurance they do all kind of repair works, oil change, tuning service, mechanical works etc This place is Huge…
Good workshop to get your work done on time. Mr. Ajith is very nice guy and very much supportive and he gave very good response for my calls and my car repaired within 4 days. Thank You Ajith Bhai
Mr. Ajith was amazing. He is so professional and easy to get along with. I recommend this garage and Always look for mr.ajith he will work on your car properly. Keep up the good work mr. Ajith
Staff working there are very friendly and professional, Mr. Ajith is very nice guy and supportive, my car repaired less than one week and delivered to my home door as a new, thanks alot
When trying to make a comment here, i saw many many people praising Mr. Ajith and i was not surprised! He is really responsible, friendly and all the informations are shared very accurately. Truly Mr. Ajith showed me what a 'customer service' is. Thank you.
Good workshop to get the job done. The workshop is huge and they are professionals. I had my cars paintwork done and the quality of paint and work was really good. You can ask for Mr. Ajith to assist you. He is friendly and professional.
You are welcomed heartily by the person in-charge Mr. Ajith Mohanan as soon as you park your car. They care as much about your car as you do. It is a pleasure doing service with Al Arabia Auto Maintenance.
Thanks god I choose to go with Arabia auto maintenance for my insurance repair.staff are very help full and well trained.spcl thanks to MR. Ajth he was very helpful @Arabia Auto he is a true asset for your company
تقييم سيئ لموظف اسمه اجيت. النجمة لا يستحقها. وعود فارغة، عدم الاهتمام في رضا العميل، عدم احترام الوقت. وجميع من تعامل مع هذا الموظف لم يكن راضي ويتم تصعيد الشكوى للمدير
This is for mr Ajith. I came to this Garage I did not even hand over the car by my self, recovery guy dropped there I came for acknowledgment that my car reached on the right place. I saw the place is it's so well organized and all the staff was so helpful and so professional the guy who help me to much his name is Ajith when ever I called as a good customer service this guy give me very good response of my calls I brought for him gift because I m so happy about his efforts and his organization he has so nice behavior. Ajith u really deserve this bro
Came from insurance company to drop my car for a fix.they don't respect clients at all. They don't respect time at all and you feel like you are in some sort of outdated country centers where they run the business as if its their own play ground.
My Renault Duster O 16721 was picked and dropped. The team was extremely helpful and very cooperative inclusive of the marketing team. The charges are reasonable and the team is reliable and honest.i shall continue my servicing with the Al Arabia Auto and recommend to others.