Amazing service, very professional and well-detailed, Murtaza helped me to get my visa in only two days. Supporting me with all needed information in a timely manner. I highly recommend it to everyone.
Thank you for the good service provided and making it possible to obtain a visa in a short period of notice, special thanks to Murtaza for the endless updates on the progress and also Nawaz.
I required assistance with my Singapore visa on short notice, and I was impressed by the seamless communication. I'd like to extend my special thanks to Murtaza Calcuttawala for his support.
Misleading customers is highly unacceptable. Despite contacting the helpline three times, the first representative promised to send an email and assured that the visit visa would be approved within 1 or 2 days. After reminding him after 30 minutes, he assured me once again that the email would be sent. However, when I called again after 2 hours, the second representative provided false information, claiming that the system was down and it would now take 9 days due to a high number of visa rejections. It was evident that he had no valid excuse and this entire experience was extremely disappointing.
We greaty enjoyed the trip organised by Musafir during this (2023) Eid holidays. Great coordination and support locally well as at Georgea. Special thanks to Madam Subhida and Urusa Squib Khan from Musafir and Our guide Ms. Marita at Georgea. I strongly recommend Musafir for your vacation tours.
We had a trip to Georgia in December 2022 booked through Musafir. It was very professionally arranged. No confusions through out our the trip. We thoroughly enjoyed.very much recommended. 4.5 stars
Very good arrangements and hotels were nice too! Guides were also very good.
More than that I had good experience with Musafir where I had to rearrange my schedule and they did it perfectly even at the last moment. Very good customer service
One of the worst customer service! My flight was in few hours and the customer service person on WhatsApp +971544945005 was soooo reluctant to give me information promptly.
Another thing is pls do not buy tickets from them as they will rip you off for any changes you need to make. They just give any random figure that person likes!
Thanks to the person on whatsapp, I couldn't change my flight and then after few minutes they stopped replying!
Unprofessional.lairs.kept on promising and failing.useless and irresponsible Never use them.no refund.no reply to emails They dont allow you to reach any authorized person.they keep transferring the calls between them and fake that he is the one in charge
Very bad experience, we took musandam package and there were no snorkeling, fishing etc. Food was not there which they gave in the menu. Worst and horrible food. The travel starting by 6.15 but driver took by 6.45. Mid of the way driver was rude to ladies when they asked to stop for rest rooms. Don't believe in their promises. Worst travel agency and fake packages