Staff aren't very helpful. For such a large port the office needs upgrading to the likes of ports such as Hamriyah. It's currently just a badly maintained portacabin.
Their pass permit process is ages old and really needs modernization. They operate from a portable cabin and without any proper waiting area or basic facilities like washrooms etc. Not much development have been done for such s big and prominent port within UAE.
There's recommendations should whant to produce presenting officer, like company registration form, pass permit, and also they more than 15 years same as a portable cabin for the presenting officer's sitting not much development.
If you want to enter in Port Khalid you need to get a gate pass amount of AED-10/ day from gate pass office. Located around 5 to 600 meter away from port khalid main gate. But keep in mind that concern factory or office need to send an email to gate pass office for your visit/ purpose otherwise they will no give you gate pass.