17 January 2024 19:57
Very Nice Staff and helpful. Mr Tariq is an amazing guy and well knowledge about automatic transmission. I used spare parts from last 4 year and never any complaints. So keep it up.
My best wishes for Al Hoorani Automatic Gear LLC.
21 November 2023 16:19
Took the car as it was stuck on low 4×4 mode and not switching to the normal driving mode. They repaired by replacing the motor of the 4x4 double, but when I collected the car there was a loud cracking noise coming out of the gear, when I informed the foreman "Abu Faisal" about, he claimed it is not their responsibility and it is an old problem and I should take the car somewhere else to add grease to some parts or it could be due to the rain and mud under the car! I refused to collect the car and insisted to have it inspected by them, as the sound was clearly not there before. Luckly another person, who I think was the owner, managed to know what the problem is, which was a wire incorrectly installed by them when they replaced the 4x4 motor.
If I didnt insist on keeping the car, they wouldnt have fixed it, and it could have let into other problems with the wire getting damaged.
20 May 2023 17:49
I always got excellent service from this work shop. They are fully proficient and really helpfull
01 May 2023 22:04
They were very professional and friendly. They checked my car at same time and provided me with the report very quick
09 January 2023 9:27
One of the worst customer experience I had in UAE, the guy who received my car has literally no Tech. Experience, did not implement the illustrated simple clean ups illustrated by me prior leaving my car, and his manager don't give a thing for a customers the only solution he provided is not charging me for the service they did not do.: D they are a joke!
30 November 2022 22:12
خدمه تستحق تقيم 5 نجوم ورقي بالتعامل وطاقم عمل متميز من الفنين والمهندسين وعندهم القدرة ع التعامل مع جميع انواع السيارات وحل جميع المشاكل
13 September 2022 14:34
خدمة رائعة و اتقان بالعمل و مواعيد دقيقة. شكرا لجميع الخدمات. شكرا للفريق الرائع و الاستقبال الأجمل. بتستاهلوا الافضل و التوب على طول
02 July 2022 22:29
I took my car for minor service and a small leak, 1st one guy told me we only do gear work, 2nd told me we do everything, 3rd told me we ll wash the car, 4th told me we ll charge u for that, then when i went to take the car they drained the oil and asked me to refill it and charged me for it (worst oil quality), on top of all of that they gave it to me super nasty and greecy from inside AND with a telted steering wheel. Time is money
23 June 2022 5:54
السلام عليكم.
اشكر شركة حوراني للصيانة اولا على حسن استقبالهم ، وثانيا على جودة العمل وسرعة الانجاز ، والله بدون مجاملة انا متفاجىء انو في ورشة بهالاحترام والامانة بهالشكل ، اشكر جميع الموظفين وعلى راسهم المهندس ابو فيصل ، والله حسيت انو السيارة الو وعم يشرف على صيانتها ، سيارتي من نوع نيسان كويست ، والله ماحدى رضي يغيرلي زيت الغير بالورش كلها ، كلهم خافو والجميع نصحني بشركة الحوراني ، واسعارهم كأي سعر ورشة صغيرة ، كنت متوقع انو راح ياخذو مبالغ عالية ولكن والله وبصراحة اسعارهم كاسعار ورشات البنغال برى.

اتمنى لهم من القلب دائم النجاح والتقدم والتطور.
20 June 2022 8:02
I bought a gear converter from this place and it was bad another time I changed the gear from them and it was still bad I had to spend 660 dhs for my gear oil for prado 2006 model from company and the third time I went they are not giving me a refund, their products are all bad I would recommend not to buy anything from them.
15 January 2021 16:02
تم إصلاح تسريب زيت محرك ولم يتم تنظيف تسريب القديم وعند فصل البطارية لم يتم ظبط الوقت والتاريخ ولم يتم تصفير عداد تغير سائل التبريد نتمنى من الأدارة تدقق على شغل العمال وتسليم سيارة حق الزبون وكل شي يكون نظيف وتعديل الأشياء الي تحتاج إعادة ظبط في حال فصل البطارية انجبرت اروح محل ثاني علشان اسوي برمجة ودفعت مبلغ إضافي مانعرف شو سبب هل هو إهمال ولاتكاسل العمال عن التنظيف او ظبط وبرمجة بعد تركيب البطارية
28 December 2020 19:09
I've worst experience with Hoorani, I spent almost 5000 dhs for my GS 350 transmission, the day I take out the car from garage the same issue occurred which I had before changing the transmission. Now they are it's not transmission problem funny guys yaa, there might be good engineers in the company but NO time to look into the matter. Guys I suggest to take for any major issues to showroom itself at least for diagnose so that you will have some clarity. Best of luck
16 November 2020 14:58
I would never recommend that as it’s the worst service I had for my car - I paid 4K to fix the gear but gear has same fault after 8months
30 October 2020 3:26
من اصدق و انظف و اجمل الشباب و خصوصا محمود انسان صادق في عمله الله يجزيه الخير بنصح الشباب الي عنه مشكله في الجير على السريع عليهم و خصوصا فرع الشارقة
21 July 2020 14:09
I wanna start by saying the service exceeded my expectation and Mr. Mahmoud at sharjah branch did what i expect and beyond.loved dealing with them and i have no regret over what i paid for such a professional service that was done even earlier than promised or expected time.in automotive service usually its very rare to find yourself ready to put such a high rating for a service professional and all i can say i wish there is more stars to add and a better way to thank mr. Mahmoud and the business owner for their great service and beautiful attitude.done amazing on my nissan pathfinder gear and i cant wait to hit the outdoor life and road trips to make new memories with my family.now i can say i feel more trust in my car to take me further than ever before with zero trouble.

Thanks alot and will keep you updated on the new rebuilt gear performance.:)
07 July 2020 12:26
I had some noise problem with my car and all garages told me i have to replace my gear because it had some faults but i took it to alhoorani to check and the tech guy fixed it in few seconds and it was something with rubbers only which saved me 5000 AED!
thanks alot really very professional
22 May 2020 14:27
It was one of the best mechanic services I got in uae, bspecially by Mr Mahmoud the head manag in sharjah branch, highly appreciate hourani group services.
09 April 2020 15:49
اشكر التعامل الراقي بجميع مراحل التعامل واخص بالذكر الاستاذ / طارق خدمة العملاء
والمهندس محمود لما قدموه من كرم التفاني بالخدمة الممتازة
طريف كريم
٠٥٠٥٧٦١٥٤٤
19 March 2020 4:01
Extremely bad.i suggest ask 1-2 other opinions, after checking with Hourani team, they are the kings for RIPPING OFF, liars and very poor customer service and communicion skills
25 February 2020 15:13
Delivery day don t trust them if they say 4 days it means 10 at least.
They tell you someone will call they never call.
Not even apologising
24 February 2020 16:39
Went to fix my car and left it with them, they did not offer any gurantee on the work done and I ended up getting the same problem 3 days later and I had to fix it again.
Customer service was fairly good but workmanship let them down in my case.

Edited:

If that is your policy, Please inform the customer upfront that no guarantees will be offered for the work done. Thank you for your reply.
24 September 2019 17:20
استقبال راقي وممتاز من إدارة الكراج وبالأخص السيد محمود والكراج مختص باحتراف في تشخيص اعطال الجير لهم كل التقدير والاحترام
09 September 2019 10:34
Good experience touch the honest, accurate and timing for the team members which is great, hopefully that the after sales service will be the same.all the best
02 September 2019 17:42
اولا انا بشكر المهندس محمود احترام وكفاءة ربنا يجازيه خير ،المكان ممتاز ممتاز ممتاز نظام ومواعيد واسعار مناسبه شكرا لكل العاملين ف المكان
08 July 2019 15:58
The best services ive ever deal with in sharja. The technical ppl are so professional and so helpful. I recommend it to all. Any kind of cars. They are the best.
02 July 2019 5:07
ارسلت سيارتي بالكرين للحوراني اتصلو معي واخبروني العطل شو وكم يكلف ولما جهزت السيارة راحت استلمها ومريت بطريقي على الورش الي تصلح جير وبصراحه سعر الحوراني كان الانسب. وشغله ممتاز.
02 July 2019 1:39
بصراحه اسعار الغاليه جدا
لاتشوفون الكومنتات الي تحت
اسال مجرب ولا تسال الطبيب
يطلع في سيارتك عيوب وتشخيص خطاء
محرد فحص سياره ياخذ عنك بفلوس وتشخيص خطاء
29 June 2019 12:15
شكرا للجهود المبذوله للقيام بالعمل على اتم وجه
اشكر لكم المصداقيه والأمانه والتعاون
انصح اي شخص يعاني من اي عطل زيارة الحوراني لانه يتوفر لديه اناس متخصصين واسعاره مقبوله
20 May 2019 1:13
Hi everyone
I am Sundar from Dubai
Working in manpower
Last week we dropped our car in Al hoorani for auto gear complaint
I checked many service center, but no hope
Finally I approached hoorani service center and got solution for gear complaint. Now our car running smoothly like a new car
Thanks for hoorani for their dynamic services.
15 May 2019 3:34
The Best I dealt with ever, professional, they know what they are doing.

Add to that they keep your car clean as if it is done in the agency and staff are so kind specially the manager Eng. Mahmoud and the administrative staff Tariq

Best of luck to this team
02 May 2019 22:22
I repair my Gear box BMW 2013in Hoorani automatic now it is very Good and smooth and her Service is very Good and deliver the vehicle as the same promise time am 100% satisfied.
02 May 2019 14:05
محترفين و الشغل نظيف جربت معاهم بتصليح القير و تهريب في الزيت و اشتغلو شغل نظيف و سريع و ماشلء الله عندهم سيارات من كل الانواع امريكي ياباني كوري ألماني و من جميع الفئات سيدان و سبورت و اوف رود و الشغل احترافي بالتوفيق لهم
30 April 2019 7:17
قمت بتصليح المتور بمبلغ 700 درهم لاند كروزر 2004 والعطل كان بسيط بالمحرك مع اني ذهبت لأكثر من مركز مختص واكدو لي العطل بالجير فسألت صديق لي ونصحني اذهب للحوراني وما قصرو الجماعه فحصو المتور وقالولي المشكله بالمحرك وتم حلها. اشكرهم على الأمانه والمصداقيه
29 April 2019 3:44
I know this may not change things in UAE but one should know their responsibility when you run a company. I have joined in this company on 26th Jan 2019 as a Purchase Assistant. My agent from India had taken 70000 rupees saying I would get a job in UAE which would pay me 2500dhm with fooding and accommodation. No one came to pick me at airport. When I reached Ajman room it was pathetic I stay in India at 2 bhk house. God's grace everything I have in my life. I know Dubai is a beautiful city with good people. But people like Sundarasan makes Dubai name bad, he is a big fraudster. He calls so many Indians on visit visa and provides fake job and later they have to return without job. I worked for 10 days with this company later I come to know that my visa will not be stamped when I spoke to H. R. I was traveling from Ajman to Sharjah on my own for 10 days and I was offered salary of 1800dhm without fooding and accommodation. I don't blame Arbab for this he works hard to run this company. But false promise was made to me by Babu Raj from Trichy and Sundarasan he told me I would be paid 2000dhm. However does it makes any sense when company H. R says that my visa would not be stamped. I was given one month visa by my agent due to which I have lost my job. I know it was all planned. When I was leaving from Mumbai. I had lot of doubts on my mind this could be fraud my agent gave me only one month visa but I was told my job would be confirmed within a week. I will tell you what these agent does they call people and they keep them inside the room for 10 to 15 days. Later they will put them in some company where you get to know your visa will not be stamped. I was also kept at home more then 10 days later I joined the company. Trust me I like the company and the owner was good and I like my colleague as well. I have my brother who works in Ghana and he is the CEO of the company. That company is own by President of Ghana. He struggled as well but today his whole family is in Ghana and settled. I wish someone could stop these people from doing fraud. Sundarasan should not be entertained by employers because he cheats people. My visa has not be extended and I am still unemployed. I have taken loan from the bank and I paid the agent. But I don't get any respond from them. If you have some time just go near Ajman Bus stand you will here so many people are cheated by Sundarasan and other agents taking so much money giving false promise for job. I wish UAE government could do something about this and help poor people.
25 April 2019 18:54
السلام عليكم ورحمة الله وبركاته
بعد اسبوع من تغير الجير بسيارتي الكامري ٢٠١٣ اوصي كل من عنده مشكله في القير يروح عندهم
كنت اعاني من مشكلة في القير ورحت كل كراجات تصلح القير بصراحة الكل يريد يستغل الزبون يعني بعد البحث لقيت انه ما حد بيعطي ضمان اكثر من شهر والوقت المطلوب ٣ أيام ويمكن يزيد ، اما عند الحوراني ما توقعت السرعة في الخدمة. بس ٣ ساعات وتم تغير قير تم توضيبها من قبل ، والضمان ٣ أشهر.

All the best to all of the stuff.
I would like to recommend to all who have problems in thier transmission, really it was a nice experience repairing my Camry 2013 transmission, I had problem finding a garage to repair, but with Al Horani in Sharjah branch within 3 hours they replaced my transmission.
And I was driving my car the result was marvellous and even the software of the A/T was updated.
All the best.
21 April 2019 3:41
They have high technology instruments and tools especially for computer checking/diagnosing. Impressed by their quality service! Hands up for Al Hoorani. Best choice if you need to fix your transmission problem on your car/s. Highly recommended!
09 April 2019 14:44
I want to share something to u all that, I repaired my car in Al Hoorani Automatic Gear LLC in Sharjah branch, after that when I received the car the running condition of car is same like new.the work they are doing is really really good.so I suggest u all to prefer Al Hoorani
03 April 2019 6:23
ادعو بالتوفيق للجميع وخصوصا الناس الذين يعملون بأمانه وحرفيه عاليه وأخص بالشكر المهندس محمود قمة بالأحترم والحرفيه واللباقه
01 April 2019 17:36
Highly professional mechanics for gear repair.
Respectable management.
Little bit expensive.
I have successfully repaired the automatic gear of my Mazda CX-9 model 2008 here. It costed me 7000 AED.
31 March 2019 16:57
I am trying to call them since 3 days nobody pick up the phone what they mention in their website as a call center, then another guy answer from head office saying call again the same spam number, bad policy and attitude if there is less than one star I will not hesitate to give
20 March 2019 2:24
I am one of the technician in alhoorani automatic gear for almost six years and i have learned a lot in this company how to be a good technician not only in my self but also how to get respect to other people the way they treat customer satisfaction and otherwise there people around them thank you for.my general maneger and my service maneger they give me opportunity to to work and to know what is the meaning of alhoorani automatic gear
15 March 2019 4:32
Excellent customer care, punctuality, high quality service, and warranty periods that are many times greater than those available in the market.
The thing that makes you feel free to choose this place is that all these features are available at competitive prices.

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