Emirates NBD

Branch in Umm al quwain and teller
Services, Expecially Ms. Reem Altamaimi was excellent Service.

I appricate from Staff Nbd Uaq Mr Mohammed Yahya manager MsRoquaiya Al Rassi And Ms Hamda Ms Reem altamaimi For Good service Appricate Mr Abdulkareem mohammed saleh keep It Up

Professional and hardworking staff in customer service Ms Badreyya. Thank you for the service

سرعه واحترافيه في انجاز المعاملات المعنيه
شكر خاص للاستاذ ريم التميمي والاستاذ امنه وبدريه وكامل الفريق

I am extremely impressed by the level of professionalism by Badreyya in customer service. Highly satisfied

Polite and kind behaviour by customer service staff Badreyya. Got wonderful experience on my visit

There are only very few banks which provide fast and professional service. Appreciate Badreyya Al Shehhi for her politeness.

I always had good experience banking with them. Customer service staff Ms Badreyya Al Shehi never fails to meet my expectation about Emirates NBD

Unexperienced people. Security is more powerful than manager for decision taking. Not caring well customers.

You know you can’t expect much when a branch operations manager comes out at least 30’ before closing time and tells people to leave because they need to close.
I would have expected him to perhaps offer to help some of the customers on cue, or redirect them to any of the other two employees that were idling around waiting to leave. Yeah maybe those employees couldn’t have helped but these customers weren’t even asked what they needed! Just asked to leave. Appalling.
I went in and did all needed to. But truly couldn’t believe what I saw.

Have to drive 100 Kms to reach and always the machine is out of service. Thanks for wasting time.

ATM service provided by the bank is very bad. They have three ATMs out of which two have deposit option. ATM is mostly crowded during the day. Every week the machine have some problems. Several times it didn't accept deposits for the fact that cash is full.

Very Bad experience had been working waiting in the branch for almost 2 hours and still not been called off for the number.

Waste of time in this branch.
Non professional staff

Non professionalism at its heights. I went to open a bank account and the banker is very impolite and talking like a Prosecuter. Pay respect to Customers and get respected in return.

There are few ATM machines for services two ATM machines are with cash deposits facilities and one is cash withdrawal only, the bank staff are also polite and friendly however there are cues to ATM machines in the evening times.