Renault Service Center -Arabian Automobiles

I was very impressed by the whole experience Mr.Manoj were friendly, professional and polite.Customer service is excellent.Rang me to explain the problem before carrying out the work.All round a really good service

Hard to reach them by phone, and even its the official dealer parts are not available (even with the high prices that they have)

My car was attended by Mr. Sanoop. For the service, I got it serviced at the correct time. Also, I got good service with polite behavior. Thank you

I recently had the pleasure of visiting the Renault Sharjah Branch and received outstanding service from Mr. Anil Thomas, who served as my service advisor. From start to finish, Mr. Thomas demonstrated a level of professionalism and expertise that exceeded my expectations.

First and foremost, Mr. Thomas was incredibly knowledgeable about all aspects of my vehicle's maintenance and repair needs. He patiently listened to my concerns and thoroughly explained the recommended solutions, ensuring that I had a clear understanding of the work that needed to be done. His attention to detail and ability to address all of my questions put my mind at ease.

Furthermore, Mr. Thomas went above and beyond to ensure that my experience at the Renault Sharjah Branch was exceptional. He provided regular updates on the progress of the service, keeping me informed every step of the way. His excellent communication skills and friendly demeanor made me feel valued as a customer.

In addition to his technical expertise, Mr. Thomas displayed a genuine passion for his work. He took the time to explain preventive maintenance measures and offered valuable tips to help me maintain the longevity of my vehicle. His dedication to providing top-notch service and ensuring customer satisfaction was evident throughout my entire visit.

Overall, I cannot speak highly enough of Mr. Anil Thomas and the service he provided at Renault Sharjah Branch. His professionalism, knowledge, and commitment to excellence truly set him apart. If you are in need of a service advisor who will go the extra mile to ensure your satisfaction, I highly recommend seeking assistance from Mr. Thomas. He is a true asset to the Renault Sharjah team.

Excellent service center. Has always provided correct solutions. Especially our Service Advisor Mr Sanoop is been great in providing excellent customer care.

Worst customer service, bad attitude, Low Quality services, very bad experience I heat that place

Excellent service by Mr Osama Abdul Salam and reception lady. Welcoming, pleasant, professional, accomodating and highly efficient. Thank you!

, I am a hardcore fan of Renault, and since 2017, I have been exclusively using Renault vehicles. However, unfortunately, I didn't feel a friendly and welcoming atmosphere inside the showroom. The showroom was quiet and moody, and the Renault sales team didn't show positive and pleasant smiles or interest.

I came to trade my car 18/05/23 because of current trade in offer and offer is mentioned 10000 additional than market price, but until now, I haven't received any feedback from your side, even though you took photos for evaluation.

Worst technical team ever.however Mr. Any service adviser is very supportive.and prices are very high for Renault as compared to other brands.if you're facing any serious issues with the car better to visit outsource garages in Ajman.there are hidden gems in ajman industrial area for those who can rectify any kind of issues of any brand with 10% of the agency cost which is fair enough.

Hello, I tried calling you for the last 4 days many times per day but unfortunately no one is picking up the phone.can someone call me back please?

Great service from Sharjah Renault. I sincerely appreciate Mr Sanoop Bhanu,
He is extremely helpful and was kind enough to support me for the last 3 years. I travel from Dubai to Sharjah even though there are so many other service stations. I am 100 % satisfied & happy with the services offered by Mr Sanoop and team from Sharjah office.
Keep up the same passion of serving customers.

Very poor car servicing done by Renault.highly expensive rates but service is poorly done. Even car washing is not done properly.

Tried reaching on the provided number at 5 times. No one responded nor did I receive a call back. Disappointing.

Front reception is not the best place to be…staff relations with customer is attitude based.service costs are reasonable!

Great service, I sincerely appreciate the Renault team for the great work they extend to their customers, Praveen at parts, is extremely helpful and was kind enough to support me eventhough it was closing time for break he still went out of his way to serve me the parts I needed. Otherwise I would have to come back after 4pm. Thank you Praveen you really know how to satisfy your customers!
A happy customer

This time I had a bad experience. I gave my car for full check but on August 10,2022 but still did not get the report on August 22. Two years ago, Mr Raj was there who guided me well and provided all details alongwith the check up report. This time, Mr Anoop has been promising for the past two weeks that he will send the reports. I doubt if the full check up has been done or not. May I request Service Centre manager to please see the matter.

Mr Thomas is the best person to meet when giving your car for servicing.he is honest and also gives u advise on your car repairs if need to be done. These days all are just adding unwanted repairs to earn more money.but he is not that person.thanks Anil Thomas.enjoy your vacation

Fixed service light and abs light great job, reception was very accommodating too and organized

Very helpful and knowledgeable team, always friendly and give the best service to customer.
Thanks for Renault service team at MBZ

Renault service center located in MBZR, the service center for Sharjah and Ajman. The service center is collocated with Nissan service center same building

Too slow in receiving and delivering the car.lot of signatures and paperwork.took almost one hour to pickup the car.bad experience honestly, prefer to service my car outside next time as will be much faster and cheaper

The best car service center i have ever visited
The services, the staff, the quality, the management.all perfect

Very good and fast experience at the service center perhaps due to the low demand for the Renault brand. The staff here are fast and professional and car service is usually done in a single day.

I gave my car on 15th for a service and Exhaust replacement, but the service advisor Sanoop, does not revert on timelines. Every time I call him, its, I will call you back but no call at all for the next 5-6 hours. Extremely bad service.

This place is amazing and comportablefor everyone who need to send your car for service they will provide you token for taxi its a nice company.

Very helpful professional people. They did great job. My car had a very bad accident but these people repaired it wonderfully looks absolutely brand new. Keep up the good work

Terrible spare parts unit. TWO times wrote through WhatsApp, THREE times contacted DIRECTLY to managers, and still have no price of simple original Renault brake pads, and can't buy them.

One of the best service centre with well experienced staffs especially Mr Raj, man of excellence. Thanks for your great support always.

I had to visit them for my renault duster service. I booked the service appointment through Renault mobile app and i got the confirmation SMS. I visited them around 9.30 am Thursday. The reception was great. The service adviser explained the process. They will give you 17 AED worth taxi voucher if you leave the car and go home. I have requested them to return the vehicle on the same day which they fullfilled. I have again visited by evening to pik the car. The service centre manager is very friendly. Overall the first experience was pretty impressive. I definitely suggest this service centre to others.
Only one thing which they missed is the follow up call to update me. I had to call their call centre and ask for the work status. But thats fine and not a big deal.

U will get the best of services there.if not ask for the supervisor or manager they will make sure u are happy.

I went there to service my Renault Koleos. They have amazing customer service. The service advisor Mr Raj is so experienced and quick to provide solution for any query.

A great team with complete cooperation and support.
Specially the manager Mr Fahdi is a brilliant person who is very enthusiastic and a great leader there. I never saw him sitting simply, he is totally engaged and really understands the customer issues.
Thanks Renault for having such a wonderful team for customers.

The people there are very good. Thanks to Ajit who did my car in good time. Thanks a lot to the entire team.